דרושים Technical Writer Strategist ב-אפל ב-United States, Cary

5+ years of program management experience with consumer-facing products. Experience in designing and operating highly distributed, scalable and available systems. Understanding of big data and machine learning systems, tools and...

3 years of related experience with a BA/BS degree in a technical writing or related field. Excellent communication, collaboration, and organizational skills. Partner with engineering partners, and marketing stakeholders to...

5 years of related work experience in content management. Exceptional communication and project management abilities. In depth knowledge of Apple products and services with expert support, services and or technical...

具备技术故障诊断用户知识或经过验证的技术能力. 具有为顾客提供支持的经验，支持方式包括电话、电子邮件和聊天服务. 热衷于顾客服务，对客户体验有担当，能够提供全面的问题解决方案. 能够根据不同的对象有效地调整沟通方式和风格. 具备自我管理能力，并能够在不断变化的快节奏环境中独立工作. 能够在愿意分享知识和乐于接受反馈的团队内实现成长. 能够高效地管理时间，包括能够同时处理多个任务、保持条理清楚和分清工作主次. 能够在与顾客交谈时利用多个工具调查和获取技术信息. 具备以下方面的知识：iOS、智能手机、平板电脑、PC 或 Mac 相关技能. 善于掌握技术故障诊断技能，并热衷于学习和迎接新的挑战. - 能够按期参加为期大概 5 周的必要培训，可能包含周末. - 能够在上午 9:00 至晚上 9:30（包括周末和节假日）之间灵活工作，并可以根据业务需求灵活地延长或缩短工作时间. - 成功完成职前评估和背景调查. - 成功完成初期培训. - 能够一边与客户交谈一边打字，并且打字速度不低于每分钟 40 个字....

Demonstrated technical skills, including experience and thorough understanding in introducing products into mass production. Experience in product design a plus. Highly motivated and able to drive issues across cultures. Excellent...