דרושים Endoscopy Manager Gi San Bernardino ב-Boston Scientific ב-קנדה

The anticipated annualized base amount or range for this full time position will be$65,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

About the role

The R&D Systems Engineering Manager will provide leadership, vision, and direction within the EP Capital Equipment Systems. In the role of an R&D Manager, you will be responsible for supporting the growth and continued development of the Systems Engineering team and function; overseeing technical staff members and helping to define and foster functional excellence. You will have the opportunity to significantly impact the development of truly life changing patient therapies for the relief of debilitating diseases.

Your responsibilities will include:

• Develop the system engineering discipline cross functionally through focus on system architecture, interfaces, and defining sub-systems.
• Oversee and drive the system development lifecycle, from design and development to testing, deployment, maintenance, and security for capital equipment.
• Lead a team of system engineers including recruiting, hiring, mentoring, professional development, and performance coaching.
• Oversee requirements development and requirements management tool development.
• Build strong collaboration with development sites and cross-functional partners.
• Cultivate a culture of continuous improvement by staying informed about industry trends, technological advancements, and emerging tools in medical device systems engineering, design controls, and testing.
• Monitor and ensure compliance with company policies and procedures.
• Providing input for submissions to regulatory bodies and governmental agencies.

Required qualifications:

• Bachelor of Science degree in a relevant engineering discipline
• 8+ years’ experience managing technical teams in the development of a similarly complex system
• Demonstrated expertise in systems engineering for the design, development and testing of medical devices
• Ability to lead a multi-site team and collaborate with peers in different locations
• Experience working with requirement management, collaboration, and issue tracking tools such as Jama and Jira
• Working knowledge of hardware, firmware, and software evaluation to standards such as IEC 62304 and ISO 60601

Preferred qualifications:

• Successful history of launching and maintaining products within the medical device industry
• Ability to direct and control the activities, budget, and headcount for the department

À propos du poste

Le gestionnaire R et D en ingénierie des systèmes a pour fonction d’assurer le leadership au sein de l’équipe des Systèmes de biens d’équipement d’électrophysiologie ainsi que d’établir la vision de cette équipe et de définir les orientations à suivre. En tant que gestionnaire R et D, le titulaire du poste est responsable du soutien de la croissance et du développement continu de l’équipe et de la fonction d’ingénierie des systèmes, de la supervision des membres du personnel technique ainsi que de la définition et de la promotion de l’excellence fonctionnelle. Il aura l’occasion d’exercer une influence considérable sur le développement de traitements qui changent véritablement la vie des patients et soulagent ceux atteints de maladies invalidantes.

Vos responsabilités comprendront :

• Développer la discipline de l’ingénierie des systèmes de manière transversale en mettant l’accent sur l’architecture des systèmes, les interfaces et la définition des sous-systèmes.
• Superviser et piloter le cycle de vie du développement des systèmes, de la conception et du développement aux tests, en passant par le déploiement, la maintenance et la sécurité des équipements.
• Diriger une équipe d’ingénieurs en systèmes, notamment en ce qui concerne le recrutement, l’embauche, le mentorat, le perfectionnement professionnel et l’accompagnement sur le plan des résultats.
• Superviser la définition des exigences et la mise au point d’outils de gestion des exigences.
• Établir une collaboration solide avec les sites de développement et les partenaires interfonctionnels.
• Entretenir une culture d’amélioration continue en se tenant informé des tendances du secteur, des avancées technologiques et des nouveaux outils en matière d’ingénierie des systèmes de dispositifs médicaux, de contrôle de la conception et de tests.
• Fournir des commentaires pour les soumissions aux organismes de réglementation et aux agences gouvernementales.
• Surveiller et assurer la conformité aux politiques et procédures de l’entreprise.

Qualifications requises:

• Baccalauréat en sciences dans une discipline d’ingénierie pertinente
• Plus de 8 ans d’expérience dans la gestion d’équipes techniques pour le développement d’un système de complexité similaire
• Expertise démontrée en ingénierie des systèmes pour la conception, le développement et la mise à l’essai de dispositifs médicaux
• Capacité à diriger une équipe répartie sur plusieurs sites et à collaborer avec des collègues situés à différents endroits
• Expérience avec des outils de gestion des exigences, de collaboration et de suivi des problèmes tels que Jama et Jira
• Connaissance pratique de l’évaluation du matériel, du micrologiciel et du logiciel selon des normes telles que l’IEC 62304 et l’ISO 60601

Qualifications souhaitées:

• Expérience avérée dans le lancement et le maintien de produits au sein de l’industrie des dispositifs médicaux
• Capacité à diriger et à contrôler les activités, le budget et l’effectif du service

Maximum Salary: $189800

Compensation forhourly, non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forsalaried, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

Compensation for
sales rolesis governed by Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives).

This job involves regular collaboration with colleagues, clients, and stakeholders across Canada, the U.S., and/or internationally, making proficiency in English essential for effective communication and alignment. English is necessary for engaging with a range of documentation and maintaining effective communication if interacting with external clients or vendors.

As detailed in the job description, this job involves communicating, both verbally and in writing, with other Boston Scientific teams located across Canada, the United States and/or with our international clients and partners. International customers and partners represent an important part of our activities. Based on an evaluation, we have determined that the duties of R&D Systems Engineering Manager / Gestionnaire R et D en ingénierie des systèmes position require knowledge of English in addition to French (oral and written). We also determined that the English language skills already required of other employees do not permit the performance of English language skills tasks related to R&D Systems Engineering Manager / Gestionnaire R et D en ingénierie des systèmes position.

However, in Québec, Boston Scientific limits as much as possible the number of positions for which it requires the knowledge of another language than French. Boston Scientific solely requires proficiency in English where it is necessary for the performance of an employee’s duties.

This position is based in Mississauga, Ontario and follows a hybrid work model, requiring on-site presence for three days per week.

Compensation forhourly, non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for
salaried, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

Compensation foris governed by Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives).

· Manage a team of 7 direct reports
· Maintain development plans, track goal progress, and address challenges
· Mediate staffing issues, including holiday coverage and conflict resolution
· Lead daily team meetings to address ongoing concerns and operational updates· Oversee the daily inquiries for the customer care team, ensuring timely and accurate responses
· Provide guidance and support during manufacturing and supply chain disruptions
· Assist with escalations and ensure effective resolution of complex issues· Liaise with field teams, site representatives, and other internal departments to resolve issues and support projects
· Communicate with third-party vendors to coordinate logistics and investigate delivery issues
· Manage communications during major logistics disruptions to ensure transparency and continuity· Maintain regular communication with customers to resolve disputes, provide order and finance updates, and deliver usage or performance reports
· Represent the team and company professionally in handling escalated customer concerns· Support the customer service team in navigating manufacturing challenges
· Assist in fulfilling complex or urgent orders, including relabels, LATAM shipments, and expedited requests· Maintain and update work instructions and standard operating procedures (SOPs)
· Implement changes through the quality system and ensure documentation accuracy
· Ensure team-generated reports are complete, accurate, and up to date· Guide the team through complaint submission processes and feedback tracking
· Report on logistics performance and order accuracy
· Conduct regular reviews with logistics partners to address mis-deliveries and service issues· Contribute to strategic projects including geographic expansion, product development, data analysis and financial initiatives
· Collaborate with cross-functional teams to solve problems and enhance operational efficiency
· Provide audit support as the subject matter expert for customer-related services

· Bachelor’s degree in a related field (or equivalent experience)
· Experience in customer service operations or a similar leadership role
· Strong interpersonal and communication skills, with the ability to manage cross-functional relationships
· Proven ability to lead teams, resolve conflicts, and manage complex operational challenges
· Experience with quality systems, SOP documentation, and audit processes is a plus

Compensation forhourly, non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for
salaried, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

Compensation foris governed by Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives).

Your responsibilities will include:

• Participates in the planning, execution and finalization of projects according to strict deadlines, within budget and by following organized and repeatable procedures.
• Participates in creating and maintaining project schedules.
• Coordinates the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan.
• Acts as a liaison with project stakeholders and effectively communicates project expectations to team members and stakeholders in a timely and clear fashion.
• Identifies and manages project dependencies and critical path items while ensuring project quality and utilizing and following appropriate methodologies.
• Conducts project postmortems and communicates lessons learned in order to identify successful and unsuccessful project elements.
• In all actions, demonstrates a primary commitment to patient safety and product Quality by maintaining compliance to the Quality Policy and all other documented Quality processes and procedures.
• Other duties as required.

Required qualifications:

• B.Eng, MSc in Biomedical, or related field
• 4+ years of experience with product development activities in a regulated industry
• Experience in product development and life cycle management
• Experience with creating project schedules and creating budgets
• Strong problem-solving skills in a team environment
• Excellent organizational, communication and collaboration skills
• Strong documentation skills

Preferred qualifications:

• PMP Certification
• Knowledge of ISO 13485 and FDA 21 CFR Part 820
• Knowledge of ISO 14971

À propos du poste

Nous sommes à la recherche d’un gestionnaire de projets R-D proactif et rigoureux pour diriger la planification et l’exécution de projets axés sur des dispositifs médicaux cardiovasculaires innovants. Ce rôle est essentiel pour coordonner les efforts interfonctionnels, en assurant la liaison entre diverses disciplines d’ingénierie et les partenaires externes, afin de livrer les projets dans les délais, selon la portée définie et le budget établi. Le candidat idéal possède d’excellentes compétences en communication et une solide expérience dans la gestion de projets techniques complexes dans un environnement réglementé et dynamique.

Responsabilités

• Participer à la planification, à l’exécution et à la finalisation des projets, tout en respectant des délais stricts et le budget imparti et en suivant des procédures organisées et reproductibles.
• Participer à l’élaboration et à la mise à jour des calendriers des projets.
• Coordonner les efforts des membres de l’équipe et des sous-traitants ou d’experts-conseils externes afin de faire en sorte que les projets puissent être réalisés conformément au plan établi.
• Assurer la liaison avec les parties concernées par le projet et communiquer efficacement les attentes du projet aux membres de l’équipe et aux autres parties concernées en temps opportun et de manière claire.
• Recenser et gérer les contraintes et les éléments critiques de la réalisation des projets, tout en assurant la qualité des produits et en utilisant et en suivant les méthodologies appropriées.
• Effectuer des analyses rétrospectives des projets et en communiquer les conclusions afin de mettre en évidence les réussites et les lacunes observées.
• Faire preuve en tout temps d’un engagement inconditionnel envers la sécurité des patients et de la qualité des produits en respectant la politique d’assurance de la qualité et tous les autres processus et procédures documentés à cet égard.
• Effectuer d’autres tâches le cas échéant.

Qualifications requises

• Baccalauréat en génie, maîtrise dans le domaine biomédical ou dans un domaine connexe.
• Au moins quatre années d’expérience dans le domaine du développement de produits au sein d’un secteur réglementé.
• Expérience dans le développement et de la gestion du cycle de vie de produits.
• Expérience dans la création de calendriers de projets et de budgets.
• Excellentes aptitudes en matière de résolution de problèmes dans un environnement d’équipe.
• Excellentes aptitudes en matière d’organisation, de communication et de collaboration.
• Excellentes aptitudes en matière de documentation.

Qualifications souhaitées

• Certification en PGP
• Connaissance des normes ISO 13485 et FDA 21, CFR Part. 820.
• Connaissance de la norme ISO 14971.

Maximum Salary: $158200

Compensation forhourly, non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forsalaried, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

Compensation for
sales rolesis governed by Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives).

This job involves regular collaboration with colleagues, clients, and stakeholders across Canada, the U.S., and/or internationally, making proficiency in English essential for effective communication and alignment. English is necessary for engaging with a range of documentation and maintaining effective communication if interacting with external clients or vendors.

As detailed in the job description, this job involves communicating, both verbally and in writing, with other Boston Scientific teams located across Canada, the United States and/or with our international clients and partners. International customers and partners represent an important part of our activities. Based on an evaluation, we have determined that the duties of R&D Project Manager / Chef de projet R&D position require knowledge of English in addition to French (oral and written). We also determined that the English language skills already required of other employees do not permit the performance of English language skills tasks related to R&D Project Manager / Chef de projet R&D position.

However, in Québec, Boston Scientific limits as much as possible the number of positions for which it requires the knowledge of another language than French. Boston Scientific solely requires proficiency in English where it is necessary for the performance of an employee’s duties.

Selling:

• Integrates into the patient care continuum.
• Cultivates a base of customers.
• Continuously prospects for new customers, acts on leads, and persuasively positions our products and services versus competitors.
• Drives sales revenue to achieve territory priorities.
• Demonstrates knowledge and insight of competitor strengths and strategies.
• Works closely with the Regional Director on developing sales strategy.

Business Acumen:

• Translates business strategy into clear objectives by maintaining pricing strategy discipline, anticipating problems, and establishing procedures for meeting goals.
• Demonstrates a broad understanding of financial management principles and their impact on a territory level.
• Collaborates with the Regional Director to increase sales territory and team success.

People:

• Is open to receiving coaching and open and honest feedback to ensure success.
• Develops as part of a high-performing team by establishing a spirit of cooperation and cohesion for achieving goals.
• Builds rapport with clinicians, nurses, technicians, and patients.
• Actively listens to others with empathy and respect.
• Is committed to professional and personal development.
• Conducts oneself in a professional manner in all interactions.

Technical:

• Possesses a strong working knowledge of BSC Endoscopy products, procedures, and applications along with appropriate computer skills and understanding.
• Is competent to support physicians' use of our products in the Endoscopy suite and OR.
• Translates technical and clinical knowledge and information in a way that builds customer and patient loyalty.
• Serves as a resource for clinical support for troubleshooting, programming, and patient follow-up

• In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance with the Quality Policy and all other documented quality processes and procedures.
• Adheres to company policies and conducts all business in an ethical manner.
• Manages territory with integrity and in accordance with our Code of Conduct.
• Other duties as required.

Required Qualifications:

• Education: Bachelor’s degree or greater
• 2-5 years of successful sales experience in healthcare, pharmaceutical, software, or consumer products.
• Solid business and financial understanding
• Excellent written and verbal communication skills
• Demonstrates an ability to absorb technical knowledge quickly and disseminate it appropriately to all levels of healthcare professionals
• Strong product knowledge and proven selling skills
• Good understanding of the hospital environment is a plus
• Displays a consistent and positive attitude
• Maintains corporate image at all times
• Demonstrates a positive attitude toward teamwork

Preferred Qualifications:

• A background in short sales cycle industries where direct selling to professionals is required and compensation is based upon “pay for performance.”

Compensation forhourly, non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for
salaried, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

Compensation foris governed by Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives).