Test Coordinator jobs in Canada

Requisition Id : 1640751

Your key responsibilities

• Maintain continuous interaction with clients, manage expectations and ensure outstanding client service. Team with tax professionals to provide comprehensive tax solutions.
• Representing the firm for assessments and tribunal appeals at the CIT/ITAT level.
• Experience in domestic and/or international tax and transfer pricing.
• Experience in litigation, tax compliance and advisory.
• Experience in corporate laws, SEBI/FEMA regulation etc.
• Research complex tax theory and positions, and apply them to specific client needs.
• Provide comprehensive knowledge and reviews of tax case laws and develop opinion papers.
• Determine all information required to ensure/complete accurate tax compliance products within the budget. Formulate a plan to gather/communicate information. Determine areas of exposure and adapt to challenges in the compliance process.
• Provide timely and high-quality services and work products that exceed client expectations

Skills and attributes for success

• Excellent managerial, organizational, analytical and verbal/written communication skills
• Ability to thrive in a fast-paced, professional services environment

To qualify for the role you must have

• An undergraduate degree, preferably with an emphasis in economics, finance or statistics;
• Minimum 1-3 years of experience
• A certified CA/CS/LLB with at 0 - 1 years of post-qualification experience in direct corporate tax

Ideally you’ll also have

• Comfortable interacting with senior executives (within the firm and at the client)
• Be highly flexible, adaptable, and creative.

What we look for

People with the ability to work in a collaborative way to provide services across multiple client departments while adhering to commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions.

Your key responsibilities

This list is not intended to be an exhaustive list of all duties, responsibilities or skills required. Although this role manages a variety of unique requests, some of the duties and responsibilities include:

• Maintaining various complex administrative data and accurately produce monthly, quarterly and ad-hoc reports and related analysis in a timely manner, leveraging technology to generate data-driven insights and support decision making.
• Managing files and records, ensuring confidentiality and discretion with sensitive information, and ensuring accurate data input and system audits for compliance.
• Preparing and updating documents and correspondence for presentations and broad distribution to relevant stakeholders.
• Gathering information and performing analysis, as requested and ensuring compliance with regulatory requirements and corporate standards.
• Efficiently directing requests to the appropriate teams to ensure a seamless, high-quality experience, while swiftly addressing unique scenarios with flexibility and effective problem-solving in a dynamic environment.
• Optimizing and operationalizing administrative processes with the aim of improving the efficiency and quality of services for both internal and external stakeholders.
• Documenting and building standard operating procedure manuals to support team growth and development.
• Effective handling ad hoc requests or projects both independently and as part of a collaborative team, with the ability to prioritize tasks while meeting deadlines with minimal supervision.
• Continuing Development: May be required to attend seminars and various skill development courses that are relevant to their area of specialty.
• Flexibility and willingness to take on additional tasks as job requirements change

Skills and attributes for success

• Excellent professional verbal/written communication and interpersonal skills, including the ability to interact and communicate effectively with a diverse range of internal and external stakeholders
• Actively demonstrates confidentiality, tact and discretion in preparing, disclosing and handling information of a confidential and/or sensitive nature.
• Highly adaptable to change with excellent organizational skills. Strong attention to detail and analytical abilities, ensuring a well-structured and efficient approach to tasks.
• Proven record in learning and effectively using many different, independent systems.
• Initiative in driving process improvements and innovation, with a strong adherence to organizational policies and procedures.
• Good understanding of adherence to processes, policies and procedures required for supporting an organization.

To qualify for the role you must have

• Bachelor's Degree
• Minimum of 3-5 years of related work experience in a high-paced, growth-focused environment.
• Proficient in MS Office products, including advanced Excel skills (lookups and pivot tables) and advanced Word skills (mail merge).
• Strong verbal and written communication skills.
• This position is fully on-site and requires the individual to work from the Toronto office.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Your key responsibilities

• Workload Management
  • Own and prioritize assigned engagements effectively.
  • Communicate engagement status and updates to team members.
  • Utilize online and case management tools for coordination.
  • Alert the Global Manager of potential escalations promptly.
• Operational Efficiency
  • Implement standardized processes and proactively manage client projects.
  • Articulate EY capabilities and client program objectives clearly.
  • Ensure adherence to case intake processes and address issues swiftly.
  • Maintain awareness of local contacts and escalation points.
• Team Collaboration
  • Prepare for and actively contribute to team and client meetings.
  • Inform the team of absences and assist with vacation coverage.
  • Build relationships with local contacts for effective communication.
• Communication
  • Keep Global and Senior Managers informed of client-related issues.
  • Manage client communications efficiently, adhering to SLAs.
  • Implement risk management procedures for email communications.
• Billing and Finance
  • Understand and execute billing procedures and timelines.
  • Review Invoice Request Forms and ensure compliance with Scope of Services.
  • Leverage Business Intelligence Reporting for analytical insights.

Skills and attributes for success

• Excellent organizational and time management abilities to prioritize tasks effectively.
• High attention to detail and administrative accuracy in managing client cases and documentation.
• Capability to manage multiple high-volume tasks in a fast-paced environment efficiently.
• Strong interpersonal skills to build effective relationships with team members, the wider EY network, and clients.
• Ability to present information clearly and concisely, both verbally and in writing.
• Demonstrated initiative in identifying issues and proposing creative solutions to enhance operational efficiency.
• Flexibility to adapt to changing priorities and client needs while maintaining a high level of service.
• Strong team player who actively contributes to team goals and supports colleagues.

We support end-to-end engagement lifecycle and project management activities that are essential to every engagement, region and competencies. We help in project coordination & management, financial analysis, engagement compliance & governance requirements across industries and countries.

• CSS consultants enhance service delivery by ensuring that deadlines are met, the project is efficiently managed, and there is proactive coordination /communication
• Provide appropriate support to engagement team by coordinating, supporting or performing tasks that lead to efficient and effective engagement management, from initiation to post-engagement feedback/debrief activities
• Assist engagements with engagement economics matters (e.g., hours/ budgets/ estimates to complete, fees, billings, Work in process-WIPs); collaborate with Financial Management Associate (FMA)
• Work with teams to book staff on MERA or Retain per the Resource allocation process
• Act as a central point of contact for the assigned engagement(s)
• Function as knowledge manager for the engagement team; manage databases and/or websites
• Play active role in multi-location engagement coordination and communication, including reporting/remediating unforeseen situations and plan variances
• Interface regularly with engagement personnel, develop strong working relationships and leverage information gained to anticipate client needs
• Be knowledgeable about the services the engagement provides and utilize that knowledge to make suggestions and/or recommendations
• Capture, distribute and share knowledge and information through agreed upon channels to key stakeholders
• Communicate relevant client information to account teams via regular cross-service line Newsletters
• Assist with ad-hoc project work at the request of the account teams (both external and internal client focused)
• Perform regular checks and review the work of Staff / Associate resources to ensure quality of delivery
• Support engagements requiring Korean bilingual support

• Task Specific
• Strong communication skills (verbal and written) in English
• Korean Language Competence Level 5 to 6
• Strong attention to detail even when dealing with routine tasks
• Ability to meet tight deadlines
• Ability to ensure that work is of a consistently high standard
• Ability to multi-task projects and assignments in order of priority
• Team player with willing and enthusiastic approach
• Excellent interpersonal skills, internally and externally
• Ability to plan ahead and anticipate potential problems before they arise
• Ability to do in-call or face-to-face translation

• Personal Attributes
• Professional, confident and outgoing
• Robust and resilient disposition
• Ability to function as part of a team
• Organized and self-disciplined
• Calm and capable of juggling conflicting demands on time and of prioritizing effectively
• High degree of accuracy
• Can thrive in an agile environment
• Confident to deal with senior level contacts, internally and externally
 Role is open either in Taguig or Cebu.

• A Graduate, preferably B.Com/BBA//MBA/Economics Graduates
• 3.5 to 5 years general business experience with an exposure to international work environment would be an advantage
• IT Skills - experience of using MS Office PC based system - Experience with MS Office 365 (Excel, Power Point, Word, Outlook, Power Apps etc.) and windows based PC
• Preferred to have TOPIK 2 Level 3-6 Level
• Preferred to have data collection and research background

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you.

Apply now.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.