דרושים Manager V Field Service Engineer M5 ב-Applied Materials ב-United States, Austin

What We Offer

Key Responsibilities
This is a Carrier Management Role responsible for ensuring our Logis􀆟cs Service Providers (LSP) performs
at the agreed level of execu􀆟on. It requires a broad level of understanding in various transporta􀆟on
networks (Air, Ocean, Ground, and Parcel Shipping) and familiarity with freight flow (Order Management,
Warehousing, Transport Compliance, Packaging, etc). This role ensures the effec􀆟ve execu􀆟on of thecommunica􀆟on externally with LSP and internally with Buyers and Supplier Managers. Specifically, the
role will be responsible for the following ac􀆟vi􀆟es:
 Service Level Performance Management
o Escala􀆟on Management
o On Time Performance
o Missing, Wrong, & Damage PPM
 Cross Dock Management
 MBR Par􀆟cipa􀆟on, Carrier Management
 New Volume Onboarding
1. Defining Global Processes
a. All established processes must be applicable across the globe
i. Communication cadence withshipper/suppliers/carriers/within
ii. Miscommunication leading to carrier failure is considered a process break (our
responsibility)
b. Manage carrier SOWs
i. Know & uphold our expectations from our carriersc. Establishing clear & achievable SLAs/KPIs
i. Review transit with carriers
ii. Review agreed transit time as per pricing schedule
iii. Work with CBMs on Performance Plans
d. Internal Promotions
i. Creating visuals/documents on carrier expectations
1. Covering end-to-end process from EDI to Freight Payment.ii. Connect with Buyers/ Logistics Coordinators to align their expectations from our
carrierscustomer service
2. Carrier Management
a. Manage Operational Risks
i. Track company-wide closures
ii. Track market conditions (port strikes, holiday disruptions, etcs)
iii. Work with carriers on contingency plans for expected delays
b. Driving Continuous Performance Improvements
i. Drive consistency on performance
ii. Improve both gross & net scores
iii. Identifying areas of improvement
iv. Manage MBR Action Trackers
c. Project Management for Specialized Cargo
i. Quotation Creation in CargoBased. POC and Escalation Point for CrossDock
i. Regular meetings with Material Project Managers to work with shippers on
proper selection of Mode of Transport
ii. Regular meetings with CrossDock service provider
iii. Support with issues between CrossDock service provider and transport service
provider
e. New Program Launches (i.e CrossDock)
i. Support with SOP/SOW creationsiii. Transition Manager for any carrier change projects
Minimum Requirements: Education & Experience
 Bachelor’s Degree
 Years of logis􀆟cs or rela􀆟ve experience contributes to Job Grade placement
Knowledge & Skills:
 Communica􀆟on skills at all levels.
 Demonstrate sense of urgency.
 Accustomed to taking accountability for ensuring that projects are completed on 􀆟me.
 Iden􀆟fies and resolves technical, opera􀆟onal, and organiza􀆟onal problems.
 Analy􀆟cal and use of data to drive solu􀆟ons.
 Strong a􀆩en􀆟on to details
 Ability to deal with ambiguity.
 High level of business acumen.

Key Responsibilities

Technically lead and/or execute unusually complex engineering projects and spearhead research and development of new technologies as appropriate

Develops and implements concepts for entire range of unusually complex product issues and engineering solutions

Problem identification and troubleshooting a wide range of unusually complex engineering and technology problems that have division wide potential implications

Specify or perform unusually complex engineering analysis

Specify the development of, design, or modify engineering layouts/schematics and/or detaileddrawings/specificationsof unusually complex scope

Generate product specifications. Define, coordinate, perform, and document engineering tests.

Specify and review engineering documentation and engineering processes

Functional Knowledge

• Recognized as “guru” or external expert in a function
• Demonstrates broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field

Business Expertise

• Influences internal/external business and/or regulatory issues that have an impact on the business

Leadership

• Leads highly visible multidisciplinary project teams or initiatives; provides thought leadership

Problem Solving

• Proactively identifies and solves the most complex problems; uses ground-breaking methods to think beyond existing solutions

Impact

• Impacts business direction through the development of innovative services or products

Interpersonal Skills

• Negotiates with senior management, customers, regulators or vendors to influence decisions

Project Management

• Develop and maintain detailed project schedules and timelines.

• Track project progress, identify potential risks and issues, and mitigate them.

• Coordinate with cross-functional teams to ensure seamless project execution.

• Manage project budgets and resources effectively to implement solutions

• Ability to deliver high quality solutions managing scope, on time, within budget and high customer satisfaction.

• Gain expertise and guide teams to follow management processes

• Demonstrates sound judgment and effective time management

• Demonstrated analytical and critical thinking skills

Technical Expertise

• Possess a strong understanding of physical security systems, including access control, video management, intrusion detection, and fire alarm systems.

• Prepare, review and approve design packages, ensuring adherence to industry standards and business requirements.

• Coordinate with design teams to develop accurate and detailed design documentation.

• Oversee the selection and procurement of appropriate equipment and materials.

• Implement quality control measures to ensure project deliverables meet high standards.

• Conduct regular quality assurance reviews and audits.

• Identify and address quality issues promptly.

Relationship Management

• Build, collaborate, and maintain strong relationships with business stakeholders (IT, Legal, Finance, Facilities, HR etc.)

• Set and manage expectations with vendors.

• Communicate effectively with business to understand their needs and expectations.

• Proactively address business concerns and resolve issues.

Required Skills

• 8+ years of experience managing physical security projects.

• Certifications in Project Management

• Strong technical knowledge of physical security systems (C-Cure, Access Control, identity management, video management, intrusion detection systems).

• Proficiency in project management tools and software (e.g., Jira, SmartSheets, CAD, BlueBeam etc).

• Knowledge of construction and facility management processes.

• Excellent communication and interpersonal skills.

• Ability to manage multiple projects simultaneously.

• Strong problem-solving and decision-making skills

Key Responsibilities

• Identifies areas for improvement to drive continual improvement for digital tools. Globally the AIX Field Service Engineer serves as the main point of contact for customer site digital tools.
• Internally explains difficult or sensitive problems building consensus with team and customers.
• Supports complex problems looking for new ways to solve problems using numerous sources of information and data analytics.
• Responsible for model propagation and dashboard configuration. Monitors signals for short and long term trends. Main point of contact for all digital tool issues within site and with HQ.
• Provides mentoring on troubleshooting methodologies learning new tools and processes. Understands BKM modeling techniques.

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities. Have knowledge of Applied' s digital products and applications.
  Knowledge of Equipment and Fab Operations.

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work.

Leadership

• No supervisory responsibilities but provides informal guidance to new team members.

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents.

• Uses Applied Problem Solving Technique for the issue resolution framework.

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations.

What We Offer

**this is for a night shift position within B33 - FEP/ALD **Key Responsibilities

Prioritizes production schedules based on available manpower, equipment efficiency, capacity and materials requirements.

Participates in operational meetings. Supports the development and tracking of organization performance metrics. Schedules and conducts milestone meetings. Responsible for meeting or improving cycle time performance and other metrics.

Ensures timely response to operations issues impacting customer satisfaction; acts as an interface in the establishment of and ensuring conformance to customer/vendor requirements; prepares detailed analysis of cost of quality opportunity and initiates corrective action.

Support the analysis of and plans for maximum production capacity optimization; implements and monitors manufacturing or dept. processes that collect, analyze and report key measurement data and real time status.

Identifies process and quality changes designed to improve manufacturing or department capabilities. Drives Lean, Safety and Quality. Takes corrective action.

Functional Knowledge

• Demonstrates understanding and application of procedures and concepts within own job family and basic knowledge of other related job families.

Business Expertise

• Applies understanding of how the team relates to other closely related areas to improve efficiency of own team

Leadership

• Has formal supervisory responsibilities; sets priorities for and coaches employees to meet daily deadlines

Problem Solving

• Uses judgment to identify and resolve day-to-day technical and operational problems

Impact

• Impacts the quality, efficiency and effectiveness of own team and its contribution to the business unit, department or sub-function

Interpersonal Skills

• Uses tact and diplomacy to exchange information and handle sensitive issues

  May be required to interact with outside customers, vendors or suppliers

What We Offer

What We Offer