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דרושים Network Partner Manager / Bd ב-Fireblocks ב-סינגפור
מצאו את ההתאמה המושלמת עבורכם עם אקספוינט! חפשו הזדמנויות עבודה בתור Network Partner Manager / Bd ב-Singapore והצטרפו לרשת החברות המובילות בתעשיית ההייטק, כמו Fireblocks. הירשמו עכשיו ומצאו את עבודת החלומות שלך עם אקספוינט!
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2 jobs found
23.04.2025
F
Fireblocks Customer Success Manager APAC Singapore
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Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. Measure, monitor and report...
Description:
You’ll be:
- Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. Measure, monitor and report internally and externally to Customer Sponsors.
- Establish regular touchpoints to review progress against technical and strategic objectives including roadmap discussions
- Work closely with Sales to provide insights to customers about the applicability of new features in FireBlocks and identify additional business cases
- Develop, nurture, and maintain trusted advisor relationships with stakeholders at all levels and drive value and adoption.
- Translate customer product usage data into actionable advice for customers
- Provide Executive Business Reviews in a regular cadence with Business & Technical Stakeholders in collaboration with the Account Team including Sales, Business Leads, and Product partner
- Provide customer’s contract utilization pacing in regular account check-ins
- Provide customer upsell and expansion recommendations for platform products, partnerships, services, and cloud network partners across the full lifecycle in regular account check-ins
- Assist and provide expert deployment and operational best practices in all customer communication channels including in-person, email, web calls, slack, and mobile options
- Work cross-departmentally to find solutions to complex scenarios and integration issues
- Strong knowledge of Customer Success best practices, with experience defining processes to promote adoption
- Understand customer health scoring and predictive risk management to prevent and resolve risk. Program manage Customer escalations.
- Continuously drive communication and customer advocacy to ensure an orchestrated customer experience
- Work transparently to surface customer problems and allow others to participate in solving them.
You’ll bring:
- Bachelor’s degree with 5+ years of experience in Account Management or Customer Success role or related SaaS vendor or systems integrator or in-house practitioner
- Experience in managing significant technology and operational change programs and have credibility as a trusted advisor to customer executives for such programs
- Experience of directly assigned to customers and delivering upsell expansions of over $400 - 800k annually
- Project management experience & skills
- Ability to translate business requirements into business value, and work with sales and marketing teams to promote value-driven solutions to customers
- Ability to manage executive relationships and discussions is preferred
- Excellent moderation and communication skills
- Experience within a technical or account management area is preferred
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07.04.2025
F
Fireblocks Network Partner Manager / BD Singapore
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Relationship ManagementBuild and nurture strong relationships with exchanges, fiat partners, on/off ramps, and other key network providers.Act as the primary point of contact for existing and potential partners, ensuring seamless...
Description:
Key Responsibilities:
- Relationship Management
- Build and nurture strong relationships with exchanges, fiat partners, on/off ramps, and other key network providers.
- Act as the primary point of contact for existing and potential partners, ensuring seamless communication and collaboration with the Business Lead, Product and R&D.
- Business Development
- Drive the adoption of Off-Exchange Settlement among clients and venues in APAC.
- Expand our Network footprint by identifying and onboarding new strategic partner Banks, Exchanges, Custodians, and On/Off Ramp providers.
- Conduct market research and analysis to identify emerging Network opportunities and trends.
- Market Representation
- Represent Fireblocks Network at industry events, conferences, and client meetings across the APAC region.
- Champion the Fireblocks Network and its value proposition to potential partners and clients.
- Provide valuable market insights and feedback to the global team.
- Collaboration
- Work closely with internal teams (product, engineering, marketing, and sales) to ensure alignment and support for regional initiatives.
Qualifications:
- 3-5 years of experience in the cryptocurrency, stablecoin, or payments industry in a customer-facing role.
- Strong understanding of the APAC crypto and digital asset landscape, including key industry players, exchanges, and payment providers for on/off ramps.
- Proven track record of building and maintaining strong business relationships.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work independently and as part of a global team.
- Willingness to travel frequently throughout the APAC region.
- Ideally located in Singapore, other major financial centres in APAC will be considered.
- Fluent in English. Additional regional languages are a bonus.
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These jobs might be a good fit
Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. Measure, monitor and report...
Description:
You’ll be:
- Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. Measure, monitor and report internally and externally to Customer Sponsors.
- Establish regular touchpoints to review progress against technical and strategic objectives including roadmap discussions
- Work closely with Sales to provide insights to customers about the applicability of new features in FireBlocks and identify additional business cases
- Develop, nurture, and maintain trusted advisor relationships with stakeholders at all levels and drive value and adoption.
- Translate customer product usage data into actionable advice for customers
- Provide Executive Business Reviews in a regular cadence with Business & Technical Stakeholders in collaboration with the Account Team including Sales, Business Leads, and Product partner
- Provide customer’s contract utilization pacing in regular account check-ins
- Provide customer upsell and expansion recommendations for platform products, partnerships, services, and cloud network partners across the full lifecycle in regular account check-ins
- Assist and provide expert deployment and operational best practices in all customer communication channels including in-person, email, web calls, slack, and mobile options
- Work cross-departmentally to find solutions to complex scenarios and integration issues
- Strong knowledge of Customer Success best practices, with experience defining processes to promote adoption
- Understand customer health scoring and predictive risk management to prevent and resolve risk. Program manage Customer escalations.
- Continuously drive communication and customer advocacy to ensure an orchestrated customer experience
- Work transparently to surface customer problems and allow others to participate in solving them.
You’ll bring:
- Bachelor’s degree with 5+ years of experience in Account Management or Customer Success role or related SaaS vendor or systems integrator or in-house practitioner
- Experience in managing significant technology and operational change programs and have credibility as a trusted advisor to customer executives for such programs
- Experience of directly assigned to customers and delivering upsell expansions of over $400 - 800k annually
- Project management experience & skills
- Ability to translate business requirements into business value, and work with sales and marketing teams to promote value-driven solutions to customers
- Ability to manage executive relationships and discussions is preferred
- Excellent moderation and communication skills
- Experience within a technical or account management area is preferred
Show more
These jobs might be a good fit
בואו למצוא את עבודת החלומות שלכם בהייטק עם אקספוינט. באמצעות הפלטפורמה שלנו תוכל לחפש בקלות הזדמנויות Network Partner Manager / Bd בחברת Fireblocks ב-Singapore. בין אם אתם מחפשים אתגר חדש ובין אם אתם רוצים לעבוד עם ארגון ספציפי בתפקיד מסוים, Expoint מקלה על מציאת התאמת העבודה המושלמת עבורכם. התחברו לחברות מובילות באזור שלכם עוד היום וקדמו את קריירת ההייטק שלכם! הירשמו היום ועשו את הצעד הבא במסע הקריירה שלכם בעזרת אקספוינט.