דרושים ב-Boston Scientific ב-Costa Rica, Heredia

Costa Rica-Heredia

Hybrid Roles:

Job About the role:

Key Responsibilities:

• Process Analysis and Improvement: Analyze current credit operations and collection processes to identify areas for improvement. Develop and implement process enhancements to optimize efficiency and effectiveness.
• Data Analysis: Collect, analyze, and interpret data to support decision-making and process improvement initiatives. Provide insights and recommendations based on data analysis.
• Stakeholder Collaboration: Work closely with stakeholders, including finance, sales, customer service, and IT teams, to understand their needs and ensure process changes align with business objectives.
• Documentation: Create and maintain detailed process documentation, including process maps, standard operating procedures (SOPs), and training materials.
• Project Management: Lead and participate in projects related to credit operations and collections. Ensure projects are completed on time, within scope, and within budget.
• Performance Monitoring: Develop and monitor key performance indicators (KPIs) to track the effectiveness of process improvements. Provide regular reports to management on process performance.
• Compliance and Risk Management: Ensure that credit operations and collection processes comply with relevant regulations and internal policies. Identify and mitigate risks associated with process changes.

Qualifications:

• Education: Bachelor’s degree in Business Administration, Finance, Accounting, or a related field.
• Experience: Minimum of 5 years of experience in process analysis, credit operations, collections, or a related field.

Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau).
• Experience with process mapping and documentation tools (e.g., Visio).
• Project management skills and experience.
• Knowledge of credit operations and collections best practices.
• Certifications: Relevant certifications (e.g., Certified Business Analysis Professional (CBAP), Project Management Professional (PMP)) are a plus.

Costa Rica-Heredia

Hybrid Roles:

Your responsibilities include:

Designs, develops, debugs, modifies, and tests electrical, software and imaging design solutions by using current tools, analysis techniques, and technologies.

Investigates, researches, and selects electronic circuits, components, tools, equipment using best practices.

Provides project support and executes activities to ensure the safety, quality, and compliance for the design of products while continuously improving their commercial value through end of life.

Partners with technical leaders to solve technical problems using theoretical analysis, experimentation, and problem-solving methodologies to make data-based design decisions.

Coordinates with internal functions and external suppliers to identify and execute projects to deliver high quality engineering solutions at an accelerated pace.

Ensures products are compliant to electrical safety standards and other regulatory requirements.

Supports design of standard engineering tests and experiments.

Performs troubleshooting on products and manufacturing processes as related to design, material, or process.

Summarizes, analyzes, and draws conclusions from test results.

Documents product development by writing reports, memos and change requests. Methods used are determined by approved procedures and standards.

Tracks product development effort by creating and maintaining records in the approved tracking management tool.

Supports design transfer activities between Product Development and Sustaining Engineering

What we are looking for:

• 2+ years related experience; Experience in a regulated medical device environment preferred.
• Degree in Electrical Engineering, Mechatronics,Biomedical Engineering, or other related field (computer, systems). Bachelor’s or above required.
• Effective communications/presentation skills to all levels of the organization (both written and verbal)
• Experience in all areas of responsibility is not required. A strong aptitude and willingness to learn is required.
• Less than 10% travel.
• Preferred English Level: 80-89% +
• Please submit Resume in English.

Costa Rica-Heredia

About the role

Seeking a skilled System Verification Engineer (III) to join the Boston Scientific Neuromodulation R&D team. As a key member of the team, you will play a crucial role in ensuring the reliability and performance of our neuromodulation systems through rigorous verification processes. You will work closely with cross-functional teams to verify features and system functionality against design requirements. Your expertise will contribute to the development and execution of comprehensive system level design verification strategies, while collaborating with stakeholders to define design requirements and test methodologies.

This is a Hybrid role, located in Heredia and will require 3 days per week in the office.

Execute System Design Verification:

• Conduct verification of implantable and external Neuromodulation Product Systems with a focus on hardware/software integrated systems.
• Develop and execute verification plans, protocols, and test cases to ensure product compliance with design specifications and regulatory requirements.

Support Cross-Functional Verification Efforts:

• Collaborate with cross-functional teams, including hardware, software, and system-level testing, to support verification activities.

Develop and Maintain Verification Tools and Processes:

• Assist in the development and support of verification tools, test environments, and automated test systems.
• Help create, establish, and document verification processes and methodologies, and provide support for validation and verification activities.

Translate Requirements into Verification Plans:

• Ensure that verification strategies cover detailed verification design requirements effectively.

Identify and Mitigate Technical Risks:

• Identify technical risks and assist in developing risk mitigation plans. Implement phased verification approaches to mitigate risk and support the creation of documentation as part of the Product Development Process (PDP) and Quality Management System.

For those individuals that supervise others, the following statements are applicable:

• Assures that appropriate resources (personal, tools, etc.) are maintained to assure Quality System compliance and adherence to the BSC Quality Policy.
• Establishes and promotes a work environment that supports the Quality Policy and Quality System.

Minimum Requirements:

• Bachelor’s degree or more from an accredited school in Electrical Engineering, Computer Engineering, Electromechanical Engineering, Systems Engineering, Computer Science, or related field.
• 3+ Years of work experience in engineering with a Bachelor’s degree,
• 1+ years of work experience in Systems Verification.

Understanding and Evaluating Design Requirements:

• Ability to understand, properly interpret, and evaluate whether a design requirement is properly written.

Experience with Automated Testing Frameworks:

• Proficiency in using automated testing frameworks is essential for efficiently conducting verification tests and ensuring the reliability and performance of the systems.
• Experience with version control systems (e.g., Git), Dev Ops and CICD methodologies.

Programming/Scripting Knowledge:

• Knowledge of programming and scripting languages such as Python, C++, LabView, and Matlab for developing and executing verification tests, as well as for automating various aspects of the verification process.

Understanding of Electrical Engineering (EE) Concepts:

• Solid understanding of EE concepts, including Ohm's law, digital signal processing (DSP), and analog/digital electronics.

Proficiency with EE Test Equipment:

• Fluency in using EE test equipment like oscilloscopes, function generators, and data acquisition (DAQ) equipment.

Desired Requirements:

• Understanding of hardware-software integration.
• Experience working with complex HW systems, ideally implantable or capital medical products.
• 1+ years of experience designing verification strategies for systems-, sub-systems, system interfaces, and integration.
• Experience in system characterizations and trade-offs analyses (Ex. power budgets, data storage/transmission, battery selection, BLE antenna designs, lead/electrode designs for various use cases).
• Experience with software products both as a Medical Device (SaMD) and in a Medical Device (SiMD).
• Experience with Data Privacy and Cybersecurity for connected medical product systems.
• Experience collaborating with hardware, mechanical, electrical, algorithms, and software teams.
• Experience in algorithm and firmware development and product implementation.
• Experience with hardware-cloud-app systems.
• Experience in medical devices, aerospace, electronics, or other advanced technology and/or regulated industries.
• Experience with advanced statistics, including T-Test, ANOVA, Gage R&R, Design of Experiments (DOEs), etc.

Costa Rica-Heredia

About the role

Seeking a highly experienced Fellow System Verification Engineer to join the Boston Scientific Neuromodulation R&D team. As a technical leader, you will play a critical role in ensuring the reliability and performance of our neuromodulation systems through rigorous verification processes. You will work closely with cross-functional teams to verify features and system functionality against design requirements. Your expertise will drive the development and execution of comprehensive system level verification strategies, while collaborating with stakeholders to define design requirements and test methodologies.

This is a Hybrid role, located in Heredia area and will require 3 days per week in the office.

Lead System Design Verification:

• Lead the verification of implantable and external Neuromodulation Product Systems with a focus on hardware/software integrated systems.
• Develop and implement verification plans, protocols, and test cases to ensure product compliance with design specifications and regulatory requirements.
• Lead and mentor a team of verification engineers on best practices, upholding the highest degree of technical rigor throughout all program phases.

Mentorship and Technical Guidance:

• Provide mentorship and technical guidance to a team of verification engineers.
• Lead cross-functional verification efforts, including hardware, software, and system-level testing, and ensure alignment with verification objectives.

Stakeholder Alignment and Collaboration:

• Collaborate with stakeholders outside R&D to understand current and future market needs and incorporate these inputs into verification strategies.
• Translate high-level customer, business, and manufacturing needs into detailed verification requirements.

Innovation in Verification Tools and Processes:

• Drive the development and support of advanced verification tools, test environments, and automated test systems.
• Create, establish, and document innovative verification processes and methodologies, and provide expertise and guidance for validation and verification activities.

Comprehensive Risk Management and Strategic Planning:

• Identify technical risks, develop risk mitigation plans, and implement phased verification approaches to mitigate risk.
• Act as a strategic leader within the Systems Engineering function, performing detailed project planning, resource and budget planning, tracking, dependency and issue identification, and reporting.

For those individuals that supervise others, the following statements are applicable:

• Assures that appropriate resources (personal, tools, etc.) are maintained to assure Quality System compliance and adherence to the BSC Quality Policy.
• Establishes and promotes a work environment that supports the Quality Policy and Quality System.

Education and Work Experience:

• Bachelor’s degree or more from an accredited school in Electrical Engineering, Computer Engineering, Electromechanical Engineering, Systems Engineering, Computer Science, or related field.
• 10+ Years of work experience in engineering with a Bachelor’s degree.
• 3+ Years of experience working in a regulated environment, preferably Medical Device Industry.

Extensive Experience in Systems Verification:

• 6+ years of work experience in Systems Verification: Deep understanding of the verification processes and methodologies required to validate complex systems. Demonstrated experience developing and implementing robust & scalable test architectures that support multiple programs/products. Experience with test line management, optimization and automation.

Advanced Statistical Analysis:

• Strong experience with advanced statistics: T-Test, ANOVA, Gage R&R, Design of Experiments (DOEs), Response Surface analysis, multi-variate analysis, population analysis techniques, probability, 6 Sigma, Monte Carlo analysis, etc.

4+ years of experience in creating and aligning stakeholders to a vision, strategy, and designs for verification efforts that span multiple products:

• Capable of leading cross-functional teams and ensuring that verification strategies are aligned with business and technical goals.

Experience in Technology and Product Development Phases:

• 2+ years of direct experience working in the Technology Development (TDP) and Product Development (PDP) phases of the product lifecycle: Deep understanding of the entire lifecycle of the product and ensuring that verification activities are integrated into each phase.

Designing Verification Strategies for Complex Systems:

• 2+ years of experience designing verification strategies for system-of-systems architecture, system interfaces, and integration:

• Knowledge of programming/scripting languages such as Python, C++, LabView, Matlab.
• Solid understanding of EE concepts (Ohms law, DSP, analog / digital electronics)
• Fluent on the use of EE test equipment like oscilloscope, function generators, DAQ equipment.
• Understanding of hardware-software integration.
• Skilled with version control systems (e.g., Git), Dev Ops and CICD methodologies.
• Experience with automated testing frameworks.

Desired Requirements:

• Experience working with medical device microprocessors, ASIC, or SOC (system on chip) system architecture.
• Experience in leading system characterizations and trade-offs analyses for power budgets, data storage/transmission, battery selection, BLE antenna designs, lead/electrode designs for various use cases.
• Experience delivering software products both as a Medical Device (SaMD) and in a Medical Device (SiMD).
• Experience with Data Privacy and Cybersecurity for connected medical product systems.
• Experience in leading technical and architecture trade-offs to optimize design, performance, usability, manufacturability, cost-efficiency, and reliability.
• Experience in integration and overseeing collaboration among hardware, mechanical, electrical, algorithms, and software teams.
• Experience in algorithm and firmware development and product implementation.
• Experience designing, developing, and launching hardware-cloud-app systems.
• Experience leading R&D team failure analysis investigations, root cause identification, and driving process/product improvements.

You're Responsibilities include:

• Performs month-end close process and acts as liaison with several supported sites.
• Compiles and analyzes financial information through preparation of reports and general ledger journal entries.
• Assures financial accuracy for all supported sites and supports all legal entity closings on a monthly basis.
• Takes an active interest in seeking opportunities for continuous improvement, standardizing processes across multiple legal entities.
• Builds and maintains relationships throughout the organization.
• Establishes and communicates accounting processes by maintaining a thorough understanding of GAAP and new accounting guidance as appropriate.
• Implementation and maintenance of internal controls. Ensure adherence to internal policies and best practice policies.
• Partners with E&Y and SOX management team to fulfill audit requests.
• Works to deliver upon key performance metrics and service levels agreed with business partners and management.

What We’re Looking For:

• Bachelor’s degree in accounting or equivalent.
• English Level +95%.
• 2 years’ relevant experience.
• SAP Experience a plus.
• Payroll accounting experience a plus.
• Open to working across global time zone.
• Strong communication skills.
• Must have highly developed customer relationship skills with strong service orientation.
• Excellent attention to detail and data accuracy.
• Ability to work independently.
• Experience working in shared service environment preferred.
• Holds self-accountable to a performance metric culture building performance excellence.
• Inquisitive and takes an active interest in opportunities to improve the efficiency of work.
• Team member oriented.
• Strong integrity.
• Respect for others.
• Excellent organizational skills and ability to manage multiple tasks efficiently.
• Microsoft Office proficient knowledge: Excel (intermediate - advanced), Word, Power Point, Outlook, etc.

Costa Rica-Heredia

About the role

We are seeking a highly experienced Senior System Verification Engineer to join the Boston Scientific Neuromodulation R&D team. As a key member of the team, you will play a critical role in ensuring the reliability and performance of our neuromodulation systems through rigorous verification processes. You will work closely with cross-functional teams to verify features and system functionality against design requirements. Your expertise will drive the development and execution of comprehensive system level verification strategies, while collaborating with stakeholders to define design requirements and test methodologies.

This is a Hybrid role, located in Heredia and will require 3 days per week in the office.

Lead System Design Verification:

• Lead the verification of implantable and external Neuromodulation Product Systems with a focus on hardware/software integrated systems.
• Develop and implement verification plans, protocols, and test cases to ensure product compliance with design specifications and regulatory requirements.

Provide Technical Leadership:

• Provide technical leadership on cross-functional verification efforts, including hardware, software, and system-level testing. Act as an R&D representative on cross-functional deliverables, ensuring alignment with verification objectives.

Collaborate with Stakeholders:

• Collaborate with stakeholders outside R&D to understand current and future market needs and incorporate these inputs into verification strategies. Translate high-level customer, business, and manufacturing needs into detailed verification requirements.

Develop and Support Verification Tools and Processes:

• Ensure effective development and support of verification tools, test environments, and automated test systems.
• Create, establish, and document verification processes and methodologies.
• Provide expertise and guidance for validation and verification activities.

Risk Management and Project Planning:

• Identify technical risks, develop risk mitigation plans, and implement phased verification approaches to mitigate risk.
• Act as a Technical Project Manager within the Systems Engineering function on assigned programs, performing detailed project planning, resource and budget planning, tracking, dependency and issue identification, and reporting.
• In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.

For those individuals that supervise others, the following statements are applicable:

• Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
• Establishes and promotes a work environment that supports the Quality Policy and Quality System.

Education and Work Experience:

• Bachelor’s degree or more from an accredited school in Electrical Engineering, Computer Engineering, Electromechanical Engineering, Systems Engineering, Computer Science, or related field.
• 5+ Years of work experience in engineering with a Bachelor’s degree.

Experience in a Regulated Environment:

• 2+ years of work experience in a regulated environment, preferably in the Medical Industry.

Translating High-Level Needs into Detailed Requirements:

• Experience translating ambiguous and high-level customer, end user, business, and manufacturing needs/requirements into detailed verification/test objectives, protocols & scripts.
• Ensure that the verification process aligns with the overall goals and needs of the stakeholders.

Designing Verification Strategies:

• 2+ years of experience designing verification strategies for system-of-systems architecture, system interfaces, and integration.
• Develop comprehensive verification plans that address the complexities of integrated systems.

Advanced Statistical Analysis:

• Strong experience with advanced statistics, including T-Test, ANOVA, Gage R&R, Design of Experiments (DOEs), Response Surface analysis, probability, 6 Sigma, etc.

Technical Leadership and Stakeholder Alignment:

• 2+ years of experience in creating and aligning stakeholders to a vision, strategy, and designs for verification efforts that span multiple products.
• Lead cross-functional teams and ensuring that verification strategies are aligned with business and technical goals.
• Experience with automated testing frameworks.
• Knowledge of programming/scripting languages such as Python, C++, LabView, Matlab.
• Solid understanding of EE concepts (Ohms law, DSP, analog / digital electronics)
• Ability to Architect Test Environments and experience with version control systems (e.g., Git), Dev Ops and CICD methodologies.
• Understanding of hardware-software integration.
• Fluent on the use of EE test equipment like oscilloscope, function generators, DAQ equipment.

Desired Requirements:

• 1+ years of direct experience working in the Technology Development (TDP) and Product Development (PDP) phases of the product lifecycle.
• Experience working with medical device microprocessors, ASIC, or SOC (system on chip) system architecture.
• Experience participating in system characterizations and trade-offs analyses for power budgets, data storage/transmission, battery selection, BLE antenna designs, lead/electrode designs for various use cases.
• Experience delivering software products both as a Medical Device (SaMD) and in a Medical Device (SiMD).
• Experience with Data Privacy and Cybersecurity for connected medical product systems.
• Experience participating in integration and overseeing collaboration among hardware, mechanical, electrical, algorithms, and software teams.
• Experience in algorithm and firmware development and product implementation.
• Experience leading R&D team failure analysis investigations, root cause identification, and driving process/product improvements.

Costa Rica-Heredia

Hybrid Roles:

Key Responsibilities

• Supervise the HRSD Support team (to be organized by country/language).
• Act as a team leader: ensure onboarding activities, presence, availability, access rights, tools, etc.
• Participate in the development of a Service Delivery cross-training plan and ensure team members become appropriately trained.
• Escalation points for support team to resolve complex issues.

• Monitor tickets, activities & performance of the team daily.
• Ensure strong quality as well as productivity standards & accountability within the team.
• Coach team members to drive improvements and service standards.
• Build strong relationships with key customers & partners (HR Service Center (HRSC), Employees & HR community) to meet end-user expectations.
• Partner with the HRSC and LATAM HR Team to the tiered governance structure.
• Execute continuous improvement activities across HRSD Support Team and support HR Center of Excellence (CoEs) to improve core HR processes.
• Support Service delivery analysts in issue resolution by providing information on root-cause analysis and execute intervention plans to address issues systemically. Act as point of escalation for any issue resolutions with HR services provided.
• Participate in and represent LATAM region in regular HR Service Delivery activity/performance review meetings.
• Ensure work is supported by appropriate documentation which is reviewed, updated, and maintained on a routine basis.
• Partner with Regional Process Lead to ensure appropriate processes are in place.
• Support optimization and updates to HR processes (methods & procedures) working with the HRSC.
• Track Service Level Agreements (SLAs) and measure achievement against team/individual performance criteria.
• Monitor cases to ensure quality and consistency across LATAM by providing feedback and coaching HR Service Delivery Support team where necessary.
• Ensure services are delivered in compliance with corporate policies and procedures or any other federal / country regulation as requirements.
• Ensure that the HR Service Delivery Support team prioritizes activities in accordance with SLAs/Key Performance Indicators (KPIs).
• Oversee the dispatching of cases within the HRSD Support team.
• Monitor the volume of cases and activities against available resources.
• Escalate and solve difficult cases and manage customer relationships where necessary.
• Lead, develop and coach Support the team in their professional development needs by ensuring they receive ongoing regular feedback, training and help in identifying, supporting and achieving agreed development objectives.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration or related field.
• At least 5+ years of experience preferably in Talent Acquisition, Total Rewards, Benefits administration, HR Shared Services.
• Experience managing and coaching a team.
• Language skills required English level C1 and Portuguese highly desired.
• Strong communication and writing skills in English and desirable in Portuguese.
• Experience with Workforce and case management systems, preferred experience with SuccessFactors and ServiceNow.
• Experienced in MS Office Applications (Excel, Word, PowerPoint).
• Analytical & problem-solving skills.
• Please submit resume in English.

Additional Qualifications & Competencies:

• Customer service orientation: ability to provide excellent support and service to internal and external clients
• Attention to detail: Ensuring accuracy and thoroughness in all tasks
• Team Collaboration: Ability to work effectively within a team and across departments
• Adaptability: Flexibility to handle changing priorities and workloads
• Leadership skills: ensure and assist the team to achieve business goals.

Internal candidates requirements:

• A year in the current position, in the company.
• Performance Evaluation: Successful or above
• Don't have disciplinary actions in the last 6 months.