דרושים Service Operations Manager ב-Applied Materials ב-Luxembourg

Key Responsibilities

• Responsible for all aspects of operations performance for respective region including but not limited to supply, logistics, quality, I&W, cost metrics/kpis tracking, delivery to plan and continuous improvement
• Ownership and management of service quality to meet operating plan commitments and drivecontinuous improvementstrategy and execution (contract execution, NCs etc....)
• Ownership and management of cost of goods sold to meet operating plan commitments and drive continuous improvement strategy and execution within the region
• Oversees and matrix influences all functions and partners to deliver to operations and supply chain KPIs supporting operating plan
• Communicates operations & supply chain progress /execution for their region to senior executives and stakeholders
• Supports product configuration and SSCM ongoing maintenance and optimization partnering with service product marketing
• Supports service product development field readiness execution
• Collaborates cross-functionally and supports service productivity efforts to support regional operations
• Proliferates BKMs and Lessons Learned within respective region, globally and across service business units
• Partners with Engineering to drive timely technical and quality solutions to customer top issues
• Communication owner between customer, field service operations and global team
• Supports improvement of systems and processes to improve operational efficiencies

Functional Knowledge

• Demonstrates depth and/or breadth of expertise in own specialized discipline or field

Business Expertise

• Interprets internal/external business challenges and recommends best practices to improve products, processes or services

Leadership

• May lead functional teams or projects with moderate resource requirements, risk, and/or complexity

Problem Solving

• Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions

Impact

• Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies

Interpersonal Skills

• Communicates difficult concepts and negotiates with others to adopt a different point of view

Qualifications

• Experience with semiconductor equipment in a production environment
• Understanding of ALD/PVD/CVD technology and/or ALD/PVD/CVD tool maintenance
• BS degree or higher
• Engineering background preferred or equivalent experience