

Research Expertise:Has a mastery of a variety of research methods, fluency in research platforms, and an ability to connect dots and accelerate learning velocity across a cross-functional portfolio.
Human Centered:Developing deep expertise in our customers and products in order to proactively identify research opportunities that deliver meaningful, actionable insights and tracking how we influence insights-to-action.
Business Focused:Building and maintaining trusted relationships with leaders of business, product, design, engineering leveraging data and leading high impact programs that enable business outcomes
Problem Solving:Evaluates diverse perspectives, data-driven insights, customer & business needs to understand impact, accelerates learning and program direction to enable researcher-led and democratized research
Leadership:Leads research projects end to end, mentors junior researchers as well as design and cross functional partners.
Strategic Influence & Judgment:Consistently identifies the highest-leverage opportunities, prioritizes effectively and negotiates needs with senior leaders and diverse stakeholders in a fluid environment.
Collaboration:Leverages a rich network of partnerships across lines of business and the organization to foster collaboration and shareinsights, incorporating cross-functional perspectives to bridge gaps in information
Communication:Presents work across levels and job functions using a human-centered approach that integrates data and research insights to articulate a compelling point of view that influences strategic decision-making and direction at senior levels
At least 6 years of experience conducting quantitative research, qualitative research, or a combination
At least 5 years of experience conducting user experience research in a corporate environment
At least 6 years of experience conducting data analysis (such as: survey data, behavioral analytics, etc.)
8+ years of professional experience conducting user experience research
8+ years of professional experience conducting user experience research in a corporate environment
3+ years managing research/analysis teams in corporate enterprises
3+ years of experience working with and influencing senior executives
3+ years of experience in people leadership and hiring
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
משרות נוספות שיכולות לעניין אותך

Role Expectations
Here are some of the expected competencies for this role:
Strategic Direction:You'll shape product direction and outcomes by leveraging deep design expertise, user insights, and an understanding of the business. You'll drive alignment across product, tech, and business partners, ensuring user needs are central to our overall strategy and enabling bold, innovative solutions to complex problems.
Basic Qualifications
At least 6 years of experience in a Product Design role
At least 6 years of experience in design and prototyping tools such as Figma
At least 2 years of experience in a people leadership role
Preferred Qualifications
At least 8 years of experience in a Product Design role
At least 8 years of experience in design and prototyping tools such as Figma
Experience working with and contributing to an established design system
Experience collaborating with product, tech and business leaders
Experience leading design projects or teams
Experience working in heavily regulated, data heavy problem spaces
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
משרות נוספות שיכולות לעניין אותך

Role Overview
Role Expectations
Research Expertise: Enabling focus and expectations for design research practice across cross functional portfolio and accelerates learning velocity
Leadership: Leads design projects, directing and delegating work for more junior team members while also mentoring & helping to mature the overall research practice at Capital One.
Human-Centered: Effectively navigates the needs of partners and stakeholders, leveraging critical-thinking skills that factor in data, research insights, scalability and tech constraints that deliver meaningful, actionable insights and tracking how we influence insights-to-action.
Business-Focused: Demonstrates proficiency with products and processes and apply relevant insights on customers, competitors and broader market trends to business challenges that shape a shared point of view for their team, partners and stakeholders
Problem-Solving: Has a solid understanding of tech, data capabilities and emerging technologies and uses this knowledge to inform their work and help their cross-functional team move faster and navigate technical limitations in service of the impactful solutions
Collaboration: Leverages a rich network of partnerships across lines of business and the organization to foster collaboration and share solutions, incorporating cross-functional perspectives to bridge gaps in information
Communication: Presents work across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to articulate a compelling point of view that influences strategic decision-making and direction at senior levels
Basic Qualifications
At least 5 years of experience conducting quantitative research, qualitative research, or a combination of both
At least 4 years of experience conducting data analysis (such as: survey data, behavioral analytics, etc.)
At least 3 years of professional experience conducting user experience research in a corporate environment
Preferred Qualifications
7+ years managing user experience research in a corporate environment
4+ years experience working and influencing senior level executives
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
משרות נוספות שיכולות לעניין אותך

As a Design Operations Manager, you will play a central role in enabling our design, product, and operations teams to move faster. You will think strategically about how teams work together and design systems and structures to help scale. You have a deep understanding of best practices in program management and have successfully led cross-functional stakeholder groups to deliver quality products and experiences. In this role you will rely on your ability to influence cross-functional stakeholders, create clarity through excellent communication, and solve complex and ambiguous problems.
The Design Operations Manager will support the day-to-day operations, strategic planning, portfolio execution, and program management of key, high-level projects. While this role is an individual contributor, success relies heavily on building authentic relationships with peers, partners and leaders.
What You’ll Do:
You’ll be asked to handle a variety of responsibilities, including:
In close collaboration with design leadership managethe design team’s people and business operations. Activities in this space may range from KPI/OKR management, headcount, and partner management to developing team rituals, culture, and fostering overall positive team health
Mentor and share design operations expertise with team members
Support the hiring and onboarding of employees, manage contractors and vendors, strategically balance attrition.
Design Standards & Practice Management:
Enable high quality design outcomes by maintaining design standards and practices across teams including identifying any bottlenecks in the workflow or opportunities to improve the design process and outcomes for teams
Collaborate with peers across the broader Design organization on priority initiatives, scaling best practices, and building new processes to ensure the organization is well managed
Shape agendas, facilitate collaboration sessions, and build frameworks to drive teams towards outcomes
Identify team and project needs with regards to design process, tools, documentation, asset management. Take steps to implement necessary changes to make sure design teams are operating at optimum efficiency
Design Portfolio & Program Management:
Develop resourcing, capacity planning, and program management routines to ensure teams are delivering against established goals and objectives
Using industry best practices drive delivery, collaboration, and risk mediation across cross-functional teams, including product and tech partners.
Provide clear communication to cross-functional leadership on status, resources, issues, and priorities.
Basic Qualifications
At least 5 years of experience in design operations, project management, or program management, focused on design deliverables
At least 5 years of experience leading end to end delivery of cross functional projects involving multiple teams (such as product, design, engineering) across different lines of business
Preferred Qualifications
3+ years of design tool use and tool management experience
Experience with design systems
Experience working with corporate design teams
Understanding of design quality and product strategy
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
משרות נוספות שיכולות לעניין אותך

What You’ll Do:
As a leader and maker, you’ll be asked to handle responsibilities, including:
Strategy & Planning
Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experience
Engaging in portfolio prioritization to help set the strategy and product road map for the team
Managing through shifting priorities to provide clear direction and input on product prioritization and support early product definition
Advocating for the customer through human-centered design methods, including: discovery, research, whiteboard sessions, and user testing
Championing prioritization of design centered product enhancements grounded in research and analysis
Working with partners and teams across various geographies
Embracing and advocating for an experience mindset - this is as important to the work as the results
Discovering & Delivering
Supporting early product definition by working with partners to facilitate discovery sessions that uncover customer pain points and opportunities
Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams
Driving end-to-end product design by:
Working with researchers to understand customer needs and define opportunities through usability and empathy studies and analyzing data trends
Framing problems, defining insights, and designing new methodologies/practices to serve customer needs
Creating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes
Planning and facilitating workshops with internal and external stakeholders to align with business needs
Designing within existing — and creating new — standards to enhance design system
Storytelling through business acumen and presenting visual concepts to various stakeholders
Creating end-to-end high fidelity design assets for acceptance, tech development, and delivery to market in partnership with various tech teams
Identifying, sharing, and scaling design patterns and practices across the broader organization
Working with external partners to enable them to deliver high quality experience solutions that live up to the highest standards
Basic Qualifications
At least 6 years of experience with UX/UI design
At least 6 years of experience designing end to end native experiences
At least 5 years of experience with design and prototyping tools, such as Figma
At least 4 years of experience working with cross-functional teams and managing partner relationships
Preferred Qualifications
8+ years of experience designing for cross channel experiences, especially native applications (for both iOS and Android) as well as web
Experience working with existing and building new design systems
Experience building relationships and working with a variety of cross functional business partners to deliver outcomes
Experience managing a cross-functional team
Experience working and contributing to an established design system
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
משרות נוספות שיכולות לעניין אותך

Role Overview
Role Expectations
Research Expertise:Has a mastery of a variety of research methods, fluency in research platforms, and an ability to connect dots and accelerate learning velocity across a cross-functional portfolio.
Human Centered:Developing deep expertise in our customers and products in order to proactively identify research opportunities that deliver meaningful, actionable insights and tracking how we influence insights-to-action.
Business Focused:Building and maintaining trusted relationships with leaders of business, product, design, engineering leveraging data and leading high impact programs that enable business outcomes
Problem Solving:Evaluates diverse perspectives, data-driven insights, customer & business needs to understand impact, accelerates learning and program direction to enable researcher-led and democratized research
Leadership:Leads research projects end to end, mentors junior researchers as well as design and cross functional partners.
Strategic Influence & Judgment:Consistently identifies the highest-leverage opportunities, prioritizes effectively and negotiates needs with senior leaders and diverse stakeholders in a fluid environment.
Collaboration:Leverages a rich network of partnerships across lines of business and the organization to foster collaboration and shareinsights, incorporating cross-functional perspectives to bridge gaps in information
Communication:Presents work across levels and job functions using a human-centered approach that integrates data and research insights to articulate a compelling point of view that influences strategic decision-making and direction at senior levels
Basic Qualifications
At least 6 years of experience conducting quantitative research, qualitative research, or a combination
At least 5 years of experience conducting user experience research in a corporate environment
At least 6 years of experience conducting data analysis (such as: survey data, behavioral analytics, etc.)
Preferred Qualifications
8+ years of professional experience conducting user experience research
8+ years of professional experience conducting user experience research in a corporate environment
3+ years managing research/analysis teams in corporate enterprises
3+ years of experience working with and influencing senior executives
3+ years of experience in people leadership and hiring
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
משרות נוספות שיכולות לעניין אותך

As a Product Designer, you’ll combine your craft expertise and leadership skills with an understanding of our customers and the business to co-create innovative solutions to complex problems and influence product strategy.
Here are some of the expected competencies for this role:
Communication:Present work across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to articulate a compelling point of view that influences strategic decision-making and direction at senior levels
Basic Qualifications
At least 5 years of experience in a Product Design role
At least 5 years of experience in design and prototyping tools such as Figma
Preferred Qualifications
At least 6 years of experience in a Product Design role
At least 6 years of experience in design and prototyping tools such as Figma
Experience working with and contributing to an established design system
Experience collaborating with product, tech and business partners
Experience leading design projects or teams
Experience working in heavily regulated, data heavy problem spaces
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
משרות נוספות שיכולות לעניין אותך

Research Expertise:Has a mastery of a variety of research methods, fluency in research platforms, and an ability to connect dots and accelerate learning velocity across a cross-functional portfolio.
Human Centered:Developing deep expertise in our customers and products in order to proactively identify research opportunities that deliver meaningful, actionable insights and tracking how we influence insights-to-action.
Business Focused:Building and maintaining trusted relationships with leaders of business, product, design, engineering leveraging data and leading high impact programs that enable business outcomes
Problem Solving:Evaluates diverse perspectives, data-driven insights, customer & business needs to understand impact, accelerates learning and program direction to enable researcher-led and democratized research
Leadership:Leads research projects end to end, mentors junior researchers as well as design and cross functional partners.
Strategic Influence & Judgment:Consistently identifies the highest-leverage opportunities, prioritizes effectively and negotiates needs with senior leaders and diverse stakeholders in a fluid environment.
Collaboration:Leverages a rich network of partnerships across lines of business and the organization to foster collaboration and shareinsights, incorporating cross-functional perspectives to bridge gaps in information
Communication:Presents work across levels and job functions using a human-centered approach that integrates data and research insights to articulate a compelling point of view that influences strategic decision-making and direction at senior levels
At least 6 years of experience conducting quantitative research, qualitative research, or a combination
At least 5 years of experience conducting user experience research in a corporate environment
At least 6 years of experience conducting data analysis (such as: survey data, behavioral analytics, etc.)
8+ years of professional experience conducting user experience research
8+ years of professional experience conducting user experience research in a corporate environment
3+ years managing research/analysis teams in corporate enterprises
3+ years of experience working with and influencing senior executives
3+ years of experience in people leadership and hiring
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
משרות נוספות שיכולות לעניין אותך