דרושים Sr Specialist Gbs Acct & Sales Ops ב-Adidas ב-Saudi Arabia, Riyadh

Purpose & Overall Relevance for the Organisation:

Key Responsibilities

Project Management

• Coordination of assigned project work/global initiatives to ensure the delivery of project plans on time and within agreed objectives. Project examples: NPS, CRM, Thinktime, House of Retail, Incentive programs, GROW
• Test these pilot projects when required
• Training of users
• Enhancement/optimization of initiatives and processes

Store Operations General Support

• BPMs submissions support for the South Africa
• Store opening/closure/renovation process coordination
• Process optimisation via GSOM/DTC audit
• SSM maintenance
• Act as a single point of contact for retail initiatives and best practices for market and work closely with the trading and implementation for each excellence project
• Supporting expansion into new markets for roll out of retail standards and trainings for Thinktime, GSOM, etc
• Single point of contact for roll out of retail standards and trainings for Thinktime, GSOM, GROW in the market
• Train retail staff in the operation of tools and methods such as GSOM, GROW, Thinktime and other Global and market initiatives as directed by Global COE and Hub Retail Operations
• NPS & CRM: coordination and implementation of the key actions for the retail touchpoints.
• PR requisitions for Retail & Store development, including allocations and liaising with Finance & completing all GRV’s on Ariba
• Event arrangements including sample sale & DTC events where needed
• POPI compliance officer for Retail
• Uniform size curve compilation orders & call off
• Shopping bag orders & call offs

Lease administration

• Compiling turnover reports for Landlords monthly and yearly.
• Assistance with lease reviews, including bank guarantees, FICA documents and DocuSign
• Liaison between, Legal, DTC Lead & Landlords
• Record keeping of all lease agreements & addendums.
• Actioning renewal & closure notices for stores.

SLT Support

• Assistance with travel requests & expense claims
• Meeting & diary management
• ADHOC presentation requirements
• Monthly & Quarterly update decks for SLT & DTC

KPIs

• Net Sales/DCC market
• Retail Excellence: roll out and implementation of agreed projects with alignment of EM
• NPS & CRM score improvement

Key Relationships:

• Local:
• Retail back office team
• Retail field team
• Marketing Activation
• Finance and Profit Protection & internal control
• HR
• Legal
• Finance
• Hub: DTC Excellence Team

Knowledge, Skills and Abilities

• Advanced user of MS Office suite of products
• Fluent in English
• Excellent Coordination and communication skills
• High level of attention to details
• High level of Retail knowledge and experience

Requisite Education and Experience / Minimum Qualifications:

• Relevant Qualification
• 3 years of relevant functional experience, ideally with direct Retail experience and exposure to project management/coordination
• Understanding of Retail, Finance, Control
• Industry experience in Sports/Fashion/FMCG

Purpose & Overall Relevance for the Organization:

• Collaborate with theinternalteams and the 3rd party vendorto ensure seamless end-to-end execution of payroll administration
• Collaborate with theinternalteams and the 3rd party vendorto ensure seamless end-to-end execution of benefits administration
• Handle employee inquiries
• Finance reporting
• Vendor management and vendor payment
• Collaborate withinternal teams or thegovernment authorities, agencies, other external parties to provide necessary data and information support (e.g., internal/external audits).
• Manage other country-specific processes
• Handle other ad-hoc requests as per business needs

Key responsibilities:

• Collaborate withtheinternalteams and the 3rd party vendoron daily operations, completing all administrative tasks for defined services and meeting SLA requirements.
• Ensure compliance with legal requirements and internal policies in all operations.
• Maintain and update process-related documents regularly and properly.
• Foster proactive relationships with business partners and other stakeholders.
• Identify process risks, implement preventive actions, and keep the team manager informed in a timely manner.
• Support the end-to-end process in resolving complex questions during daily operations.
• Liaise among local HR, GBSinternal teams, and employees to ensure smooth communication and prompt resolution of requests.
• Assist in the implementation of global and local H2R programs.
• Support internal and external audits involving payroll.
• Drive process improvements to enhance employee and stakeholders’ satisfaction and achieve higher efficiency.
• Handle ad hoc queries efficiently.

Key Relationships:

• GBS H2Rinternal teams
• Local HR team
• TA, Rewards, IT, Workplace, Finance, Controlling, Legal, Auditors, Government Authorities.
• External service providers and partners

Knowledge, Skills and Abilities:

• Excellent knowledge of MS-Office applications, especially Excel/PowerPoint;
• Experience with HR core system, ideally SAP-HR, SuccessFactors-HR and ticketing solutions
• Subject matter expertise inpayroll & benefitsadministration processes
• Strong service mindset, people focused and self-motivated
• Mindset in process improvement and continuous efficiency;
• Attention to details and good problem-solving skills;
• Good team player withgoodcommunication and interpersonal skills
• Familiarity with the relevant industry is an advantage;

Requisite Education and Experience:

• -2years of payroll or C&B work experience in a similar function for a multi-national company.
• Undergraduate degree or equivalent professional experience.
• In-depth knowledge of country-specific HR business needs, company policies, local regulations, and HR regulations
• Good command of both spoken and written English

Role & Responsibilities:
Campaign Planning & Activation
• Lead Window, ISC, and Retail Marketing activations for Originals In-line, Statement, Kids, and Members Day campaigns
• Manage sell-in room ISC setups for Originals and Kids categories
• Ensure aligned-door list accuracy for campaign rollouts
• Coordinate with external agencies to develop ISC/display materials aligned with brand standards
• Provide accurate rolling MaEx (MWB) forecasts and ensure compliance with guidelines
• Analyse marketing data, track campaign performance, measure ROI, and identify improvement opportunities

Channel & Store Support
• Drive DTC store openings and activations, ensuring campaign strategy alignment, cross-functional collaboration, brand consistency, and consumer engagement
• Support Mono-brand and WHS channels with campaign branding (e.g., VP zones, commercial-driven sales promotions)

Market & Trend Insights
• Stay updated on retail marketing trends and best practices to strengthen campaign strategies

KEY RELATIONSHIPS
• Global: Originals BU Retail Marketing, Halo Activation
• Local: VM, BC, BU, DA, CTC CP, PMA, CM, MOPS, DTC & WHS Mono Channels, Membership, Procurement
• External partners (agencies, vendors)

• Traffic, conversion, sales, and comp sales
• Retail activation customer engagement (e.g., engagement metrics)
• Compliance with MaEx/MWB guidelines
• Accuracy of annual/monthly MaEx rolling forecasts (RFC)

• Education: Bachelor’s degree in Fashion, Marketing, Art & Design, or a related field
• Work experience: 2 years of experience in retail marketing, with a proven track record of success
• Language skills: Proficiency in English and Korean (both written and spoken)

Qualifications:
• Proven expertise in Retail Marketing activations (Window, ISC, VM, DTC/WHS/Mono)
• Effective in cross-functional & agency collaboration with brand consistency
• Excellent communication, presentation, and problem-solving skills
• Punctual, positive, and proactive attitude
• Quick learner, open to feedback and continuous improvement

A portfolio must be required for your interview.

Purpose & Overall Relevance for the Organization:

As part of Account & Sales Operations StreamTrade Terms is a key element within adidas wholesale business. This team ensures that all discount conditions are maintained accurately in SAP and communicates data and process requirements when required.

Key Responsibilities:

• Ensure accurate maintenance and updates of trade terms information in SAP;
• Maintain information to On-Invoice and Off-invoice discounts;
• Ensure accurate discounts on the orderbook;
• Contribute to the resolution of queries related to missing or inaccurate discounts;
• Continuously offer ideas and solutions on how to improve daily processes, tasks and procedures for increased efficiency or better service for all stakeholders;
• Assist in systems or process initiatives relating to discount conditions, flow of information, or various ad hoc analyses that arise;
• Assist in setting up new communication tools and process documentation;
• Manage the relationships within accounts operations and sales teams as well as other stakeholders in the business;
• Identify the improvement opportunities and support their implementation;
• Support ongoing projects for the implementation of technology solutions;
• Act as the first point of contact for the process related issues and escalations;
• Acting as the backup for the Team Leader.

Key Relationships:

• Claims & Invoice Management;
• Credit and Collections;
• Sales Development;
• FP&A
• MOPS;
• Account & Operations;

Knowledge, Skills and Abilities:

• Strong Finance Acumen;
• Solid experience with SAP;
• Solid experience with Excel;
• Experience with Salesforce (ASSIST);
• Experience in a Shared Service environment or similar;
• Ability to read, write and communicate in English in a business setting;
• Ability to pay close attention to detail and a high degree of customer orientation;
• Solid interpersonal skills combined with a high degree of customer orientation; can navigate easily within complex organizations, connect with a variety of functions, audiences, management styles, or cultures;
• Strong problem-solving and analytical skills;
• Highly results-driven and self-motivated team player with compassion, integrity, trust, and perseverance;
• Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obvious;
• High level of empathy and emotional intelligence;
• Availability to travel for periods of 3 to 4 weeks.

Requisite Education and Experience / Minimum Qualifications:

• Degree in Accounting, Business Management, Finance, Economics, or related areas;
• High level of customer orientation and communication skills;

• 5 plusyears of relevant work experience in the accounting/business area;
• Broad and deep theoretical understanding of job function.

EM SENIOR SPECIALIST RETAIL DESIGN – P1

Store Development

Direct Reporting LineManager Store Development EM

Dotted reporting line

Emerging Markets

Key Responsibilities:

• Ensures that the design solutions developed comply with the construction market standards and regulations, safety requirements and internal design standards of Adidas Retail concepts.
• Provides support in preparation of design drawings in accordance with the approved schedule of drawings.
• Prepares Terms of Reference for related organizations.
• Performs visits to measurements of premises, architectural supervision, acceptance of construction and assembly works.
• Develops design drawings in accordance with local government regulations wherever required.
• Sales area zoning (product by product), capacity calculations preparation.
• Layout of non-standardized marketing zones / elements
• Consistency of layout and façade across all markets.
• Branding & key elements placement in line with adidas standards.
• Preparation of different zoning plans, elevations & façade for internal market discussions.
• Lighting arrangement plan (issue of tender assignment to supplier, checkout of the received project)
• Provides high-quality and timely completion of the specifications for ordering retail equipment and furniture in accordance with the concept of the store / type of projected object
• Support the team in preparing drawings during the time limited projects.
• Work closely with Omni channel team on the bubble plan & merchandise zoning plans.
• Work closely with team manager on the digital consumer journey & other key experience layouts.
• Track the assigned projects timelines closely in line with adidas standards.
• Present weekly updates to the team with progress & work trackers.

• Completes necessary training to develop knowledge and skills
• Keeps informed of changes in project documents and specifications through email and comments on the project schedule.
• Keep updated with current trends of retail & best practices from different marketplaces.

Key Relationships:

• HUB: Hub Store Development & Omni channel
• Market: Store Development, Omni channel.
• Hub Procurement

Requisite Education and Experience / Minimum Qualifications:

• Bachelor’s degree in architecture
• 6 - 8 years of professional work experience
• Previous industry experience including Retail sporting goods, fashion, FMCG
• Cross-functional experience ideally with Business development, IT/ Retail operations & Supply chain.

Purpose & Overall Relevance for the Organization:Responsibilities:

• Independently providing Account operations support to all assigned customers in specific market.
• Support communication with customers via all relevant communication channels (e-mail, tickets, phone) and providing information such as related to orders and articles and compiling various order-related analyses at the request of customers or Sales.
• Working in close cooperation with internal and external departments (e.g. Sales, AS&O Team, Finance, Order Fulfilment) when dealing with the following topics:
  • Backlogs, scheduled deliveries, cancellations, launches, pre-pack promotions, procurement, etc.
  • Returns and complaints.
  • Monitoring credit-blocked orders and coordinating credit limit increases (credit requests) with Finance and Sales.
  • Coordinating new customer set-ups and changes to customer master data, customer number closures, order blocks as well as changes to and withdrawal from associations, in cooperation with Finance, IT and Customer Master Management.
  • Setting and/or authorizing order and invoice value date in accordance with the applicable value date and signature regulations.
• Perform order book management by recording and managing all types of orders; managing deliveries to ensure timely and complete delivery, including order prioritization in compliance with the strategic guidelines for sales control;
• monitoring electronic receipts for errors and correcting these errors using the tools provided.
• Work in close collaboration with dedicated customer portfolio, performing calls, analysis and sharing information with sales.
• Coordinating special handling for new requests and support in the processing of returns and complaints.
• Extensively tracking carrier deliveries and parcel deliveries and initiating escalation in the event of delays and irregularities.
• Requesting return and/or intermediate transport from the logistics partners.
• Finding solutions for problems in cooperation with interfaces (warehouse, forwarding companies, product management, procurement, returns department) to prevent complaints.
• Independently processing and providing final clarification of outstanding charges and invoice reductions on the part of the customer.
• Processing damage reports and notifying the Insurance department of transportation damage and losses.
• Recording all processes in the CRM system and logging this information in the statistics for the purposes of status monitoring and KPI analysis.
• Preparing the necessary documents in compliance with the applicable signature regulations for recording credits and debits.
• Working in close cooperation with the Sales team and supporting them in customer service by providing specific expertise in the processes involved.
• Performing special tasks, e.g. SMU business, special conditions, trade agreements, customer-specific management of deliveries for campaigns, promotional goods, launch articles, etc.
• Standing in for and supporting colleagues working in other groups within Accounts & Sales Operations.
• Support direct management with analysis and improvements. Such as Problem-Solving preparation, controls review and implementation.
• Support direct management in case of vacation, business trip, or absent.

Key Relationships:Knowledge, Skills, and Abilities:

• A strong Customer Service focus and excellent communication skills.
• Advanced working knowledge of MS Office, SAP/CRM and Business Objects.
• Advanced English and German knowledge (written and spoken).
• Understanding of costs and of sales generation.
• Process-oriented mindset and in-depth understanding of complex correlations.
• Proactive, Autonomous, and independent working style.
• A high level of problem-solving ability.
• Ability to contribute to a team environment where performance is measured.
• Experience in working under pressure to meet deadlines and conflicting priorities.

Requisite Education and Experience/Minimum Qualifications:

• Successful completion of mandatory education level or vocational studies.
• Bachelor's degree is a plus. University degree in Commerce/Business Administration/Finance/ Controlling or similar.
• 3+ years’ experience in providing customer support in the field of customer service, sales or logistics.
• 5+ years’ experience in providing customer support in the field of customer service, sales or logistics
• Excellent written and verbal communication skills in German

At adidas we have been challenging the status quo for70 yearsand we’re not done yet.

eady to apply?Here’s what you need to know:

• Availability must be flexible and include evenings and weekends.
• Must possess and consistently exhibit the competencies relative to the position.
• Skilled in operating personal computers, POS systems, and various software packages including MS office.
• Ability to learn and adapt quickly in a fast-paced environment.
• Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.
• Ability to operate independently and with discretion and work effectively under pressure.
• Demonstrates an inspirational attitude that contributes to a positive team environment.
• Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.
• Well-developed ability to speak, read, comprehend, and write English
• Ability to maintain reliable and consistent attendance and punctuality.
• While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.
• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
• Must be 18 years or older.
• High school diploma or general education degree (GED)
• Minimum 12 months experience working in a retail environment.
• Advanced selling experience and comprehensive product, retail and industry understanding.

A generous Benefits Package which includes:

• Diversity, Equity, and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best. We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce that reflects our consumers and communities.
• adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas’ 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 12 weeks of paid parental leave.
• Employees are eligible to earn monthly and quarterly incentives. Employees accrue prorated flexible time off in the amount .3512 hours per day that increases with years of service, seven paid holidays throughout the calendar year and Service Time Off during milestone years.
• The anticipated low and high end of the base pay range for this position is [$18.55-$24.12]. Actual salary will be based on various factors, such as a candidate’s experience, qualifications, skills and competencies, and proficiency for the role.
• Though our teammates hail from all corners of the world, our working language is English.