Boston Scientific Sr Talent Management & HR Business Partner Korea South Korea, Yongin-si 912740552
Your Responsibilities Will Include:
- Manage and evolve Cx strategy priorities aligned to corporate and business unit goals.
- Identify and deliver a roadmap of Cx programs and use cases with measurable business impact.
- Manage professional employees to drive strategic advances in customer activation.
- Set Cx strategy team priorities and allocate resources to the most impactful areas along the roadmap.
- Manage new and existing operating models to monitor performance and impact of Cx initiatives, and lead change management through engagement with functional and divisional leadership forums.
- Manage a team to evaluate divisional readiness and commercial maturity across key areas.
- Identify capability gaps and partner with enablement and training teams to close them.
- Work closely with divisional cross-functional teams to identify business priorities, understand customer and business insights to inform Cx business cases, and remove friction in program execution.
- Serve as the strategic liaison for all corporate Cx initiatives and governance.
- Bachelor's degree in Marketing, Business, or a related field.
- 7+ years of relevant experience in marketing, customer experience, or commercial strategy, with experience in the medical device or a similarly regulated industry (healthcare-related preferred).
- Proven ability to drive customer-focused strategies and initiatives that align with broader business objectives.
- Demonstrated experience achieving results within a highly matrixed organization.
- Strong communication, collaboration, and stakeholder engagement skills, with the ability to lead and support diverse teams.
- Insight-driven and innovative thinker who is solution-oriented and effective in navigating ambiguous situations.
- Strong project management skills, with the ability to oversee multiple large-scale initiatives and lead cross-functional teams in dynamic environments.
- Experience leading high-functional marketing teams.
- Product Marketing experience in a medical device company.
- MBA or other relevant advanced degree.
Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
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