Business Analyst Korea Taiwan jobs at Boston Scientific in South Korea, Yongin-si

1. Business Requirements & Solution Alignment

• Engage with Korea & Taiwan commercial and functional stakeholders to capture business needs, pain points, and improvement opportunities

• Translate business requirements into functional specifications that can be used by development or application teams

• Validate proposed solutions with business users to ensure alignment with desired outcomes

2. Application Portfolio & Gap Analysis

• Maintain an overview of the local application portfolio, including usage, fit, lifecycle status, and alignment to business processes

• Identify gaps in current systems and propose regional/global solutions where applicable

• Recommend local solutions or customizations when needed, ensuring integration with enterprise platforms

3. Collaboration & Solution Delivery

• Liaise with the Global IT and regional Digital Tech & Strategy and Data & AI teams to support implementation of global/regional systems

• Work with Application and Service Delivery Lead to track progress of solution rollouts and ensure successful adoption in Korea & Taiwan

• Participate in buy vs build assessments and manage vendor deliverables as needed

• Assist in user acceptance testing (UAT) and provide support during hypercare; measure adoption and stabilize post go live

• Provide clear status, decisions, and impacts to stakeholders; facilitate workshops across business and technical teams

• Work with development teams using modern SDLC practices (e.g., CI/CD) to ensure timely, high quality releases

• Track plans, risks, and delivery metrics; coordinate cross functional contributors and manage small workstreams

• Create end user materials and maintain system/process documentation

4. Governance & Compliance

• Ensure all IT requests and changes are aligned with BSC’s global or regional governance frameworks, including demand management, data privacy and cybersecurity

• Contribute to documentation of business processes, application requirements, and system usage

5. Continuous Improvement

• Collect feedback from users and stakeholders post-implementation to inform future enhancements or system upgrades

• Contribute to knowledge sharing, user training materials, and system documentation in collaboration with other IT teams

• Identify process and usability improvements; drive automation and standardization where feasible

6. On-going Support

• Support and maintain local applications

• Triage incidents, coordinate fixes and minor enhancements, and maintain configuration for local apps

[Required Qualifications]

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field

• 7+ years of experience in business analysis, preferably in commercial, supply chain, or healthcare IT environments

• Demonstrated experience in requirements gathering, solution evaluation, and stakeholder engagement

• Familiarity with enterprise applications such as CRM, ERP, or supply chain platforms.

• Strong documentation skills and experience with tools such as Jira, Confluence, or equivalent

• Understanding of IT governance, risk management, and data privacy principles

• Excellent communication and interpersonal skills; able to work across business and technical teams

• Tools: Jira/Confluence (or similar), Excel/Visio/diagramming; familiarity with data & AI platforms is a plus. Amazon Cloud Service or related system, Oracle or MS-SQL or related DBMS system, Eclipse / IntelliJ / Visual Studio related system

Commercialization in APAC

• Identify key strategic countries to find accelerated pathways to market by working with global, regional, and country cross functional teams, including regulatory, clinical, HEMA, finance, supply chain, R&D, etc.
• Establish a clear cadence of geo-expansion of products and support country teams to develop business case and commercialization plans; work with the divisional stakeholders to ensure APAC priorities are mapped into the divisional plan

Product and Business Enhancement Projects in APAC

• Identify and prioritize key strategic countries for product and business process enhancement projects with clear business impact and ROI assessment
• Work with the divisional stakeholders to ensure APAC priorities are mapped into the divisional plan
• Act as a commercial lead and partner for the projects and facilitate speedy execution by collaborating with global, regional, and country cross functional teams, including regulatory, medical/clinical, HEMA, finance, IT, supply chain, R&D, etc.

Understand Customer Insights and Connect into Global to Materialize the Opportunities

• Maintain a strong pulse on customer insights and market dynamics to guide business strategy

• Partner with market teams to identify current and future business opportunities and uncover transformative growth opportunities; Quantify and prioritize these opportunities, feeding insights into Global Division portfolio and investment discussions
• Act as a strategic connector between regional, divisional, and country teams to ensure APAC’s top needs are clearly communicated and addressed

Direct-to-Referral (DTR) Strategy and Execution

• Identify, establish, and maintain relationship with key Y90 stakeholders and multidisciplinary tumor boards (MDT) in APAC to understand patient and therapy selection pathway
• Develop the DTR and MDT engagement strategy for key markets and execute critical activities by partnering closely with global and country teams to grow the Y90 market

Key Qualifications

• Bachelor’s Degree
• 7+ years of experience in marketing, sales, clinical/medical, or therapy development in the healthcare industry with a proven track record of success
• Candidate with prior experience in interventional oncology marketing/sales; DTR or MDT engagement experience; Advanced degree in biology, oncology, MBA is a plus
• Excellent verbal and written English; Chinese, Japanese, or Korean is a plus
• Flexibility to navigate a dynamic internal and external environment, adapt to changing market conditions, and overcome challenges
• Strong stakeholder management, communication, and interpersonal skills; Ability to work in a fast-paced, demanding, multi-cultural environment
• Strong execution skills: ability to plan, execute, and deliver
• Travel: 20-30%

• Bachelor's degree in Marketing, Business, or a related field.
• 7+ years of relevant experience in marketing, customer experience, or commercial strategy, with experience in the medical device or a similarly regulated industry (healthcare-related preferred).
• Proven ability to drive customer-focused strategies and initiatives that align with broader business objectives.
• Demonstrated experience achieving results within a highly matrixed organization.
• Strong communication, collaboration, and stakeholder engagement skills, with the ability to lead and support diverse teams.
• Insight-driven and innovative thinker who is solution-oriented and effective in navigating ambiguous situations.
• Strong project management skills, with the ability to oversee multiple large-scale initiatives and lead cross-functional teams in dynamic environments.

• Experience leading high-functional marketing teams.
• Product Marketing experience in a medical device company.
• MBA or other relevant advanced degree.

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

People Services

• Responsible for providing HR guidance/support to client group(s) in most of the following areas: competency development, succession planning, talent management, talent acquisition, labor relations, employment law compliance, employee relations, employee engagement, change management and process improvement.
• Coaches and consults with people managers on performance management, development, morale, employee relations and organization effectiveness, helping to determine root causes and recommending appropriate next steps.
• Provide guidance and direction to people managers to ensure consistent, equal and fair treatment of all employees. Consult with managers to ensure the consistent application of and adherence to company policies and procedures.
• Establishes and cultivates internal relationships with key stakeholders such as HR Centers of Excellence, HR Business Partners and/or broader HR Operations team to drive consistencies and execute on initiatives to support the business.
• Present, train and/or facilitate workforce development programs as relevant. Support communication on and utilization of performance management tools & processes and compensation & rewards programs.
• Introduce, lead and influence change management initiatives with people managers to address issues that will enhance overall performance and build the overall human capital capability of the organization.
• Conduct and manage investigation of complaints and concerns that could result in legal ramifications; assess the severity, involve appropriate individuals and facilitate appropriate action based on policy and practice.

HR Operations & Benefits Administrations (Korea)

• Work independently and apply advanced payroll principles and knowledge to ensure standard operating procedures are followed; ensure compliance to all local legislative requirements related to payroll.
• Design and implement payroll audit processes and methodology; manage the payroll vendor payroll to ensure efficiency and accuracy
• Responsible for timely and accurate processing of payroll by the vendor
• Responsible for health and welfare programs, sales compensation, executive compensation and benefits, base pay and incentive plan administration.
• Prepare personnel costs for budgeting and analyze compensation and benefits spend versus plan.
• Represent Total Rewards and/or serve as project manager on specified initiatives.
• Review existing and proposed statutory requirements governing compensation and benefit administration and recommend appropriate course of action.
• Maintain and manage Korea HR systems and develop/add functions in the system according to benefits change or local regulations.

[Qualifications & Requirements]

• Bachelor’s degree in Business, Human Resources or related discipline or equivalent experience
• Minimum 5-8 years of related HR work experience in an MNC environment; at least 10 years of total work experience in HR or related field
• Language - Strong proficiency in both the English and Korean languages
• Prior experience in pharmaceutical, medical device and/or healthcare related industries will be highly preferred
• Prior payroll processing experience is a must
• Strong knowledge of local employment legislation
• Trustworthy and reliable, able to keep confidence and engage the right people at the right time
• Effective communication skills that balance business and employee needs
• Resilient and Adaptable. Is comfortable working with ambiguity, open-minded and possess flexibility to adapt and refine approaches to thrive in an evolving environment
• Strong drive for results. Is hands-on with strong follow up skills; possess a healthy sense of urgency
• Technologically savvy; possesses strong computer skills in Microsoft Office applications and technology/portals commonly used in HR

[Quality System Requirements]

For those individuals that supervise others, the following statements are applicable:

• Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
• Establishes and promotes a work environment that supports the Quality Policy and Quality System.

Functional Knowledge

• Requires in-depth conceptual, practical and technical and/or functional knowledge of principles and theories in own job function and general understanding of related job functions
• Has experience in applying this knowledge in a variety of situations to accomplish work

Business Expertise

• Applies understanding of key business drivers in the context of the organization's industry and how closely related teams integrate with others to accomplish their objectives and drive efficiencies

Leadership

• Supports team members by setting an example, coaching and providing feedback and guidance
• May lead small projects or project steps with manageable risks and resource requirements

Problem Solving

• Solves a range of problems of varying scope and complexity, generally applying existing solutions, while exercising autonomy to propose alternatives understanding their impact on the business or apply judgment based on experience to develop new solutions
• Works independently guided by company policies, guidelines and procedures, receiving guidance on complex and unprecedented problems

Impact

• Impacts quality and effectiveness of customer, operational, project/program or service activities within own team and other related teams
• Exerts some influence on the overall objectives and long-range goals of the organization

Interactions (and Communication)

• Exchanges complex information with others, potentially guiding and persuading others
• Regularly participates in discussions and presentations in small, cross-functional meetings, logically presenting information to convey key messages

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Job-specific training requirements associated with responsibilities and tasks personnel perform are established and demonstrated through their individual learning plan.
Ensure awareness and promote a work environment that supports implementation of the EHS and Energy Policies as relevant to the position.