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Job Description:
Job Description:
This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include building new procedures, completing complex non-routine analytics, creating reports, and reviewing exception testing and processing. Job expectations include supporting continuous improvement of processes by identifying trends and understanding the operations environment.
Responsibilities:
Leads implementation for products, services, and operational solutions
Manages the design, documentation, implementation, and monitoring of new products and services
Consults on procedural, technical, and operational changes
Advances business products knowledge within operations environment
Fosters relationships with partners and teammates
Inspects data to identify issues and trends
Presents reporting on key performance and implementation status
Skills:
Attention to Detail
Monitoring, Surveillance, and Testing
Policies, Procedures, and Guidelines Management
Regulatory Compliance
Written Communications
Adaptability
Business Acumen
Continuous Improvement
Critical Thinking
Process Mapping
Change Management
Consulting
Data Management
Reporting
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