Practice Lead Quality Engineering jobs at Td Bank in Canada, Toronto

Qualifications

• Recent experience tackling complex challenges in distributed data systems using Java (Enterprise Edition), Oracle SQL, and Python

• Experience using Java/J2EE technologies to develop scalable enterprise-grade applications, libraries, and frameworks

• Designed and developed solution architecture to scale backend systems with Spring framework, Spring MVC, and RESTful APIs

• Hands-on experience with messaging systems like Kafka and RabbitMQ

• Experience with cloud-native development and deployment (AWS, Azure, or GCP)

• Utilized DevOps technologies for CI/CD including Ansible, Jenkins, JFrog, and Git

• Designed and implemented database development on Oracle Exadata

• Proven experience in leading and mentoring a team of engineers

• Strong understanding of software development, testing, deployment, and support using agile methodologies

• Expert-level proficiency in Java Enterprise Edition and related frameworks (e.g., Spring, Hibernate) and advanced SQL

• Excellent written and verbal communication skills

• Ability to write specifications and design documents

Desired Qualifications

• Experience with Finacle core banking platform and its integration patterns.

• Domain expertise in payment systems including Wire, ACH, RTP.

• Knowledge of ISO 20022 messaging standards.

• Exposure to event-driven architecture and distributed systems.

• Understanding of regulatory and compliance requirements in financial services.

• Experience with observability tools like Splunk, Prometheus, and Grafana.

• Knowledge of financial products data such as Equities, Fixed Income, and Derivatives.

• Agile/Scrum certification or experience working in agile environments.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Department Overview

This is a senior level role and specific deliverables and accountabilities include, but are not limited to:

• Guiding and leading various team members with initiatives the Endpoint Protect team is involved with either in a leading or supporting capacity
• Applying your experience and expertise to ensure all TD areas that interact with Endpoint Threat Protection and Automation technologies (eg: EDR, AV, FIM, SOAR, etc) are implemented correctly and have the necessary capabilities, processes and documentation to operate effectively.
• Contribute to project activities such as: understanding business needs to properly scope and estimate project efforts, identifying risks and recommending mitigation measures, communicating activity status, as well as escalating and communicating possible issues and working with other teams within and outside of security engineering to ensure project goals are being met and any projects you lead continue to make progress.
• Build relationships and support internal teams (eg: Cyber Security Operations, Red / Blue / Hunting Teams, Threat Intelligence) leveraging other Endpoint Threat Protection tools such as the threat intel, breach attack simulation and automation platforms for their team's deliverables
• Partner with Operations to automatically integrate with appropriate tools and processes efficiency improvements via automation (scripting or using software development techniques)
• Leading and participating in changes / updates to infrastructure that may occur outside business hours
• Monitor and control costs associated with your work, which may include contributions to negotiations of third-party contracts/agreements
• Collaborate with governance and control groups (e.g. regulatory and operational risk, compliance and audit) to provide your subject matter expertise and consult on risk and compliance issues related to Engineering technology and tools.
• Work with technology partners (e.g., Solution Designers and Architects) to research and analyze current state system capabilities and define technology solutions options and recommendations.
• Gain knowledge in own area, stay abreast of technology trends and developments, develop expertise in TD services, applications, infrastructure, analytical tools and techniques, business domains and their products and services.
• Work with vendors to support business case development (consistent with technology requirements and guidelines) including benefits identification, RFI/RFP and service level agreements.
• Coach new or less experienced colleagues and serve as a reference point throughout requirements management life cycle.

Job Requirements

This is a senior level role and will require a commensurate level of experience and proficiency with the requirements.

• Experience with solution, policy and architecture design along with experience implementing and supporting endpoint security tools, particularly EDR (Endpoint Detection and Response), FIM (File integrity monitoring), Security Automation / Orchestration platforms, Threat intelligence tools / platforms, Breach Attack Simulation platforms and similar
  • Examples of such tools include (but not limited to): Crowdstrike, Microsoft Defender Platform tools, Symantec Datacentre Security, XSOAR
• Experience leading multi-team projects and managing project timelines to ensure deliverables are met
• Extensive experience with OS administration and troubleshooting (Windows and Linux, MacOS is a plus)
• Knowledge of modern digital architecture (cloud, container, messaging and microservices)
• Proficiency, experience, and sound knowledge of other design activities used to secure systems and networks
• Proficient in troubleshooting application and network issues
• Customer Service in an IT context which includes communications both to technical and non-technical teams and individuals
• A strong desire to work and learn independently, and able to contribute in a team environment
• Nice to have:
  • Familiarity with operating or developing in Azure, AWS or Google Cloud Compute Platform
  • Technology and Infrastructure (such as): Azure / Azure AD / Active Directory / Networks

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

There's room to grow in all of it.

About This Role

Specifically, the role will require strong aptitude in the following areas:

• Creating and managing end-to-end deployment plans for scheduling, planning, and controlling the deployment process

• Integrating deployment management practices into delivery process with objective of offering reliable, repeatable IT services, at appropriate service levels

• Ability to convert the technical expertise to recommendations pertaining to efficiency, reliability, scalability, and security; drive best practices, and engage with planning, evaluating, operationalizing, and reporting deliverables. Successful candidate must be able to show they are ready to think and act as an owner, and drive consensus and decisions among stakeholder in pursuit of technical integrity

• Establishing infrastructure for tracking and monitoring all relevant updates and changes, and efficiently converting the information into reporting, recommendations, schedules and decisions

• Providing trusted and reliable communication and reporting with confidence that all information is comprehensive, accurate, and confirmed

• Managing correspondence with clear articulation of impacts

• Providing subject matter expert guidance and advice to the IT Support segments, and participating in development of remediation and collision avoidance strategies

• Identifying and educating on control and communication failures to help prevent issues going forward

• Providing updates to senior leadership on accomplishments and opportunities

• Protecting the interests of organization through identification, management and escalation of risks and dependencies

• Being proficient with IT workflow and collaboration tools, such as Service Now, JIRA and Confluence. Be able to independently create and manage work items in the tools as required

• Being professionally familiar with Agile, Waterfall and hybrid delivery models to understand and align with multiple teams working in different paradigms

• Understanding of the DevOps and continuous delivery principles and practices

Job Requirements

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:

• Bachelor’s degree in Computer Science or related field

• 5+ years of previous deployment, ITS or IT project management experience, (Formal training and solid understanding of project management principles preferred)

• 8-10 years of experience in information systems operations environment in service management, systems analysis, or development

• Advanced knowledge of software development and service management lifecycles

• Demonstrated ability to coordinate cross-functional work teams toward task completion

• Demonstrated effective leadership and analytical skills

• Well-developed executive communication skills (both written and verbal)

• Highly proficient in development of resolutions, plans and strategies for operational advancement.

• Sound management techniques, experience in problem resolution and development of strategies for operational improvement.

• Drive to enhance your knowledge and expertise by staying abreast of industry and business trends.

Department Overview:

This position is part of the Enterprise Deployment Management and Governance group, with responsibilities to directly contribute to environment and platform stability through alignment to Bank's IT Policy, while simultaneously enabling Business and Technology to achieve mutual goals in safe, compliant, and efficient manner. The team achieves this through Change Management, Data Integrity, IT Support, Deployment and Deployment Management, and Reporting and Analytics working in tandem.

KEY ACCOUNTABILITIES
CUSTOMER

• Perform controlled resolution of incidents and problems including prioritization and escalation liaising with business and technology partners as appropriate
• Service applications / systems and provide a level of application/ systems/ operational availability that meets or exceeds established standards/service levels, while minimizing operational risk
• Partner with key stakeholders to schedule packaging and release new applications in a timely manner; reduce change execution times by planning implementations with parallel work streams
• Continuously strive to improve the stability of production environment by partnering closely with key stakeholders on setting up, maintaining and monitoringapplications/systems,ensuring availability targets are met
• Provide effective day-to-day support for applications/systems through accurate problem identification and timely resolution of production issues; perform controlled and timely resolution of incidents while prioritizing and monitoring client satisfaction
• Partners with relevant teams to schedule packaging and release new applications in a timely manner; reduces change execution times by planning implementations with parallel work streams where possible
• Ensure timely notification and escalation of possible issues/problems, options and recommendations for prompt resolution; communicate project status and provide timely escalation of issues to ensure project objectives are met
• Deliver effective and defect-free support (application, software and/or operations), researching system issues / opportunities, overseeing the execution of recommendations and maintaining accurate documentation
• Interact with clients to provide quality service/solutions consistent with objectives and client requirements
• Design, review, and integrate all application requirements, including functional, security, integration, performance, quality, and operations
• Identify and address application and data issues and cross-capability and cross-release issues that affect application integrity
• Consult with other functional areas to provide technical expertise on area of specialization by acting as a reference on technology, trends and processes related to own area
• Schedule changes to supported components in accordance with the approved change management procedures; implement changes with proper testing, stakeholder signoff, monitoring and with minimal impact to the business
• May develop a working relationship with 3rd party vendors as required to fulfill support requirements
• Act as partner in scheduling, packaging and releasing new applications and manage all application releases according to approved governance and gating criteria
• Develop understanding of technical aspects of project / break-fix development related to the application and provide advice/guidance to Developers and Solution Designers
• Responsible for incident management (2nd level), monthly maintenance, state of health monitoring, and SLA maintenance
• Provide effective day-to-day production support for applications through accurate problem identification and timely resolution of production issues
• Perform incident management role (communicator, tracker, escalator, driver, etc.) for outages; communicate to clients during service outages
• Improve stability of the production environment by assisting in setting up, maintaining and monitoring applications/system

SHAREHOLDER

• Monitor system lifecycles, ensuring specifications and functionality support business objectives and architecture decisions, undertaking re-development, as required
• May monitor the performance of the environment by using meaningful metrics
• Provide Disaster Recovery support by assisting in defining / reviewing disaster recovery plans and by participating in testing
• Assess and analyze optimization opportunities to the operational environment to improve performance and/or resource utilization
• Ensure effective change management discipline is use
• Adhere to existing processes/standards, business technology architecture, risk and production capacity guidelines; plan, monitor and escalate issues as required
• Follow standards, policies and procedures to ensure compliance with the Disaster Recovery Plan (DRP) and applicable Business Recovery Plans (BRP)
• Identify/implement process improvements to enhance revenue, customer experience and/or reduce costs
• Comply with well-defined enterprise technology delivery practices and standards and project management disciplines
• Make effective use of the cost management processes in place in own unit
• Continuously enhance knowledge/expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery
• Keep current with industry and/or business trends
• May perform testing according to test plans, monitor and report on results, and work with others on problem resolution
• As required, support the development of business cases, RFI/RFP and service level agreements with vendors/suppliers consistent with ITrequirements/guidelines

EMPLOYEE / TEAM

• Work effectively as a team, supporting other members of the team in resolving critical service issues
• Prioritize and manage own workload in order to deliver quality results and meet timelines
• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
• Participate in knowledge transfer within the team and business units
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team

BREADTH & DEPTH

• Works independently in a senior/lead role on a diverse range of tasks and may be relied upon to coach/ educate others
• Subject matter expert and consults with clients, team, and/or project team to provide technical guidance and highly complextroubleshooting/problemresolution
• Leads the support of highly complex and/or comprehensive applications/systems and/or business lines
• Identifies root causes and implements targeted and controlled remediation plans
• May administer business applications in co-ordination with appropriate stakeholders
• Reviews, participates and implements procedures
• Researches industry standards, best practices and new innovations in technology and makes recommendations
• Generally reports to a Manager or Senior Manager

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Responsibilities:

• Hands on role focused on test automation activities with high level of complexity

• As a Test Lead for small complexity initiatives, accountable for implementing effective test strategies and plans, test design / development test case automation and test execution to achieve business outcomes.

• Work as part of a Product Group, managing multiple feature PODs and the testing activities under them

• Provides QE leadership, direction and feedback throughout the development and design process; provides test development / automation support to ensure that the quality of the intended solution is met.

• Leverage strong knowledge to understand technical solutions to build optimized test approaches, inclusive of the tooling strategy

• Strong knowledge of test data management to reuse automated test data provisioning capabilities

• Effectively engineer and leverage tools and Engineering practices (DevOps tools and processes, source code management, Service Virtualization, monitoring tools, etc.)

• Implement functional and/or non-functional automation frameworks (performance, readiness / reliability testing (ORT), accessibility, security) including script development and execution, and ensure automated tests are integrated into the Continuous Integration (CI), delivery, and testing (CI/CD/CT) pipelines

• Work closely with the Non-functional Requirements testing teams (i.e. Performance) to track outcomes and status as part of Testing Activities

• Play a key role in developing, documenting, and proactively identifying end-to-end test solution designs and early automation opportunities

• Work collaboratively with the development team to define and validate user stories, acceptance criteria and Definition of Done (DoD) / Ready (DoR)

• Apply the principles of Behavior / Test Driven Development (BDD / TDD) and focus on value driven outcomes

• Leads Proof of Concepts (POCs) to evaluate new technologies geared towards better, faster, more secure testing activities (such as Service Virtualization, DevOps, BDD, Test Data Management)

• Adhere to enterprise frameworks or methodologies that relate to quality engineering activities

• Ensure respective programs/ policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities

• Collaboratively engage with relevant stakeholders at all levels, both internal and external, to shift from finding defects to proactively preventing defects

• Actively seek and support continuous improvement and automation opportunities within the Protect Platform

• Conduct meaningful analysis at the functional or enterprise level using data to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices

• Identify opportunities to minimize cost, provide recommendations and/or deliver corresponding strategic solutions to support cost effectiveness and to enhance stakeholder experience

• Lead / facilitate and/or implement actions / remediation plans to address performance / risk /governance issues

• Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements

• Protect the interests of the organization – identify and manage risks, and escalate nonstandard, high-risk activities as necessary

• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts

• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

Requirements:

• BS degree in Computer Science or related Engineering discipline; or equivalent practical experience

• 3 to 5 years in quality engineering or test automation, ideally with some team coordination or lead responsibilities

• Hands-on experience with test automation tools/frameworks (e.g., Selenium, Cypress, REST Assured) and scripting or programming languages (e.g., Java, Python, JavaScript)

• Familiarity with authentication and access management technologies

• Experience integrating tests into CI/CD pipelines (e.g., Jenkins, GitHub CI)

• Solid collaboration, communication, and problem-solving skills

• Excellent problem-solving, analytical, and communication skills; able to guide and influence across team

• Strong debugging and problem-solving skills; investigates and analyzes potential solutions to problems

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Responsibilities:

• Focus is on the development of the Quality Engineering (QE) talent, coaching and training their direct reporting QE leads in their Product Group and contributes to the development strategies for the QE resources under the Enterprise Protect Platform.

• Accountable to directly lead team of highly skilled QE Leads and QE Engineers in an area of expertise without getting involved in day-to-day activities, providing quality reviews on the application of methods and practices owned within the Enterprise Protect Platform, specifically in the Client Authentication Space

• Execute on plat strategy as it relates to introducing tools, methodologies, and processes across the Platform

• Provide overall team leadership, training, coaching, development, succession, recruitment, and resource time and billing management, and ensures on-going performance feedback and assessments occur and development plans exist for each team member.

• Accountability to understand the current skills and capabilities within their practice, actively working to close gaps that may exist through additional learning, coaching, supports etc.

• Accountable for hiring the best talent, growing these colleagues, and managing retention

• Act as an expert or lead innovator and culture change agent for the practice amongst Business, and Platform leaders

• Build and lead an engaged culture of Practitioners that inspires pride and meaningful work

• Adhere to enterprise frameworks or methodologies that relate to quality engineering activities such as managing and tracking various QE Dashboards and Project Status under the Product Groups that they manage

• Ensure respective programs/ policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities

• Collaboratively engage with relevant stakeholders at all levels, both internal and external, to shift from finding defects to proactively preventing defects

• Actively seek and support continuous improvement and automation opportunities within the quality engineering practice

• Identify opportunities to minimize cost, provide recommendations and/or deliver corresponding strategic solutions to support cost effectiveness and to enhance stakeholder experience

• Conduct test assets reviews to ensure adherence to quality, standards compliance, reusability, and ease of maintenance

• Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exist

• Lead / facilitate and/or implement actions / remediation plans to address performance / risk /governance issues

• Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements

• Protect the interests of the organization – identify and manage risks, and escalate nonstandard, high-risk activities as necessary

• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts

• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

• Provide people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork, and handling any/all disciplinary actions, as required

• Recognized as an expert in their field whose focus is on the coaching and training of practitioners

• Expertise and knowledge of specific domain or broad range of TD frameworks, technology, tools, best practices, processes, and procedures, as well as broader organization issue s

• Proven ability in soft skills people management of large teams

• Provide guidance on the work of practitioners as related to the quality of product(s)/work being produced, delivered & speed of delivery / to market

• Ability to develop colleagues to be masters of their craft in the market around us

• Quickly adapts to customer, stakeholder, and regulatory needs in collaboration with Platform and Journey teams

• Experienced in the continuous assessment of QE Practitioners and their craft to ensure enterprise practice standards are upheld.

• Facilitate and Foster the QE Community of Interest (COI) and use of this practice across the Platform

• Provide leadership and guidance to several teams and solves cross department issues

• Participate in the development of business and QE strategies within the Platform

• Expert collaborator and is known for bringing diverse teams together to achieve a common goal

Requirements:

• University or Graduate / post graduate degree in Computer Science or related Engineering discipline; or equivalent practical experience

• 7+ years in quality engineering, including 2+ years in a leadership role

• Strong background in test automation tools and languages (e.g., Selenium, Cypress, Java, Python)

• Experience testing authentication and identity solutions (e.g., MFA, OAuth, SAML)

• Proven track record with CI/CD integration (e.g., Jenkins, GitHub CI)

• Strong collaboration, communication, and problem-solving

• Excellent problem-solving, analytical, and communication skills; able to guide and influence across team

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

• Lead and Mentor the Level 3 Desktop Support team, providing guidance on Incidents Including Windows and Mac OS

• End to end support for Windows OS and Mac OS in a production environment – Managing escalated incidents from Service Desk Level 1/2, LoB business partners, technical leadership, and application owners.

• Oversee the review, analysis, and evaluation of information technology systems and change controls, leveraging a wide breadth of concepts, practices, and tools.

• Proactively identify and remediate issues as needed to ensure compliance and security. Lead team in proactive remediation efforts.

• Provide expert technical guidance as SME. Provide complextroubleshooting/problemresolution to clients, team members, and project teams.

• Identify root causes of issues and implement targeted, controlled remediation plans. Lead and mentor team on implementation and rollout development.

• Utilize strong communication, analysis, and coaching skills to enhance team performance and collaboration.

• The candidate must hold a range of broad technical knowledge of IT infrastructure

• Subject matter expert (SME) in Windows desktop technologies. Deep understanding of the windows operating system in an enterprise environment.

• PowerShell scripting– working knowledge and experience in reading and writing scripts

• Working knowledge of enterprise infrastructure as it applies to end user devices

  • Azure / AD

  • GPO / Intune

  • SCCM / MECM

• Skills and discipline to keep systems patched, monitored, and performing optimally.

• SCCM experience with understanding of configuration baselines, OSD, and deployments

• Excellent oral and written communications, able to work independently and effectively communicate with team.

• Ability to troubleshoot OS at an in-depth level using various tooling. Expertise troubleshooting MS Windows OS, hardware/driver and application issues

• Knowledge to support Mac OS in an enterprise setting.

• Strong leadership, creative problem-solving, planning and organization skills

• Able to troubleshoot web application issues at a high-level using tooling and debugging

• Strong analytical and problem-solving capabilities.

• Ability to prioritize and execute tasks in a high-pressure environment.

• Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent work experience. IT Certifications a Plus

• 6+ years experience supporting and engineering Windows Operating system at Level 3+ involvement

• Extensive experience in technical and application support within an enterprise environment.

• Strong leadership skills with experience managing and mentoring technical teams.

• Expertise in troubleshooting and problem resolution for complex technical issues.

• Excellent communication and interpersonal skills.

• Demonstrated ability to plan, execute, and achieve strategic goals.

• Knowledge of industry standards, best practices, and emerging technologies.

• Proven ability to manage multiple tasks, incidents, and projects simultaneously.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.