Manager Business Development - Mulesoft jobs at Salesforce in United States, Las Vegas

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As the Manager of Strategic Planning, you will play a pivotal role in shaping the long-term direction of our Customer Success organization. You will be responsible for independently driving the development of a strategic point-of-view on critical business topics, as well as guiding the design of strategic initiatives. Your ability to develop a strong perspective on “big bets” for our business via the synthesis of data-driven insights and internal & external research and your individual business judgement, as well as your ability to collaborate with senior stakeholders, will be key to your success in this role. You will work in a dynamic and cross-functional environment, focusing on a strategic planning period of 2-5 years into the future.Key Responsibilities

• Data Analysis and Interpretation:Conduct analysis of large and complex datasets to extract meaningful insights for CSG. Interpret data trends, patterns, and anomalies to inform strategic decision-making.

• Data Analysis: Perform detailed data analysis and develop complex data models to derive actionable insights and support decision-making processes.

• Dashboard Development and Maintenance: Design, develop, and maintain interactive dashboards and reports using Tableau.

• Data Cleaning and Preprocessing:Clean and preprocess raw data to ensure its quality, completeness, and usability for analytical purposes and collaborate with cross-functional teams to define data preprocessing pipelines.

• Feature Engineering:Identify and create relevant data features to enhance model performance and accuracy. Work closely with domain experts to extract valuable insights and incorporate to improve data processes.

• Reporting: Prepare comprehensive reports for executive leadership and stakeholders, effectively communicating trends, patterns, and predictions through clear and insightful visualizations and narratives.

• Collaborative Problem Solving:Collaborate with stakeholders to understand business requirements and translate them into data-driven solutions. Work cross-functionally with engineering, product, and business teams to integrate data science solutions into existing systems.Build relationships, frame up key business decisions and influence stakeholders in order to achieve leadership buy-in and drive effective change management.

• Shape and Manage Strategic Initiatives:
  

While this role is an individual contributor (IC) role, you will be expected to exert influence and collaborate with various teams to drive the successful definition and planning of strategic initiatives. You will work closely with the following teams and individuals:

• Data & Analytics Resources:Partner with data and analytics team members to interpret data analyses and identify data-driven insights to ultimately drive strategic planning and inform executive decision-making.

• Internal Cross-Functional Experts:Work across various teams and individuals to uncover business context, gather insights, align stakeholders and understand high-level operational requirements around POVs & initiatives. This internal network will be key to transforming a big bet from a theoretical POV into the rhythm of the business.

• Project/Program Management:Collaborate with project and program managers to ensure the effective planning, design and delivery of strategic initiatives.

• ExternalConsultants/Research:Work with external consultants responsible for developing strategic recommendations and/or research firms identifying benchmarks and industry best practices. Translate their findings into actionable plans.
  

Role Requirements

• Master’s degree in Data Science, Economics, Finance, Math/Statistics or a related field. PhD preferred.

• Experience:A minimum of 5-7 years of professional experience in roles requiring data, business analytics, financial due diligence, strategic planning and business acumen. Background as an engagement manager in Big 4, management consulting or strategy highly preferred.

• Technical expertise: regarding data models, database design development, data mining, and segmentation techniques.

• Proficiency with databases (SQL, etc.).

• Strong knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, Python/R etc.)

• Experience with data visualization tools (e.g., Tableau).

• Self-Driver:Proven ability to synthesize multiple sources of information into compelling strategic point of view. Comfortable working in a fast-paced, evolving and occasionally ambiguous environment.

• Stakeholder Engagement:Strong interpersonal and communication skills, collaborating effectively with senior stakeholders, communicating complex topics using simple language and building organizational consensus.

• Analytical Skills:Familiarity with data and analytics concepts, able to work with data professionals to translate data-driven insights into actionable recommendations.

• Cross-Functional Collaboration:

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Job Details

You may be aligned to the following verticals and/or clouds:

• Enterprise Corporate Services
• Financial Services
• Healthcare & Life Sciences
• Retail & Consumer Goods
• Comms, Media and Tech
• Public Sector
• Marketing Cloud
• Slack
• Mulesoft
• Tableau
• Marketing Cloud
• Specialization Cloud​
  

Your Impact:
The teams you lead here at Salesforce will directly impact the growth of our overall organization. You will be masterful in client engagement and impact how your customers do business in a constantly evolving environment. You will coach your team to develop in their careers, and inspire your team to do the best work of their life.

• Hire, Train, and Develop a team
• Develop teams into sales-ready candidates for future Account Executive positions
• Create Industry Specific Pipeline Programs to drive Pipeline and Revenue
• Motivate Individuals and Team to exceed objectives through coaching, regular broadcast of results, and creative incentives
• Regularly report on Team/Individual Results - Pipeline Generation, Quality of Pipeline, Revenue Forecasting
• Work closely with Marketing on defining Campaign follow-up and reporting
• Work closely with Executive Leadership Team and Sales Leaders to ensure Pipeline Quality/Quantity and proper follow-up
• Work closely with Operations to make recommendations on process improvements
• Identify and make recommendations for improvement in the areas of Process, Efficiency, Productivity

Your Qualifications:

• Depending on the segment, the years of experience and skills needed to be successful will vary from 3+ yrs of sales leadership experience developing a team of seven or more quota carrying sales people. In addition, a bachelor's degree is strongly preferred.
• Strong background in leading sales teams
• Shown ability to create hard-working teams and lead them to success
• Excellent presentation and executive engagement skills
• Excellent negotiation skills
• A self-starter that can thrive in a fast paced environment

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The Heroku Business Consultant Team has an opening for an extremely talented Business Consultant. This individual will have responsibility for assisting with incoming customer inquires, assigned accounts and renewals. The Business Consultant will have a track record in translating complex technical issues into tangible solutions. Collaboration with our customers and aligned Account teams is a primary responsibility, demonstrating comprehensive knowledge of Heroku. You will forge relationships with your customers, develop a deep technical understanding of their Heroku & Salesforce implementation, share technical best practices, and manage the customer’s expectations and communications.

• Develop relationships with key business and IT stakeholders and become an expert on a customer’s implementation by knowing their top business goals and priorities

• Help customers achieve their business goals and outcomes by providing timely, proactive recommendations that will benefit customers’ ongoing usage of Salesforce relating to the Platform product suite

• Attain Trusted Advisor status with both key business and technical decision-makers.

• Work seamlessly with internal cross-functional teams to drive solution success for customers, including technical product enablement (roadmaps, features, etc)

Experience/Skills Required

• BA/BS Degree (or equivalent)

• Experience deploying applications on Heroku

• 6+ years of relevant work experience in one or more of the following: Technical Sales, Technology Consulting, Customer Success, Technology Solutions Development, Technical and/or Solutions Architecture

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level

• Ability to prioritize, multi-task, and perform effectively under pressure

• Aptitude for both analyzing technical concepts and translating them into business terms, and for mapping business requirements into technical features.

• Knowledge of the software development process and of software design methodologies

Experience/Skills Desired

• Thorough familiarity with the database, application and network technologies used in Cloud Computing (e.g knowledge of network topologies and devices, database concepts and SQL, multi-tenancy)

• Consultative selling, deep understanding of driving discovery cycles to identify customer business and technical requirements

• Ability to thrive in an agile/dynamic environment and role, often working independently to achieve customer success

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Your Impact
Expansion of the Salesforce ecosystem

• Source and close strategic resell (OEM) partnerships that extend Salesforce distribution by identifying, engaging and convincing third parties to build product on the Salesforce platform.

• Add new partners to the Salesforce ecosystem via integration, agents and data connectivity.

• Identify whitespace where platform gaps exist, and craft partner-driven solutions to address them—leading everything from deal structure to internal alignment.

• Activate and help scale Agentforce by identifying ecosystem partners that can enhance intelligent agent workflows and in-context AI capabilities.

• Champion creative business models that unlock value for our customers while ensuring mutual success for partners.

Strategic Deal Execution

• Own the full partnership lifecycle: from market opportunity analysis and initial outreach through to negotiation, contracting, and GTM readiness.

• Navigate ambiguity, prioritize thoughtfully, and move quickly to structure first-of-kind deals.

• Ensure partner engagements are scalable and built for long-term success—but your focus is on building new, not managing existing.

Cross-Functional Influence

• Partner with key internal stakeholders across Product, Legal, Finance, Operations and Sales.

• Act as a thought leader across the company on what’s happening in the ISV partner landscape and ecosystem.

• Contribute to strategy sessions, internal readouts, and investment cases with insight and clarity.

Minimum Requirements

• 7+ years in business development, strategic partnerships, corporate development, or platform strategy—ideally in SaaS, AI, data, or cloud ecosystems.

• Proven experience leading complex deal cycles and building new business models (e.g., rev shares, embedded experiences, ecosystem monetization).

• Understanding of the Salesforce platform—including APIs, workflows, agents, automation—and its ecosystem potential.

• Familiarity with generative AI, LLMs, data analytics platforms, and cloud data architecture.

• Strong commercial instincts combined with the ability to work effectively across technical and non-technical stakeholders.

• Excellent verbal and written communication skills, including business case development and partner storytelling.

• Ability to structure and analyze quantitative impacts of partnerships on the business.

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• Role Description: As a Strategic Data Scientist, you will own the end-to-end design, development, and production deployment of advanced AI and data-driven solutions. You’ll build scalable machine-learning models with large, heterogeneous datasets to solve complex business challenges and provide proactive, data-driven guidance to our Customer Success organization.Key Responsibilities:

  • Collaborate with customer success, product, engineering, and sales teams to define KPIs and analytical approaches that answer key business questions

  • Design, build, and deploy machine learning and AI models (classification, regression, NLP, recommendation engines, etc.) to identify at-risk customers, predict attrition, and assess impact of product offerings

  • Develop customized recommendation engines that suggest next-best actions for customers (collaborative filtering, content-based, hybrid, graph-based techniques, etc.)

  • Drive the end-to-end machine learning lifecycle, from data preprocessing and feature engineering to model training, testing, and automated retraining workflows

  • Architect high-performance data pipeline for massive, multi-source datasets (streaming, batch, semi-structured), ensuring optimal storage, fast query performance, and high data integrity in hybrid cloud environments

  • Monitor production model performance by tracking key metrics like accuracy, drift, and latency. Leverage A/B testing and establish feedback loops to drive continuous improvement and rapid iteration

  • Support translation of strategic direction into analytical problems and actionable data science initiatives, ensuring data science alignment with organizational goals and long-term vision

  • Present clear, actionable insights and technical roadmaps to technical and non-technical stakeholders at all levels
    

  Collaborative Partners:

  • Customer Success Leadership: define priority use cases and success metrics for AI-driven initiatives

  • Product & Engineering: embed data-science solutions into product features and roadmaps

  • Data Platform & MLOps: utilize internal infrastructure for data access, orchestration, and scalable deployments

  • Business Operations & Finance: validate model assumptions, quantify ROI, and support strategic planning
    

  Role Requirements:

  • Education: Bachelor’s or Master’s in quantitative field such asData Science, Computer Science, Statistics, Mathematics, Engineering, or a related discipline

  • Experience: 2–5 years of hands-on experience building and deploying machine-learning solutions—especially recommender systems—in a SaaS or customer-facing environment

  • Technical Proficiency: Proficient in Python (or R) and ML frameworks (scikit-learn, TensorFlow, PyTorch); expertise with data tools (SQL, Spark, Airflow) and cloud platforms (AWS, GCP, Azure)

  • AI & Next-Gen Models: Demonstrated experience with embedding techniques, transformer-based models, and graph ML for large-scale recommendations

  • Business Acumen: Strong analytical mindset; able to translate model outputs into clear business recommendations and track impact through defined KPIs

  • Communication & Influence: Excellent at distilling complex technical concepts for non-technical audiences and driving alignment across teams

  • Self-Starter: Thrives in ambiguous environments; owns projects end-to-end and iterates based on feedback
    

  Preferred Qualifications:

  • Enterprise-Scale Recommenders: Previous hands-on experience building and scaling recommender systems at major technology platforms

  • Top-Tier Consulting Background: Prior experience at a leading strategy firm with demonstrated ability to translate complex analysis into clear recommendations

  • LLM Proficiency: Hands-on experience leveraging large language models (e.g., GPT-4) for data augmentation, prompt engineering, or analytics automation

  • Advanced AI Use Cases: Proven track record of applying cutting-edgetechniques—transformerfine-tuning, embedding retrieval, graph neural networks— to build production recommender or decision-support systems

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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• Job Description

  Do you enjoy a blend of strategy and operational execution? The AMER Sales Strategy team partners directly with the sales leadership team as a trusted advisor, focused on strategic planning, sales optimization and business operational support. You will collaborate with many cross-functional teams such as finance, employee success, marketing, operations, and others. This is a high-impact role, with constantly evolving priorities and demands. You will think strategically, arrive at a focused execution plan, and lead the plan to fruition. Example of projects can range from the very strategic to the very operational and focus on some of the many areas, such as Go-To-Market planning, Salesforce product playbook, territory alignment, data quality, business planning, market segmentation, sales pipeline, and business performance review.We’re looking for highly passionate candidates who have relentless curiosity, a startup mentality, attention to detail, willingness to manage multiple priorities, and ability to deal with ambiguity effectively.Impact:

  • Orchestrate the design and implementation of all aspects of the Go-To-Market plan under the annual sales strategy planning cycle. This includes account segmentation, resource allocation, territory assignment, compensation, quota setting, etc.
  • Define key performance metrics and targets, build reports and dashboards to derive insights into the health of the business, identify areas of weakness, and present improvement recommendations to sales leadership
  • Perform ad-hoc analyses across multiple data sets and tools (examples of analyses include customer segmentation, sales participation, propensity to buy, white space, etc.)
  • Drive forecast management excellence to ensure sustained, predictable growth across all business units, coordinate weekly forecast calls to track status of sales pursuits
  • Create executive-level presentations for both local and global leadership reviews; organize quarterly business reviews
  • Assist in troubleshooting of operational issues as they surface; propose changes to systems and processes to fix root causes

  
  Minimum Qualifications:

  • 5-7+ years of professional experience, ideally in consulting or sales strategy/business operations roles
  • Experience with quantitative analysis and financial modeling
  • Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

  
  Preferred Qualifications:

  • Ability to translate complex information into easily consumable insights
  • Self-starter and high degree of motivation to go above and beyond the task at hand
  • Excellent communications and presentation skills
  • Experience with R, Python, SQL, Tableau (or similar analytical packages) a plus

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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Posting Statement

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• Hire, develop, and coach talent at all levels in the team
• Partner with Sales to create a GTM strategy and execution plan
• Drive effective operational cadences and reporting for the team
• Participate in strategic deals and support team members as needed to grow the business
• Drive strategic initiatives and programs across Solution Engineering to actively support innovation
• Partner with Solution Engineering leadership to drive scale and a top performing pre-sales team

• 3+ years front-line SE leadership experience in a fast-paced environment
• Extensive experience leading or participating in complex Solution Engineering organizations
• Track record in building organizations and hiring, training, retaining top talent
• Proven record of strategizing on large, complex sales, with evidence of value and solution selling skills
• Ability to act as a force multiplier and have a passion for the industry, team and team members’ success by providing technical and subject-matter guidance, sales-process and presentation skills coaching, career development and mentorship
• Understanding and experience in architecture, integration, and automation technology
• Effective in customer facing/live engagements
• Ability to collaborate cross-functionally within Salesforce

• Background in Life Sciences and/or Healthcare industries
• Background in integration, automation and API management
• Demonstrable knowledge of relevant AI tools, uses, and relationships to the integration and automation marketplace
• Demonstrable ability to innovate with new ideas, processes, and tools
• Compelling leader who can effectively develop trust to supportively coach and drive team motivation
• Ability to partner cross-functionally to develop and nurture a strong team culture

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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Posting Statement