דרושים Boh Specialist ב-Adidas ב-Saudi Arabia, Riyadh

Purpose & Overall Relevance for the Organisation:

Key Responsibilities

Project Management

• Coordination of assigned project work/global initiatives to ensure the delivery of project plans on time and within agreed objectives. Project examples: NPS, CRM, Thinktime, House of Retail, Incentive programs, GROW
• Test these pilot projects when required
• Training of users
• Enhancement/optimization of initiatives and processes

Store Operations General Support

• BPMs submissions support for the South Africa
• Store opening/closure/renovation process coordination
• Process optimisation via GSOM/DTC audit
• SSM maintenance
• Act as a single point of contact for retail initiatives and best practices for market and work closely with the trading and implementation for each excellence project
• Supporting expansion into new markets for roll out of retail standards and trainings for Thinktime, GSOM, etc
• Single point of contact for roll out of retail standards and trainings for Thinktime, GSOM, GROW in the market
• Train retail staff in the operation of tools and methods such as GSOM, GROW, Thinktime and other Global and market initiatives as directed by Global COE and Hub Retail Operations
• NPS & CRM: coordination and implementation of the key actions for the retail touchpoints.
• PR requisitions for Retail & Store development, including allocations and liaising with Finance & completing all GRV’s on Ariba
• Event arrangements including sample sale & DTC events where needed
• POPI compliance officer for Retail
• Uniform size curve compilation orders & call off
• Shopping bag orders & call offs

Lease administration

• Compiling turnover reports for Landlords monthly and yearly.
• Assistance with lease reviews, including bank guarantees, FICA documents and DocuSign
• Liaison between, Legal, DTC Lead & Landlords
• Record keeping of all lease agreements & addendums.
• Actioning renewal & closure notices for stores.

SLT Support

• Assistance with travel requests & expense claims
• Meeting & diary management
• ADHOC presentation requirements
• Monthly & Quarterly update decks for SLT & DTC

KPIs

• Net Sales/DCC market
• Retail Excellence: roll out and implementation of agreed projects with alignment of EM
• NPS & CRM score improvement

Key Relationships:

• Local:
• Retail back office team
• Retail field team
• Marketing Activation
• Finance and Profit Protection & internal control
• HR
• Legal
• Finance
• Hub: DTC Excellence Team

Knowledge, Skills and Abilities

• Advanced user of MS Office suite of products
• Fluent in English
• Excellent Coordination and communication skills
• High level of attention to details
• High level of Retail knowledge and experience

Requisite Education and Experience / Minimum Qualifications:

• Relevant Qualification
• 3 years of relevant functional experience, ideally with direct Retail experience and exposure to project management/coordination
• Understanding of Retail, Finance, Control
• Industry experience in Sports/Fashion/FMCG

Role & Responsibilities:
Campaign Planning & Activation
• Lead Window, ISC, and Retail Marketing activations for Originals In-line, Statement, Kids, and Members Day campaigns
• Manage sell-in room ISC setups for Originals and Kids categories
• Ensure aligned-door list accuracy for campaign rollouts
• Coordinate with external agencies to develop ISC/display materials aligned with brand standards
• Provide accurate rolling MaEx (MWB) forecasts and ensure compliance with guidelines
• Analyse marketing data, track campaign performance, measure ROI, and identify improvement opportunities

Channel & Store Support
• Drive DTC store openings and activations, ensuring campaign strategy alignment, cross-functional collaboration, brand consistency, and consumer engagement
• Support Mono-brand and WHS channels with campaign branding (e.g., VP zones, commercial-driven sales promotions)

Market & Trend Insights
• Stay updated on retail marketing trends and best practices to strengthen campaign strategies

KEY RELATIONSHIPS
• Global: Originals BU Retail Marketing, Halo Activation
• Local: VM, BC, BU, DA, CTC CP, PMA, CM, MOPS, DTC & WHS Mono Channels, Membership, Procurement
• External partners (agencies, vendors)

• Traffic, conversion, sales, and comp sales
• Retail activation customer engagement (e.g., engagement metrics)
• Compliance with MaEx/MWB guidelines
• Accuracy of annual/monthly MaEx rolling forecasts (RFC)

• Education: Bachelor’s degree in Fashion, Marketing, Art & Design, or a related field
• Work experience: 2 years of experience in retail marketing, with a proven track record of success
• Language skills: Proficiency in English and Korean (both written and spoken)

Qualifications:
• Proven expertise in Retail Marketing activations (Window, ISC, VM, DTC/WHS/Mono)
• Effective in cross-functional & agency collaboration with brand consistency
• Excellent communication, presentation, and problem-solving skills
• Punctual, positive, and proactive attitude
• Quick learner, open to feedback and continuous improvement

A portfolio must be required for your interview.

Purpose & Overall Relevance for the Organization:

As part of Account & Sales Operations StreamTrade Terms is a key element within adidas wholesale business. This team ensures that all discount conditions are maintained accurately in SAP and communicates data and process requirements when required.

Key Responsibilities:

• Ensure accurate maintenance and updates of trade terms information in SAP;
• Maintain information to On-Invoice and Off-invoice discounts;
• Ensure accurate discounts on the orderbook;
• Contribute to the resolution of queries related to missing or inaccurate discounts;
• Continuously offer ideas and solutions on how to improve daily processes, tasks and procedures for increased efficiency or better service for all stakeholders;
• Assist in systems or process initiatives relating to discount conditions, flow of information, or various ad hoc analyses that arise;
• Assist in setting up new communication tools and process documentation;
• Manage the relationships within accounts operations and sales teams as well as other stakeholders in the business;
• Identify the improvement opportunities and support their implementation;
• Support ongoing projects for the implementation of technology solutions;
• Act as the first point of contact for the process related issues and escalations;
• Acting as the backup for the Team Leader.

Key Relationships:

• Claims & Invoice Management;
• Credit and Collections;
• Sales Development;
• FP&A
• MOPS;
• Account & Operations;

Knowledge, Skills and Abilities:

• Strong Finance Acumen;
• Solid experience with SAP;
• Solid experience with Excel;
• Experience with Salesforce (ASSIST);
• Experience in a Shared Service environment or similar;
• Ability to read, write and communicate in English in a business setting;
• Ability to pay close attention to detail and a high degree of customer orientation;
• Solid interpersonal skills combined with a high degree of customer orientation; can navigate easily within complex organizations, connect with a variety of functions, audiences, management styles, or cultures;
• Strong problem-solving and analytical skills;
• Highly results-driven and self-motivated team player with compassion, integrity, trust, and perseverance;
• Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obvious;
• High level of empathy and emotional intelligence;
• Availability to travel for periods of 3 to 4 weeks.

Requisite Education and Experience / Minimum Qualifications:

• Degree in Accounting, Business Management, Finance, Economics, or related areas;
• High level of customer orientation and communication skills;

• 5 plusyears of relevant work experience in the accounting/business area;
• Broad and deep theoretical understanding of job function.

EM SENIOR SPECIALIST RETAIL DESIGN – P1

Store Development

Direct Reporting LineManager Store Development EM

Dotted reporting line

Emerging Markets

Key Responsibilities:

• Ensures that the design solutions developed comply with the construction market standards and regulations, safety requirements and internal design standards of Adidas Retail concepts.
• Provides support in preparation of design drawings in accordance with the approved schedule of drawings.
• Prepares Terms of Reference for related organizations.
• Performs visits to measurements of premises, architectural supervision, acceptance of construction and assembly works.
• Develops design drawings in accordance with local government regulations wherever required.
• Sales area zoning (product by product), capacity calculations preparation.
• Layout of non-standardized marketing zones / elements
• Consistency of layout and façade across all markets.
• Branding & key elements placement in line with adidas standards.
• Preparation of different zoning plans, elevations & façade for internal market discussions.
• Lighting arrangement plan (issue of tender assignment to supplier, checkout of the received project)
• Provides high-quality and timely completion of the specifications for ordering retail equipment and furniture in accordance with the concept of the store / type of projected object
• Support the team in preparing drawings during the time limited projects.
• Work closely with Omni channel team on the bubble plan & merchandise zoning plans.
• Work closely with team manager on the digital consumer journey & other key experience layouts.
• Track the assigned projects timelines closely in line with adidas standards.
• Present weekly updates to the team with progress & work trackers.

• Completes necessary training to develop knowledge and skills
• Keeps informed of changes in project documents and specifications through email and comments on the project schedule.
• Keep updated with current trends of retail & best practices from different marketplaces.

Key Relationships:

• HUB: Hub Store Development & Omni channel
• Market: Store Development, Omni channel.
• Hub Procurement

Requisite Education and Experience / Minimum Qualifications:

• Bachelor’s degree in architecture
• 6 - 8 years of professional work experience
• Previous industry experience including Retail sporting goods, fashion, FMCG
• Cross-functional experience ideally with Business development, IT/ Retail operations & Supply chain.

Purpose & Overall Relevance for the Organization:Responsibilities:

• Independently providing Account operations support to all assigned customers in specific market.
• Support communication with customers via all relevant communication channels (e-mail, tickets, phone) and providing information such as related to orders and articles and compiling various order-related analyses at the request of customers or Sales.
• Working in close cooperation with internal and external departments (e.g. Sales, AS&O Team, Finance, Order Fulfilment) when dealing with the following topics:
  • Backlogs, scheduled deliveries, cancellations, launches, pre-pack promotions, procurement, etc.
  • Returns and complaints.
  • Monitoring credit-blocked orders and coordinating credit limit increases (credit requests) with Finance and Sales.
  • Coordinating new customer set-ups and changes to customer master data, customer number closures, order blocks as well as changes to and withdrawal from associations, in cooperation with Finance, IT and Customer Master Management.
  • Setting and/or authorizing order and invoice value date in accordance with the applicable value date and signature regulations.
• Perform order book management by recording and managing all types of orders; managing deliveries to ensure timely and complete delivery, including order prioritization in compliance with the strategic guidelines for sales control;
• monitoring electronic receipts for errors and correcting these errors using the tools provided.
• Work in close collaboration with dedicated customer portfolio, performing calls, analysis and sharing information with sales.
• Coordinating special handling for new requests and support in the processing of returns and complaints.
• Extensively tracking carrier deliveries and parcel deliveries and initiating escalation in the event of delays and irregularities.
• Requesting return and/or intermediate transport from the logistics partners.
• Finding solutions for problems in cooperation with interfaces (warehouse, forwarding companies, product management, procurement, returns department) to prevent complaints.
• Independently processing and providing final clarification of outstanding charges and invoice reductions on the part of the customer.
• Processing damage reports and notifying the Insurance department of transportation damage and losses.
• Recording all processes in the CRM system and logging this information in the statistics for the purposes of status monitoring and KPI analysis.
• Preparing the necessary documents in compliance with the applicable signature regulations for recording credits and debits.
• Working in close cooperation with the Sales team and supporting them in customer service by providing specific expertise in the processes involved.
• Performing special tasks, e.g. SMU business, special conditions, trade agreements, customer-specific management of deliveries for campaigns, promotional goods, launch articles, etc.
• Standing in for and supporting colleagues working in other groups within Accounts & Sales Operations.
• Support direct management with analysis and improvements. Such as Problem-Solving preparation, controls review and implementation.
• Support direct management in case of vacation, business trip, or absent.

Key Relationships:Knowledge, Skills, and Abilities:

• A strong Customer Service focus and excellent communication skills.
• Advanced working knowledge of MS Office, SAP/CRM and Business Objects.
• Advanced English and German knowledge (written and spoken).
• Understanding of costs and of sales generation.
• Process-oriented mindset and in-depth understanding of complex correlations.
• Proactive, Autonomous, and independent working style.
• A high level of problem-solving ability.
• Ability to contribute to a team environment where performance is measured.
• Experience in working under pressure to meet deadlines and conflicting priorities.

Requisite Education and Experience/Minimum Qualifications:

• Successful completion of mandatory education level or vocational studies.
• Bachelor's degree is a plus. University degree in Commerce/Business Administration/Finance/ Controlling or similar.
• 3+ years’ experience in providing customer support in the field of customer service, sales or logistics.
• 5+ years’ experience in providing customer support in the field of customer service, sales or logistics
• Excellent written and verbal communication skills in German

Responsibilities:

• Lead collaboration efforts with Account and Sales Operations, Customer Fulfillment and other SCM functions to understand priorities and addressing issues, risks & opportunities
• Drive process standardization solutions across teams
• Enable customer deliveries against commercial requirements according to business principles and priorities
• Explore innovations, new practices, and process improvements within the functional area, seeking to enhance process effectiveness and efficiency
• Identify opportunities across teams to streamline processes and efficiently work towards delivering shared goals through centralized process governance and standardization
• Execute allocation, delivery note creation and backorder/season cleanse jobs against defined rules, schedule and monitor results
• Develop appropriate reporting to provide insight and support effective decisions, as well as measure KPIs and drivers, taking corrective action where necessary to improve process effectiveness
• Monitor and maintain excellent process execution to secure integrity of input to key SCM processes, ensuring adherence to centralized process standards
• Ensure key system/network jobs (aRun/aRun Preview/DN Creation/Cleanse) run as scheduled
• Coordinate monthly/quarterly management reporting and provide proposals of reporting automation to improve speed, quality and insights
• Execute mass sales order updates such as rejections for dropped articles or plant changes for migrations
• Provide reporting transparency and analytics regarding orderbook performance, both actual/historical as well as projected performance to support decision making
• Review orderbook correctness ensuring data integrity for SCM systems/processes through sales order maintenance
• Ensure alignment and harmonization of Order Fulfillment processes across countries, clusters, and Distribution Centers
• Proactively initiate and participate in order book management solutions, evaluating existing operational processes to adapt to changes or support the development of new processes
• Scrutinize SOPs and system infrastructure with the goal of making continuous business improvements in line with company strategy, focusing on centralizing and standardizing process
• Initiate, lead, and manage projects aimed at turning ideas into actions, with a focus on improving process effectiveness and efficiency
• Act as key tester for system upgrades and regression testing, including key user responsibilities for SAP/ Power BI testing and system functionalities

Key Relationships:

• Account & Sales Operations, Sales and Finance
• Other Supply Chain Management functions (Product Supply, Inbound Planning, Customer Fulfillment, Local Customer Fulfillment, DC Ops etc.)
• IT
• Distribution Centers
• Demand Planning

Knowledge, Skills and Abilities:

• Strong service-oriented mindset and a focus on meeting consumer/customer needs in the supply chain context
• Team player
• Proficiency in analytical thinking and problem-solving to address complex challenges in supply chain operations
• Understanding of cost considerations and their impact on sales generation within the supply chain process
• Autonomous and independent working style
• Ability to contribute to a team environment where performance is measured
• Experience in working under pressure to meet deadlines and conflicting priorities
• Comfort with learning and utilizing internal systems and software applications specific to supply chain management
• Advanced working knowledge of MS Office (Excel, PowerPoint)
• Advanced level of familiarity with SAP-AFS (SD module)
• Fluency in English; proficiency in an additional language is advantageous in a global supply chain environment

Requisite Education and Experience/Minimum Qualifications:

• Successful completion of mandatory education level or vocational studies. Bachelor's degree is a plus
• 3+ years of experience in providing supply chain management support in the field of operations, fulfillment or logistics, preferably in the Accessories, Apparel or Footwear industries