דרושים Ai Researcher Technical Lead Software & Platform ב-Cisco ב-United States, Atlanta

Accepting applications until September 11, 2025

In this role, you will develop and demonstrate deep domain knowledge, product expertise, and an understanding of complex customer use cases and deployment models. You’ll deeply understand the needs of our customers, set the vision for the product grounded in those needs, and partner with cross-functional teams to build it iteratively.

• Drive early discovery work, using findings to craft roadmaps, leading and designing with a team to bring it to life.
• Identify the right problems to solve, run and synthesize research, sketch and prototype solutions, make hi-fi visuals.
• Earn trust with cross-function partners by seeking out their points of view, collaborating regularly and inviting them into research and co-creation with the team and customers. Advocate for prioritization of design-centered product enhancements grounded in research and analysis.
• Present persuasively. Be able to tell the story of a project and build prototypes that precisely articulate design rationale.
• Provide direction to and mentor other designers; guide team to focus on the most important customer needs, difficulties and opportunities
• Think beyond your team's goals and consider how your work affects others and how you can influence other teams’ work.
• Influence the strategic vision and guide design of large, complex initiatives for a product, program or strategic effort of considerable size and scope.
• Translate what may start as ambiguous business needs into clear customer-focused solutions.
• Facilitate workshops, sketching and prototyping sessions; build documentation and templates that enable others to consume and contribute.

• 8+ years of professional experience designing and delivering products in cross-functional teams from strategy to delivery.
• A portfolio full of great case studies and even better prototypes, including case studies leveraging AI research and design tools.
• Expertise and experience designing for AI products and/or features.
• Knowledge of the networking domain or experience in a related product or field is a plus.
• Experience working on technically complex B2B enterprise products.
• Aligned teams around customer-centered design decisions, using UX methodologies and tools (double-diamond, personas, journey mapping, dual agile, lean ux, prototypes), and influenced adoption by those who aren’t familiar with strategic UX engagements.
• A proven track record of shipping large scale enterprise products.
• Ability to see the bigger picture, while zooming in to rationalize and perfect the nuanced details.
• Made complex problems and workflows feel simple and approachable.
• Balanced strategic research and discovery with shipping often.
• Persuasive storytelling and influence.
• Lead and mentored junior UX designers, fostering a collaborative and innovative design culture within the team.

Please apply directly here to be considered for the role:

The application window is expected to close on September 15, 2025.Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Your Impact

In this role, you will drive the develop or a new workload platform leveraging Kubernetes, Cilium and Kubevirt with a focus on ease of use. You’ll collaborate with industry leading internal Cisco teams, like Isovalent, with the goal of making our platform’s network seamlessly co-exist with customer’s existing network topology. You’ll also partner with our AI Software & Platform team to leverage agentic AI for running playbook/automation to simplify migration of workloads and integrations from existing workload platforms to our platform.

Minimum Qualifications

• Bachelor’s degree with 8+ years or Master’s degree with 6+ years or PhD with 3+ years of platform software development experience to including programming with GoLang or equivalent experience
• Demonstrated experience using Kubernetes for automating, scaling and managing workload applications.
• Demonstrated experience with open-source operating systems such as Linux
• Demonstrate experience using database management tools such as SQL
  

Preferred Qualifications

• Experience with remote procecure calls (RPCs) like gRPC, Thrift and JSON RPC
• Experience with tools such as Cilium, Kubevirt, KVM and eBPF
• Experience with VMware vSphere and NSX
• Experience with platforms like OpenShift
• Experience with open-source tools like OpenStack

• High Velocity sales approach targeting Mid-Market Private Sector accounts.
• Partner collaboration to drive accountability and deal closure.
• Leverage AI-powered sales tools such as Cisco AI Assistant for Sales to streamline workflows and improve customer engagement.
• Achieve assigned quota targets for the designated Mid-Market Private Sector account list with a focus on Cloud, AI, and Data Center solutions.
• Develop and maintain deep expertise in Cisco’s Cloud, Artificial Intelligence, and Data Center portfolio, including competitive positioning and sales strategies.
• Manage the full sales cycle for Cloud AI and Data Center opportunities, from qualification through to closure.
• Collaborate with partners and internal teams to attract, develop, and close deals, supporting customer adoption and success.
• Identify and communicate cross-architecture opportunities within the sales Pod to maximize customer value.
• Maintain pipeline excellence and provide accurate forecasting for Cloud AI and Data Center sales.
• Stay informed on industry trends, market dynamics, and competitive insights related to Cloud, AI, and Data Center technologies.
• Utilize Cisco’s Tech Stack, AI-powered sales tools, and sales plays to optimize customer engagement and sales efficiency.
• Participate in quarterly territory planning and reviews in collaboration with the sales Pod.
• Support hybrid work with occasional travel for critical customer and partner engagements.

BS/BA or equivalent

• 2-3 years of channel experience or similar Business-to-business quota-carrying sales. Software (sales, adoption/renewal) or cyber security experience desired.
• Cisco sales, product & technical certifications preferred.
• Consistent achievement of sales quotas.
• Consistent achievement of forecasted revenue targets. (ie. achieving consistent forecast accuracy)

• Demonstrate Cisco’s guiding principles in all interactions and decision-making.
• Exhibit strong collaboration and teamwork within the Pod structure.
• Balance partner engagement with direct customer interaction effectively.
• Convey the “One Cisco Story” by maintaining a comprehensive understanding of Cisco’s full product portfolio.
• Use data-driven decision-making for pipeline management and sales forecasting.
• Build and maintain positive relationships with partners and customers to drive trust and results.