Customer Support Specialist jobs in Australia
EY Senior Consultant - Financial Reporting Specialist Australia, New South Wales, Sydney
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Your key responsibilities
Working as part of our integrated team in owning and coordinating the provision of statutory reporting services to an allocated book of corporate clients on a day-to-day basis.
Oversight and supervision of the statutory reporting services we provide, including the co-ordination of client and auditor stakeholders.
Management and delivery of the full spectrum of corporate financial reporting services based on where our clients’ needs take us with full support from some of Australia’s best Financial Accounting and Advisory and Tax technicians.
Building networks and meaningful connections internally and externally to stay abreast of issues and build a pipeline of future opportunities.
Supervision of our team members and support for their career development.
Contributing to a positive team culture that promotes high performance, strong collaboration and teaming, and celebrates successes.
Skills and attributes for success
Detailed knowledge of, and experience with, Australian Accounting Standards gained through working in a professional services firm or in a comparable industry role.
Experience in working with remote teams, both within Australia and overseas.
Strong communication skills with a confidence to lead discussions with clients in relation to both technical matters and in the coordination of engagements.
Demonstrate a high level of accuracy with first-class prioritisation and organisational skills.
CA qualification or equivalent completed or in the process of completing.
Ideally, you’ll also have the skills and attributes below but don’t worry if you don’t tick all the boxes. We’re interested in your aptitude, attitude and willingness to learn.
Willingness and ability to work collaboratively in a dynamic team environment.
A proactive approach with the ability to work under pressure and adhere to reporting deadlines.
A flair for identifying risk and driving continuous improvements and automation.
What we offer you
At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .
Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences
Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
A comprehensive benefits package: From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally
Salary: We offer a competitive salary which is open to negotiation pending on skills and experience.
Acknowledgement of Country
Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.
© 2025 Ernst & Young Australia. A member firm of Ernst & Young Global Limited. All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation.
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Armis Team Lead Customer Success Australia
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As Team Lead, you’ll balancewith. You’ll manage your own portfolio of strategic accounts while guiding a talented CS team to deliver outstanding customer outcomes. From mentoring and coaching to solving complex technical challenges, you’ll be at the heart of driving adoption, satisfaction, and long-term success.
What You’ll Do:
- Lead & Mentor : Coach, develop, and inspire a high-performing CS team.
- Technical Expertise : Provide escalation support, solve complex issues, and guide best practices for deploying and configuring the Armis platform.
- Customer Impact : Manage your own book of business, building strong relationships, driving adoption, and aligning Armis capabilities to customer goals.
- Collaboration : Partner across Product, Engineering, Sales, and Support to represent customer needs and deliver value.
- Operational Excellence : Monitor team performance, streamline processes, and ensure smooth day-to-day execution.
- Strategic Insight : Report on customer health, risks, and opportunities to leadership—helping shape both team and company success.
- 6+ years in Customer Success, Solutions Engineering, or a similar technical post-sales role.
- 2+ years leading or mentoring technical teams.
- Strong background in networking, systems integration, or cybersecurity.
- Excellent communicator who can simplify complex technical concepts.
- Proven ability to drive adoption, solve problems, and manage stakeholders at all levels.
- Fluent in English (additional European languages a plus).
- Willingness to travel regionally (up to 25%).
- Must be fluent in English
Bonus Points For:
- Hands-on deployment or professional services experience.
- Industry certifications (CISSP, Security+, CEH).
- Knowledge of IoT, OT, or healthcare environments.
- Familiarity with Linux, SIEM, SOAR, or endpoint security.
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EY Manager - Financial Reporting Specialist Australia, New South Wales, Sydney
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Department: Climate Change and Sustainability Services
For Green Bond, Carbon, Environment and HSE
Responsibilities, Qualifications, Certifications - Internal
Your key responsibilities
- Work alongside with EY Partner in Climate Change & Sustainability Services (CCaSS) to pursue opportunities and build-up the client portfolio
- Execute on projects
- Lead and manage the team for effective and efficient execution
- Serve as a champion on certain CCaSS initiatives
To qualify for the role you must have/be
- Master or bachelor degree, major in environmental engineering/ energy/ finance/ economics/ literature etc.
- 3-5 years of related working experience
- Engaged in green assurance/verification/evaluation/rating; or
- Engaged in environmental information disclosure, sustainable development report/CSR report/ESG report; or
- Engaged in environmental & social impact assessment; or
- Engaged in carbon trading, carbon emission verification; or
- Engaged in ESG investment etc.
- Teamwork spirit, flexible to frequent business trip, good at communication, fluent in Cantonese, English and Mandarin.
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to EY service. In addition, the Total Rewards package includes social insurance and housing, additional commerce insurance, a minimum of 10 days of vacation and a range of programs and benefits designed to support your physical and social well-being. Plus, we offer:
Support, coaching and feedback from some of the most engaging colleagues around
Opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you
Apply now.
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EY Lead .Net Support Engineer - Team Leader Australia, Victoria, Melbourne
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As our
In addition to leading the team you will also be required to support web applications and some cloud infrastructure for clients across Australia. This role would suit someone who has had some developer experience and looking to further their career in the software development field as a senior .Net Developer.
This is a hybrid position based in Naarm – Melbourne.
Your key responsibilities
- Lead and mentor a small .NET Support team, fostering a collaborative and supportive environment.
- Resolve client requests in a timely manner based on agreed delivery dates
- Monitor client requests (Email, ITSM Tickets, Phone calls)
- Conduct investigations into incidents to ensure they are not repeated
- Support Service Delivery Manager’s to create monthly operational reports as required
- Escalate any operational issues needing attention to SDM’s, Senior Staff or the Lead - Application Management Services
- Prepare for client meetings, including review and knowledge of current and backlog tickets
- You will also be involved in incident management, be available for “on call duties” for up to 2 weeks per month.
- Maintain accurate and up-to-date technical documentation and processes of client platforms
- Assist in the preparation of new proposals or pitch decks for prospective clients
Skills and attributes for success
- Proficiency in .NET Framework / .NET Core, with a solid understanding of C# and the .NET ecosystem.
- Experience with ASP.NET MVC / Web API for building and maintaining web applications and APIs.
- Basic front-end skills in HTML, CSS, and JavaScript for CMS template customization.
- Ability to write and understand SQL queries, stored procedures, and database structures.
- Familiarity with CMS platforms such as Sitecore, Kentico, Sitefinity, or Umbraco.
- Experience with version control systems like Git and tools such as GitHub or Azure DevOps.
- Knowledge of ITIL principles or certification, along with a background in DevOps.
you
At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .
- Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences
- Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
- A comprehensive benefits package : From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally
- Salary: We offer a competitive salary which is open to negotiation pending on skills and experience.
Acknowledgement of Country
Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.
© 2025 Ernst & Young Australia. A member firm of Ernst & Young Global Limited. All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation.
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EY Manager Senior - Stamp Duty Specialist Australia, New South Wales, Sydney
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Manager or Senior Manager - Stamp Duty Specialist
As our Manager or Senior Manager you’ll be working directly with clients to shape and enhance business strategies to help them solve tomorrow's problems today.
Your key responsibilities
- Support clients in managing indirect tax risks, ensuring regulatory compliance, and identifying opportunities to enhance their overall tax position through assurance, due diligence, and technology-driven solutions.
- Collaborate across multiple projects to advise on key indirect tax issues, leveraging data analytics and emerging technologies to help clients achieve their business goals.
- Foster strong client relationships through successful project delivery, while mentoring junior team members and contributing to a positive and inclusive team culture.
Skills and attributes for success
- Demonstrated technical experience in indirect tax, including Stamp Duty, ideally gained within a law firm, Big 4, or mid-tier accounting firm environment.
- Familiarity with key ERP systems such as SAP, Oracle, and JDE is advantageous, though not essential.
- Skilled in leveraging tax digital technologies and data visualisation tools like Power BI, Tableau, RPA, and specialist GST software to enhance tax processes and insights.
What we offer you
At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .
- Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences
- Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
- A comprehensive benefits package : From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally
- Salary: We offer a competitive salary which is open to negotiation pending on skills and experience.
Acknowledgement of Country
Building a
Our preferred applicant willbe required
© 2025 Ernst & Young Australia.A member firm of Ernst & Young Global Limited.All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation
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Palo Alto Cortex Cloud Sales Specialist Australia, Victoria, Melbourne
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Key Responsibilities
- Join the fastest growing team where experience meets cutting-edge solutions
- Build and cultivate strong customer relationships, driving business growth within the region
- Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives
- Take full ownership of leading strategic sales campaigns, sales forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement
- Engage in deep technical discussions beyond standard sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customers
- Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions
- Partner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clients
- Travel domestically as needed to meet with customers and attend key business events
Your Experience
- 5+ years of field sales experience focusing on key customer accounts and delivering value to Enterprise or Major-level accounts in the cybersecurity industry
- Extensive platform selling experience in complex sales with multiple buying centers
- Experience selling SecOps SIEM, EDR or CNAPP (DevSecOps, CloudOps) solutions is highly preferred
- Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations
- Expertise in applying complex solution sales methodologies to drive results
- Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy
- Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams
- Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred
- Willingness to travel domestically as necessary to meet business needs
All your information will be kept confidential according to EEO guidelines.
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AlignTech Collection Specialist Australia, Victoria, Melbourne
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- Employment Type
- Full Time
- Workplace type
In this role, you’ll need …
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
These jobs might be a good fit
Share
Your key responsibilities
Working as part of our integrated team in owning and coordinating the provision of statutory reporting services to an allocated book of corporate clients on a day-to-day basis.
Oversight and supervision of the statutory reporting services we provide, including the co-ordination of client and auditor stakeholders.
Management and delivery of the full spectrum of corporate financial reporting services based on where our clients’ needs take us with full support from some of Australia’s best Financial Accounting and Advisory and Tax technicians.
Building networks and meaningful connections internally and externally to stay abreast of issues and build a pipeline of future opportunities.
Supervision of our team members and support for their career development.
Contributing to a positive team culture that promotes high performance, strong collaboration and teaming, and celebrates successes.
Skills and attributes for success
Detailed knowledge of, and experience with, Australian Accounting Standards gained through working in a professional services firm or in a comparable industry role.
Experience in working with remote teams, both within Australia and overseas.
Strong communication skills with a confidence to lead discussions with clients in relation to both technical matters and in the coordination of engagements.
Demonstrate a high level of accuracy with first-class prioritisation and organisational skills.
CA qualification or equivalent completed or in the process of completing.
Ideally, you’ll also have the skills and attributes below but don’t worry if you don’t tick all the boxes. We’re interested in your aptitude, attitude and willingness to learn.
Willingness and ability to work collaboratively in a dynamic team environment.
A proactive approach with the ability to work under pressure and adhere to reporting deadlines.
A flair for identifying risk and driving continuous improvements and automation.
What we offer you
At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .
Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences
Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
A comprehensive benefits package: From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally
Salary: We offer a competitive salary which is open to negotiation pending on skills and experience.
Acknowledgement of Country
Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.
© 2025 Ernst & Young Australia. A member firm of Ernst & Young Global Limited. All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation.
These jobs might be a good fit
