Are you looking to begin an exciting career in the high tech industry as a technical support specialist? With Expoint, our job-search platform made solely for the tech industry, you can easily pursue opportunities and find the perfect match for you. Search for available technical support specialist jobs now on Expoint.
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1,707 jobs found
01.06.2023
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Philips Technical Support Specialist Vue United States
Responds to customer product inquiries via telephone or in written internet-based email or chat sessions. Interpersonal skills and Clinical product knowledge and expertise are critical to responding to daily customer-centric...
Respond to user-reported issues in adherence to established Service Level Agreements. Triage customer reported issues and respond to them via ticketing system, phone or remote sessions. Perform advanced troubleshooting at...
Analyzing and resolving IT issues. Collaborating with industry leading IT professionals on various projects. Ensuring that up-to-date job control language (JCL) is maintained and documented. Contributing to report distribution as...
Become the dedicated focal technical support contact and handle high priority incidents for a limited number of Advanced Services customers, on specific Juniper Networks Switching and Routing products (MX-Series, PTX-Series,...
Provide telephone and email support to FortiSIEM customers (with an emphasis on troubleshooting). Collect and analyze customer configuration, deployment information, network topology, and network traffic. Reproduce customer environments on in-house...
Support aspects of the office IT infrastructure, including design, implementation, and end-user interaction. Monitor and respond quickly and effectively to requests received through the IT ticketing system. Provide support for...
Responds to customer product inquiries via telephone or in written internet-based email or chat sessions. Interpersonal skills and Clinical product knowledge and expertise are critical to responding to daily customer-centric...
Are you a tech enthusiast looking to make a real impact? Are you looking for a role that allows you to be part of the latest developments in the tech industry? Then look no further than a technical support specialist role at Expoint!
As a technical support specialist at Expoint, you’ll be responsible for providing technical support for our customers, responding to customer inquiries, and troubleshooting any issues related to our products and services. This is a technical-heavy role that requires a keen eye for detail and a systems-thinking approach to problem solving.
Flexibility and an eagerness to learn are a must! As technology advances rapidly, you must stay up to date on the latest trends and developments within the tech industry. This means being open to learning about new tools, software, and technologies, and being able to flawlessly implement them in a customer service role.
Since Expoint is a tech-focused company, we seek out persons with experience in related fields, such as IT, software engineering, and other technical disciplines. Excellent customer service skills are also desirable. Our ideal candidate will be a highly organized individual with a positive attitude and an ability to work independently and make wise decisions.
Technical support specialist roles at Expoint are exciting, with lots of opportunities to hone your skills and build on your experience. If you have a passion for technology and are serious about delivering great customer experiences, this could be the role you’ve been waiting for!