דרושים Network Operations \ Engineer ב-Bank Of America ב-Mexico, Mexico City

This job is responsible for monitoring and coordinating the flow of information and documents pertaining to syndicate loans / supply chain finance. This role requires a strong understanding of loan details, particularly those related to closing documentation and compliance with legal agreements for commercial clients and trade operations to achieve customer satisfaction while minimizing the occurrence of operational risks and monitor customer trade transactions.

Responsibilities:

• Refers discrepancies and issues with legal draft documents among areas as required.

• Performs monitoring of loans by assembling and compiling documents from closing to set up for compliance monitoring tickler system. Ensure documents are accurate and complete.

• Collects and organizes loan closing information for review and analysis to input pertinent loan data into systems. Examines loan deal for accuracy and completeness, including secondary review of coworker’s loan deal sheet.

• Downloads and saves legal documents and compliance reporting and updates compliance monitoring tickler system. Provides notices of pending actions as required.

• Reviews for authority and processes for loan information or monitoring needs.

• Reviews loan documents for compliance monitoring needs. Set up deliverable requirements on the data tracking system. Creates, reviews, and distributes compliance monitoring reports monthly and upon request.

• Assists in the electronic documentation delivery process for internal and external audits. Establish relevant files to maintain a variety of loan documents and credit information on both internal and third-party sites.

• Answers inquiries and resolves routine issues. Fosters good member/public relations by providing customer service that exceeds customers’ expectations.

• Prepare documents and correspondence for reports as required.

• Completes special projects as assigned.

• Check Export, Import, Bank Guarantee, Supply Chain Financing and Trade Financing application form and transactions which is comply with term and conditions

• Understand incoming and outgoing SWIFT message and manage SWIFT message series for Trade Finance products

• Check and approve reports relating to trade transactions with maker prepare by daily, monthly, yearly, and occasionally.

• Knowledgeable financing for trade products and understand credit facility process for trade products

• Prepare regular reports and analysis for head of operation for effective monitoring and control.

• Monitor trade transactions, settlements and report any exceptions to concerned units report to Section Heads and for the purpose of audit.

• Manage Customers inquires and complaints regarding to trade services and trade finance services.

• Develops talent within the team by coaching to achieve the defined goal.

• Strong team skill and can manage stakeholder softly.

• Perform all the area of trade finance products.

• Perform checker in trade finance financing operation process.

• Check monthly outstanding trade finance transaction with physical file which is needed to follow up customer.

• Reconciles trade financing transaction.

• Understand the characteristics of trade products and trade finance products

Required skills:

• Minimum 2 years of experience working in Trade Finance and Loans in the financial industry.

• Knowledge of various types of credit offerings and the procedures required for administration and closing of related loans / supply chain finance.

• Knowledge of commercial and Syndicate loan administration and loan closing processes, including legal document review, credit monitoring and follow up documentation.

• General knowledge of accounting/financial systems.

• Oral and written communication skills, analytical skills, problem solving skills and proficiency in organizing and planning work.

• Ability to communicate effectively, handle multiple concurrent tasks and learn new applications quickly. Should have a good understanding of credit and legal terminology and work well under pressure.

• Excellent Trade Finance knowledge more prefer.

• Strong team management skills and the ability to manage stakeholders effectively.

Skills:

• Attention to Detail

• Customer and Client Focus

• Monitoring, Surveillance, and Testing

• Process Performance Management

• Research

• Adaptability

• Business Analytics

• Critical Thinking

• Reporting

• Written Communications

• Data Management

• Policies, Procedures, and Guidelines Management

• Process Design

• Process Effectiveness

• Strategic Thinking

This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.

Responsibilities:

• Assists with coordination of implementation for products, services, and operational solutions

• Supports the design, documentation, implementation, and monitoring of new products and services

• Provides guidance regarding procedural, technical, and operational changes

• Expands business products knowledge within operations environment

• Builds network by developing relationships with partners and teammates

• Inspects data to identify issues and trends

• Collects and interprets data to validate operational processes

Skills:

• Attention to Detail

• Customer and Client Focus

• Monitoring, Surveillance, and Testing

• Process Performance Management

• Research

• Adaptability

• Business Analytics

• Critical Thinking

• Reporting

• Written Communications

• Data Management

• Policies, Procedures, and Guidelines Management

• Process Design

• Process Effectiveness

• Strategic Thinking

Responsibilities:

• Oversees the execution of defined project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators

• Leads project and/or remediation requirement documentation efforts based on identified gaps and controls needed for sustained performance plans and organizes projects using appropriate tools and techniques, including Technology platforms used by client facing employees, change management tools, and risk and issue management tools to ensure efficient and effective project

• Navigates across various Lines of Business and partner organizations, including Technology and risk, leading them to negotiate decision making for efficient and effective resolution

• Supports the adoption and sustainment of change initiatives and helps assess adoption risks

• Develops, maintains, and reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders

Required Skills:

• At least 2 years of project management experience

• Knowledge of structured project management methods

• Understanding of Operations processing & regulatory requirements

• Track record of delivering projects to plan and on budget

• Ability to assess an ill-defined problem and propose the tasks & deliverables that will be necessary to achieve the desired outcome

• Knowledge of Risk Management principles

• Ability to manage and communicate with stakeholders at different levels

• Proficient with MS products: Word, Excel, PowerPoint, Project and Visio

Desired Skills:

• At least 4 years of project management experience

• Knowledge of Operational processing ideally with particular knowledge of Non-Financial Regulatory Reporting or similar regulatory mandates.

• Proficiency in process design / process mapping

• Working knowledge of Agile methods and tools

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.

• Excels in working among diverse viewpoints to determine the best path forward.

• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.

• Commitment to challenging the status quo and promoting positive change.

• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.

Skills:

• Collaboration

• Controls Management

• Issue Management

• Problem Solving

• Project Management

• Change Management

• Policies, Procedures, and Guidelines Management

• Process Management

• Process Performance Measurement

• Written Communications

• Active Listening

• Drives Engagement

• Prioritization

• Process Design

• Process Mapping

Job Description:

Job Description:

This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include building new procedures, completing complex non-routine analytics, creating reports, and reviewing exception testing and processing. Job expectations include supporting continuous improvement of processes by identifying trends and understanding the operations environment.

Responsibilities:

• Leads implementation for products, services, and operational solutions

• Manages the design, documentation, implementation, and monitoring of new products and services

• Consults on procedural, technical, and operational changes

• Advances business products knowledge within operations environment

• Fosters relationships with partners and teammates

• Inspects data to identify issues and trends

• Presents reporting on key performance and implementation status

Skills:

• Attention to Detail

• Monitoring, Surveillance, and Testing

• Policies, Procedures, and Guidelines Management

• Regulatory Compliance

• Written Communications

• Adaptability

• Business Acumen

• Continuous Improvement

• Critical Thinking

• Process Mapping

• Change Management

• Consulting

• Data Management

• Reporting

Job Description:

Job Description:

Responsible for the day-to-day analysis, research and resolution of varied problems. Functions include administering defined procedures, analysis and report generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Provides guidance to associates within own unit regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training. Individuals typically have 2 to 4 years of experience.

Responsibilities:

• Leads implementation for products, services, and operational solutions

• Manages the design, documentation, implementation, and monitoring of new products and services

• Consults on procedural, technical, and operational changes

• Advances business products knowledge within operations environment

• Fosters relationships with partners and teammates

• Inspects data to identify issues and trends

• Presents reporting on key performance and implementation status

Skills:

• Attention to Detail

• Monitoring, Surveillance, and Testing

• Policies, Procedures, and Guidelines Management

• Regulatory Compliance

• Written Communications

• Adaptability

• Business Acumen

• Continuous Improvement

• Critical Thinking

• Process Mapping

• Change Management

• Consulting

• Data Management

• Reporting

This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.

Responsibilities:

• Assists with coordination of implementation for products, services, and operational solutions
• Supports the design, documentation, implementation, and monitoring of new products and services
• Provides guidance regarding procedural, technical, and operational changes
• Expands business products knowledge within operations environment
• Builds network by developing relationships with partners and teammates
• Inspects data to identify issues and trends
• Collects and interprets data to validate operational processes

Skills:

• Attention to Detail
• Customer and Client Focus
• Monitoring, Surveillance, and Testing
• Process Performance Management
• Research
• Adaptability
• Business Analytics
• Critical Thinking
• Reporting
• Written Communications
• Data Management
• Policies, Procedures, and Guidelines Management
• Process Design
• Process Effectiveness
• Strategic Thinking

Responsibilities:

• Incident and problem management

• Work closely with other enterprise teams on the implementation of network changes, adhering to the enterprise Change Management standards

• Manage relationships with business and technology partners

• Visit Bank’s remote sites for on-site support

• Ensure all relevant risk, financial, and compliance polices and standards are met

• Ensure the execution plan is aligned with product strategy by working with Product Management, Product Owners, and other stakeholders

• Create an inclusive and healthy working environment, and help to resolve organizational impediments/blockers

• Willing to work after hours and weekends as required, either remote or local at the site

• Manages stability, resiliency, reliability, and performance of supported systems

• Fulfills requests from business users and operations and communicates technical status updates with appropriate teams

• Captures and translates business requirements into infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment

• Supports change implementations, proactively identifies potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications

• Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly

• Provides release support when needed and manages engagement across audiences

• Provides full lifecycle management of the infrastructure and application environments.

Required Skills:

• 5+ years’ experience in a Network Operations role

• Highly developed operational experience; being able to troubleshoot complex network security and routing issues in a large multi-vendor environment

• Knowledge of networking communication principles, network standards, and network security practices

• Preferably has previous experience working within a large Financial Services environment

• Experience working in datacenter/server-room environment

• A mix of ‘Data’ and ‘Security’ technologies with strong hands-on experience on the majority of the technologies listed below:

  • Cisco Routing/Switching – CCNP+ Level or equivalent experience

  • In-Depth Working Knowledge configuring and troubleshooting full suite of Cisco switches and routers – IOS, NX-OS, IOS-XR

  • Working Knowledge of Market Data delivery networks using both TCP and UDP multicast with an ability to comprehensively troubleshoot through these networks

  • Experience in network analytics through packet capture(Sniffer) and (Netscout)

  • Excellent understanding of common network technologies, including TCP/IP, IPSec, VRRP, HSRP, SNMP, NAT, Multicast, Sub-netting, Ethernet, Access-lists

  • In-Depth Working Knowledge and understanding of the following routing protocols: BGP, OSPF, EIGRP, ISIS, MPLS

  • Knowledge of core network services (DNS, SNMP, SMTP, NTP, syslog, HTTP)

  • Knowledge of network monitoring tools (SEVONE, HPNA, Splunk)

  • Knowledge on security technologies: Firewall (Checkpoint, Nokia and Juniper), Proxy, IDS/IPS

  • Knowledge of load-balancer technologies: F5 BigIP/LTM/GTM/APM, iRules

  • Knowledge of SDN (Software-Defined Network) and SDWAN

Desired Skills:

• Certifications (ITIL, CCNP, other technical certifications)

• Good communication, time management and project management skills

• Ability to multitask and able to perform well under tight deadlines

• Team Player & ability to work alone and with other teams for live troubleshoot calls

• Innovative Thinking

• Production Support

• Result Orientation

• Risk Management

• Solution Design

• Adaptability

• Analytical Thinking

• Collaboration

• Influence

• Solution Delivery Process

• Architecture

• Automation

• DevOps Practices

• Project Management

• Stakeholder Management