Jobs at Palo Alto in Japan, Chiyoda

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will be responsible for major account sales within the Financial Services Industry (FSI), including engagement with large-scale enterprise clients such as megabanks, major insurance companies, and top-tier securities firms. As a member of our Sales Leadership Team, you will build and drive Regional Enterprise Sales Teams to exceed company objectives while growing your region according to plan. You’ll be responsible for building a high-performance sales culture that delivers results in bookings, sales development, and forecast accuracy while simultaneously mentoring and developing your team members to accomplish individual and organizational goals. It will be required that you track sales activity, provide sales projects, and create and analyze metrics.

Your Impact

• Responsible for building and developing a team of quota carrying and lead generation sales professionals
• Own and drive revenue outcomes within the assigned region, territories, and/or district, exceeding personal and team sales quotas and goals
• Review weekly forecast and business outcomes with representatives and sales leaders
• Coach, develop, and mentor representatives to success in all aspects of the sales cycle: lead generation, qualification, forecasting, and closing opportunities, while using our channel/partner network
• Build sales analysis for insight into weekly, monthly and quarterly execution and strategies
• Attend weekly regional forecast and management calls to provide Inside Sales perspective
• Work closely with other District Sales Managers on crafting a business strategy to accomplish company goals
• Required to stay knowledgeable and up-to-date on the product roadmap, industry changes, and competitive landscapes

Your Experience

• Sales experience and management experience: preferably experience handling both quotas carrying and lead generation inside sales teams
• Enterprise sales experience required: networking or network security industries strongly preferred
• Strong knowledge of business operations and structure within large Japanese financial institutions
• Established executive-level relationships in the financial sector
• Demonstrated success in selling to large, complex FSI clients
• Experience with Channel and Partner Sales models
• Consistently achieve sales goals through your leadership and personal goals
• Able to learn new technology quickly, as well as to adapt to changing needs
• Hired, developed and retained successful sales talent
• Deep understanding of enterprise sales methodology that you can translate and coach others in
• Built strong cross-functional relationships across clients, partners, and internal teams
• Previous practice in Salesforce.com
• Business travel as necessary
• Native-level fluency in Japanese, with excellent verbal and written communication skills
• Deep understanding of Japanese business culture and commercial practices
• Business-level English proficiency, both spoken and written, sufficient for internal communication and reporting in a global organization

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Serve as the primary technical leader for channel partners within the assigned region
• Collaborate with focus partners in the territory to develop comprehensive business plans that align to strategic objectives
• Provide technical pre-sales support to partners, including product presentations, demonstrations and solution architecture design.
• Collaborate with your sales peers to identify opportunities for new partnerships and expand existing ones
• Plan and drive detailed technical training sessions for partners, ensuring they are proficient in the company’s products, solutions, and integration processes
• Support channel partners with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams
• Applies Business and Technical Acumen to design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practices
• Stay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their business
• Assist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinars
• Collaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedback
• Drives results by maintaining detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularly

Your Experience

• 6+ years of experience in Partner Solution Consulting, pre-sales engineering, or a similar technical role within the technology industry
• Skilled in at least one of the following Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint or SASE..
• Prior experience working with channel is required. Strong understanding of channel sales models and experience working with resellers, distributors, and other channel partners
• Previous experience selling, implementing, or managing SaaS offerings is strongly preferred
• Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions is preferred.
• Prior experience architecting cybersecurity solutions that solve technical challenges and influence business initiatives is preferred.
• Experience influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role
• Excellent communication skills, both verbal and written, with the ability to present complex technical information to non-technical audiences
• Hands-on experience with product installations, configurations, and troubleshooting
• Ability to work independently and as part of a cross-functional team, managing multiple projects in a fast-paced environment
• Strong problem-solving skills and a proactive attitude towards resolving issues.
• Willingness to travel within the assigned region to support partners and attend events as necessary

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• As a Major Account Manager dedicated to FSI accounts (megabanks and top-tier insurance companies), you will drive and orchestrate large complex sales cycles and work with our internal partners and teams to best serve these customers
• Your consultative selling experience will identify business challenges specific to financial institutions and create tailored solutions for prospects and customers
• Understand the competitive landscape and customer needs in FSI so you can effectively position the portfolio of Palo Alto Networks solutions
• Create clear goals and complete accurate forecasting through developing a detailed territory plan for FSI accounts
• Leverage success stories within financial services to create a compelling value proposition with insights into value for that specific account
• Stay updated on industry news and trends in financial services and technology, and how they affect Palo Alto Networks products and services
• Travel as necessary within your territory, and to company-wide meeting

Your Experience

• Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry
• Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques
• Technical aptitude for understanding how technology products and solutions solve business problems
• Identifies problems, reviews data, determines the root causes, and provides scalable solutions
• Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers
• Demonstrates in-depth knowledge of the full sales cycle and the ability to follow a structured sales process
• Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes
• Proven track record of managing and growing relationships with FSI clients, including major banks and leading insurance companies , delivering enterprise solutions that address mission-critical business needs
• Excellent time management skills, and work with high levels of autonomy and self-direction
• Japanese: Business fluency with strong understanding of Japanese business practices
• English: Conversational level

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• 営業チームと連携し、担当領域におけるお客様へのソリューション提案を行う
• 現場の技術担当者から経営層まで、あらゆるレベルのお客様に対し、専門家としてプレゼンテーションを実施する
• 当社の価値を最大限に伝えるデモンストレーションを主導し、サポートする
• お客様やパートナーに対し、技術検証プロジェクトを主導し、ベストプラクティスに基づいた技術的な勝利を確実にする
• お客様のセキュリティ体制を強化・簡素化するためのソリューションを設計する
• 高度な設計や主要なユースケースを文書化し、パロアルトネットワークスのソリューションが適切に導入され、価値を提供できるようにする
• 業界のトレンドやセキュリティ環境の変化について議論をリードする
• お客様の要件と当社製品の適合性、および競争優位性を強調して説明する
• ネットワークセキュリティの主要な技術担当者として、RFI/RFPへの対応を支援・調整する
• 適切な導入と価値実現のため、パロアルトネットワークスやパートナーが提供するサービスを推奨する
• 市場における競合製品について的確に説明し、当社のソリューションが最適な選択肢であることを伝える
• 特定分野における高度な専門知識を有し、広範な技術知識を活用する

Your Experience

• Zero Trust、ネットワーキング、ネットワークセキュリティ、SaaSセキュリティ、またはSSE/SASEにおけるプリセールス／セールスエンジニアリングの経験（6年以上）
• L2-L4ネットワーキングの知識（L2スイッチングアーキテクチャ（スパニングツリー、VLAN/トランキング）、IPルーティング（スタティックルート、OSPF、BGP、ルート再配信）、L4ロードバランシングなど）
• 優れたコミュニケーションスキルと問題解決能力
• お客様と協働し、課題解決に取り組む姿勢と積極的な対応能力
• NGFW（次世代ファイアウォール）、ネットワークセキュリティ、SASE、SD-WAN、CASB、プロキシ、DLP、BYODソリューションに関する確かな理解
• オンプレミスおよびクラウドベースのネットワークセキュリティ技術に関する高度な知識
• フィールドセールスのポジションであり、お客様との対面ミーティングのため出張が必要となる場合があります（詳細についてはリクルーターとご相談ください）
• 日本の商習慣を理解し、日本語での流暢なコミュニケーションおよびプレゼンテーションが可能なこと（ネイティブレベル、または日本語能力試験N1以上）。
• 読み書きが可能な英語力。

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a SIEM Engineer for Cortex XSIAM, you will play a pivotal role in assisting our customers with seamless log migration and effective detection strategies. Working closely with the technical lead, you will ensure the successful onboarding and ingestion of relevant log sources into XSIAM, adhering to industry best practices and meeting customer-specific requirements. Your responsibilities will also involve devising suitable detection strategies to fortify our customers' defenses against threats, encompassing the design and implementation of correlation rules.

Your Impact

• Collaborate with the technical lead to devise a comprehensive log ingestion strategy
• Contribute to the development of detection strategies based on industry best practices
• Articulate a step-by-step process to ensure the ingestion of high-quality log sources
• Monitor and optimize log sources for optimal performance
• Create meticulous and effective correlation rules
• Fine-tune log sources and correlation rules to enhance system efficiency
• Serve as the subject matter expert (SME) in SIEM, correlation, and log source ingestion
• Serve as a trusted advisor to end customers, offering consultative guidance and expertise in optimizing the utilization of Cortex XSIAM
• Leverage your in-depth knowledge of SIEM and SOC practices to assess customer needs, provide tailored recommendations, and assist in the formulation of effective security strategies
• Collaborate closely with customers to understand their unique challenges and objectives, translating them into actionable steps that enhance their security posture
• Identify opportunities to enhance analyst alert handling through automation
• Foster collaboration with internal and external teams to drive product adoption
• Produce technical documentation detailing SIEM aspects of the engagement
• Occasionally travel to customer meetings and workshops (up to 10% of the time)

Your Experience

• Exceptional written and verbal communication and presentation skills, for both internal and external interactions
• 6+ years of hands-on experience in deploying and integrating SIEM solutions within enterprise to large enterprise-level environments
• Proficiency in coordinating and conducting event collection, log management, event management, compliance automation, and identity monitoring using SIEM platforms
• Ability to conceive and develop correlation and detection rules in SIEM systems to enable effective alerting
• Familiarity with a range of SIEM technologies, such as Splunk and IBM QRadar
• Proven experience in providing consultative services to end customers within the realm of cybersecurity, particularly in SIEM and SOC domains
• Demonstrated ability to comprehend customer requirements, analyze complex security environments, and deliver strategic recommendations that align with their goals
• Strong expertise in Regular Expressions (Regex)
• Skill in understanding logs and locating relevant third-party documentation when required
• Knowledge of generating reports on SIEM status, including metrics like logging source count, log collection rate, and other performance indicators
• Understanding of Security Analysis & Response, encompassing endpoint, network, and cloud-based environments is a plus
• Proficient in comprehending and creating technical design documentation
• 4 years of experience with Security Operations Centers (SOC) tooling and processes
• Relevant bachelor's degree or industry-recognized qualifications (CISSP, GIAC, SIEM Vendor Qualification, etc.), is a plus

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an
environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are
• completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals,
• troubleshooting guides, etc.
• Travel to customer sites in the event of a critical situation to expedite resolution as required
• Provide on-call support 24x7 on an as-needed basis

Your Experience

• Willing to work flexible and varying shift times including weekends and evenings
• Previous experience in a Technical Support environment is required
• Excellent written and verbal communication skills
• Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols
• (LDAP, RADIUS, etc.)
• Experience working with Firewall Central Management Systems
• Experience working with a multi-factor authentication security system (tokens, certificates, CAC
• cards, and similar)
• Working knowledge of Security services (IDS/IPS, Firewalls, etc.)
• Strong ability to independently debug broad, complex, and unique networks with mixed media and
• protocols required
• Virtualization experience (AWS, Azure, VMWare, OpenStack)
• Experience with Windows and MAC OS is a plus (Debugging, Editing Registries, Plist, etc.)
• Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products a plus

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• 営業チームと連携し、担当領域におけるお客様へのソリューション提案を行う
• 現場の技術担当者から経営層まで、あらゆるレベルのお客様に対し、専門家としてプレゼンテーションを実施する
• 当社の価値を最大限に伝えるデモンストレーションを主導し、サポートする
• お客様やパートナーに対し、技術検証プロジェクトを主導し、ベストプラクティスに基づいた技術的な勝利を確実にする
• お客様のセキュリティ体制を強化・簡素化するためのソリューションを設計する
• 高度な設計や主要なユースケースを文書化し、パロアルトネットワークスのソリューションが適切に導入され、価値を提供できるようにする
• 業界のトレンドやセキュリティ環境の変化について議論をリードする
• お客様の要件と当社製品の適合性、および競争優位性を強調して説明する
• ネットワークセキュリティの主要な技術担当者として、RFI/RFPへの対応を支援・調整する
• 適切な導入と価値実現のため、パロアルトネットワークスやパートナーが提供するサービスを推奨する
• 市場における競合製品について的確に説明し、当社のソリューションが最適な選択肢であることを伝える
• 特定分野における高度な専門知識を有し、広範な技術知識を活用する

Your Experience

• CASB、DLPなどのData Security領域、またはSaaSセキュリティ、SSE/SASEにおけるプリセールス／セールスエンジニアリングの経験
• CASBやDLPソリューションを活用した提案、PoC（技術検証）の主導、および設計に関する深い知識と実践的な経験
• Zero Trustアーキテクチャの理解と、その中でのData Securityの役割に関する知見
• NGFW（次世代ファイアウォール）、プロキシ、SD-WANを含む、オンプレミスおよびクラウドベースのネットワークセキュリティ技術に関する確かな理解
• L2-L4ネットワーキング（L2スイッチング、IPルーティングなど）の基礎知識
• 顧客のビジネス課題を解決に導く、優れたコミュニケーション能力と問題解決能力
• 日本語での流暢なコミュニケーションおよびプレゼンテーション能力（ネイティブレベル）
• 読み書きが可能な英語力

All your information will be kept confidential according to EEO guidelines.