Boston Scientific Senior Business Analyst - HRD 

Costa Rica, Heredia 

289951221

Costa Rica-Heredia

Responsibilities:

• Contribute to detailed analysis and documentation of processes with emphasis on information flow.

• Work with team members to translate process analysis into a detailed model configuration.

• Primary responsibility to maintain rigorous change control via the system.

• Advise and assist others with their role in the change control process.

• Work closely with all site and global resources to define and execute requested changes to existing configurations.

• Contribute to site and global system testing activities.

• Gain an in-depth working knowledge of the application and touch points with other site and enterprise level systems.

• Support for resources during initial launches and rollouts.

• Provide day to day support to existing implementations (on call support for application).

• Apply knowledge of business and industry best practices and how own area integrates with others to achieve objectives to drive results.

• Solves complex and diverse problems, takes a new perspective on existing solutions and exercises judgment based on the analysis of multiple sources of information using specialized knowledge of various alternatives and their impact on the business

• Works independently within broad guidelines and policies, receives minimal guidance

Behavioral Skills:

• Well organized and capable of managing multiple priorities projects.

• Strong written and verbal communication, with the ability to effectively communicate with executive leadership

• Able to work on a team, in person, and in a collaborative virtual setting

• Ability to work in a fast-paced, self-directed, action-oriented environment.

Minimum Requirements:

• Bachelor's degree in Information Technology, Industrial Engineering or related field.

• 5+ years of IT experience working directly with business understanding requirements and then configure them in the software systems.

• Advanced English

• Submit Resume in English

Preferred Qualifications:

• Experience in life science or other regulated industry

• Experience with Salesforce Sales and Service Cloud

• Experience working with ServiceMax

• Experience in SAP Commerce Cloud/Hybris

• IT SOX Audit experience