Analyst Ii Sales Operations jobs at Boston Scientific in India, Gurugram District

Claudia Ardelean
Radhika Kapoor

Key Responsibilities:

1. AI Strategy and Implementation:
• Drive the adoption and strategic integration of AI and automation within the PTP service line.
• Develop customized AI strategies that align with the unique requirements of the business.
• Identify and prioritize opportunities for automation that enhance operational efficiency and business growth.
• Partner with PTP and GPO leadership to ensure AI initiatives are aligned with broader business objectives.
2. Project Management:
• Lead the execution of prioritized AI and automation projects, managing them from inception to completion.
• Develop and manage comprehensive project plans, timelines, budgets, and resource allocation.
• Coordinate cross-functional teams, ensuring effective communication and collaboration between business and technical teams.
• Monitor project progress, identify potential risks, and implement mitigation strategies to ensure successful project delivery.
3. Business Analysis:
• Collaborate with stakeholders to gather and document business requirements for AI initiatives.
• Conduct market research and competitive analysis to identify opportunities for AI-driven innovation.
• Analyze business processes to identify areas where AI can add significant value and improve efficiency.
• Translate complex technical concepts into clear, actionable insights for non-technical stakeholders.
4. Stakeholder Management:
• Engage with business leaders and clients to understand their strategic goals and how AI can support them.
• Provide regular updates and status reports to stakeholders, ensuring alignment between stakeholder needs and project deliverables.
• Foster a culture of innovation and strategic thinking within the PTP service line by promoting the benefits of AI and automation.
5. Innovation and Continuous Improvement:
• Apply technical knowledge to assess and recommend new AI tools and platforms that can drive innovation.
• Escalate issues and coordinate resources to resolve challenges in AI implementation.
• Conduct post-implementation reviews to assess project outcomes, identify lessons learned, and suggest areas for improvement.
• Foster a continuous improvement mindset, encouraging the exploration of emerging AI technologies and methodologies.
6. Documentation and Reporting:
• Maintain detailed project documentation, including business cases, project charters, and change requests.
• Track and report on key performance indicators (KPIs) to measure project success and business impact.
• Ensure comprehensive records of project activities, decisions, and lessons learned are maintained for future reference.

Qualifications:

• Experience:
• 5+ years of experience in business analysis, project management, or a related field, with a focus on AI and automation.
• Proven track record of successfully leading and delivering AI/automation projects within a corporate environment.
• Education:
• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.
• Advanced degree or certification in AI, Project Management, or a related discipline is a plus.
• Technical Skills:
• Strong understanding of AI concepts, particularly in the context of business applications.
• Proficiency in project management tools (e.g., Jira, Asana, Microsoft Project).
• Experience with data analysis and visualization tools (e.g., Excel, Tableau, Power BI).
• Familiarity with software development lifecycle (SDLC) and agile methodologies.
• Soft Skills:
• Excellent analytical and problem-solving abilities.
• Strong communication and interpersonal skills, with the ability to work effectively across business and technical teams.
• Ability to manage multiple projects simultaneously and deliver on tight deadlines.
• Strategic thinker with a focus on driving business value through AI and automation.
• Bonus Skills:
• Experience with Generative AI or other advanced AI technologies.
• Certification in project management (e.g., PMP, Scrum Master).
• Experience with process modeling tools (e.g., BPMN, Visio).

India-Haryana, Gurgaon

This role serves as the central data governance and stewardship lead for JARVIS system, supporting the APAC commercial organization and related functions. Key responsibilities include ensuring data accuracy through audits and reconciliations across systems (SAP, SFDC, SuccessFactor, and JARVIS), managing data access and privacy compliance, and providing first-level user support. The role also involves business analysis - engaging with stakeholders to gather requirements and translating them into actionable technical deliverables to support ongoing system enhancements.

Your responsibilities will include:

• user account and access management for JARVIS system, utilizing both JARVIS and IT Remedy systems.
• Business Analysis & Requirement Gathering – Engage with stakeholders to gatherand analyze business requirements, translating them into technical deliverables toenhance the JARVIS system and support ongoing projects.
• Data Source Assessment – Evaluate and analyze data from various systems (SAP,SFDC, SuccessFactors, etc.) based on business requirements, ensuring the right datais leveraged for reporting and analysis.
• Data Audits & Reconciliation – Perform random audits of data from various sourceswithin APAC, ensuring data accuracy through reconciliation between final reports andsource systems
• Data Quality Maintenance – Monitor data quality through feedback and metrics,addressing issues and implementing corrections as needed.
• Data Usage & Insights – Share best practices for data usage across teams andprovide actionable insights to improve decision-making.
• Compliance & Security – Ensure data compliance and security, safeguardingsensitive information and providing regulatory guidance.
• Foster a diverse, inclusive workplace and collaborate effectively as a team player.

Required Qualification:

• 2-4 Years experience required in SQL, AWS, Salesforce, Tableau, or equivalent data and analytics tools
• Strong hands-on experience in data management and analytics report creation.
• Proficiency in SQL for data querying and manipulation
• Strong analytical mindset with the ability to identify trends, detect anomalies, and solve complex data-related issues.
• Experience supporting data-related projects, including timelines, stakeholder coordination, and deliverable tracking.
• Proactive in identifying and implementing improvements related to workstream.
• Ability to communicate effectively with both technical teams and business stakeholders, especially in translating data insights into actionable recommendations.
• Comfortable working in international, multilingual environments.
• Willing to align with APAC time zones.

Preferred Qualifications:

• Experience in Sales Operation is an advantage.
• Knowledge of regional data privacy regulations (e.g., GDPR, PDPA) and compliance best practices.
• Familiarity with Process controls and documentation (e,g, DTPS, SOPs).

Job Responsibilities

• Manage & deliver daily performance as per the agreed SLA matrix.
• Perform day-to-day journals, and accounts reconciliation transactions for ATR
• Handling Inter-Company accounting and reconciliation.
• Cross charge to different sister-concern in their local currency.
• Managing Inventory accounting.
• Handling Statutory Audit schedules related to its area of work.
• Assist GBS manager for process stabilization.
• Work with the local finance team on day-to-day issue resolution.

Required Qualifications

• Gradual/Post graduation in commerce or equivalent
• >3 years’ experience in similar roles or shared service environment.
• Experience in the end-to-end ATR /RTR process.
• Strong fundamentals in accounting
• Hands-on for General Accounting, Inventory accounting and reconciliations.
• Knowledge of SAP is plus
• Expert in MS-Office & all major tools in Excel, Word & PowerPoint.
• Good communication skills both written & verbal

Job Role:

The core objective of this role is to support the sales-operation manager to maintain the service delivery goals and other objectives of the department.

Key Responsibilities:

• Support sales operations activities such as master data management (MDM), capital equipment tracking, helpdesk coordination, and related operational tasks.
• Coordinate with Sales teams to understand requirements and initiate internal requests following defined processes.
• Ensure timely execution of requests through collaboration with internal teams and functions.
• Achieve individual targets and maintain compliance with SLAs, KPIs, and other performance indicators.
• Assist in identifying and initiating corrective actions for service incidents and operational issues.
• Monitor service metrics and highlight areas for improvement.
• Execute daily activities aligned with departmental strategies and goals.
• Contribute to improvement initiatives including automation, system implementations, and process enhancements.
• Prepare and submit periodic reports (daily, weekly, monthly) on assigned activities.
• Provide first-level support to Sales teams for operational issues and service requests.
• Support analysis of sales requirements and assist in achieving business outcomes.
• Communicate effectively with internal stakeholders to ensure seamless coordination.
• Comply with all relevant SOPs, DTPs, and regulatory requirements to support quality and compliance.
• Track completion of assigned mandatory training and ensure personal compliance.
• Maintain accurate and up-to-date documentation such as SOPs, DTPs, and process maps in line with operational standards.
• Flexibility to work in rotational shifts as required by business operations.

Skillset Required

• Knowledge of specialized functions such as master data maintenance, helpdesk operations, and other sales support activities.
• Strong verbal and written communication skills to engage effectively with stakeholders.
• Comfortable working on time-sensitive tasks and meeting deadlines in a fast-paced, dynamic environment.

About the Position:Analyst, PTP

• Process vendor invoices in ERP systems (SAP/Ariba) ensuring accuracy and compliance.
• Resolve discrepancies related to pricing, quantity, or tax with procurement or vendors.
• Participate in month-end closing activities and reporting
• Support internal and external audits by providing necessary documentation.
• Good keyboard skills to ensure accurate and fast processing
• Query Management with tracking to ensure none is missed
• Come up with innovative ideas to improve the process and drive efficiency
• Able to link DTPs / SOPs/ DLPs with the process and apply changes as and when required
• Call handling skills to respond to vendors, employees, etc.

Your Experience:

• University Degree/Post graduation in accountancy or equivalent
• > 4 years’ experience in similar roles or shared service environment.
• Experience in end-to-end PTP process.
• Extremely strong fundamentals in accounting
• Prior experience of handling Statutory Audits.
• Experience in using Ariba’s PtP module is desirable but not required
• Expert in MS-Office & all major tools in Excel, Word & PowerPoint.
• >3 years of experience on ERP tool – SAP.
• Experience for project participation will be a plus
• Good communication skills both written & verbal
• Smart and pick up quickly. Hands on approach with ability to work effectively individually and in a team environment
• Good self-starter and can work under pressure
• Analytical, detailed oriented, accurate with a sense of urgency to complete projects & meet deadlines
• Good team player and willing to take on additional responsibilities.
• Good communication and email writing skills

Account Payable Analyst with German

In this position you will be responsible for processing all taks timely and accurately in accordance with the required procedures and instructions. Additionally, you will provide quality service and support to the company’s suppliers.

Your Responsibilities will include:

• Support AP processes for the EMEA region
• Diagnose and resolve incoming supplier queries with high-quality service standard
• Liaise with internal departments to ensure proper handling of queries

• Advise suppliers on appropriate action by following procedures
• Make calls to suppliers for timely queries follow up
• Maintain log of all helpdesk interactions to include issues and resolutions
• Identify and escalate situations requiring urgent attention to the Supervisor
• Assist in performing root cause analysis on repetitive errors
• Collaborate with other teams or departments as needed

• Make sure all tasks are performed as stated in the existing policies, procedures and country regulations

Who are we looking for:

• A min. 1 year of accounts payable or related accounting experience in Share Service Center environment
• Good command of spoken and written English and German

• Service-oriented and able to collaborate with both external and internal parties via multiple communication channels
• Detail-minded, accurate, analytical and possess a mindset of continuous improvement
• Strong communication skills (oral, written and listening)
• Ability to identify issues quickly and to be able to solve and handle queries in a timely manner

• Pro-active attitude and able to work with respect to the deadlines
• Must be self-motivated and able to follow direction and able to work independently or as a team
• Proficient with MS Office software, experience with ERP systems (SAP or SAP S/4Hana nice to have)

What We Offer:

• Hybrid work model with flexibility.
• Work in an international, dynamic, and innovative environment.
• Access to cutting-edge tools and professional development programs.
• Career growth opportunities with mentoring, coaching, and global exposure.
• Comprehensive benefits package, including:
• Private healthcare (Lux Med VIP)
• Multisport card / Culture card
• Lunch card
• Life insurance
• Language courses
• Employee Assistance Program
• Employee Stock Purchase Plan (ESPP)
• Internal events & charity initiatives

About the role: Analyst II, Sales Operations

The core objective of this role is to support the sales-operation manager to maintain the service delivery goals and other objectives of the department.

Job Responsibilities:

• Support sales operations activities including rebate processing, pricing contract management, and capital equipment Management.
• Ensure achievement of individual goals, SLAs, KPIs, and timely delivery of services.
• Monitor service metrics and take corrective actions for incidents and errors.
• Coach team members, manage recertifications, and communicate process updates effectively.
• Facilitate knowledge transfer, act as back-up, and promote best practice sharing within the team.
• Escalate issues or exceptions promptly to supervisors.
• Contribute to departmental strategies and support improvement initiatives (e.g., automation, system implementation).
• Prepare and deliver regular reports (daily/weekly/monthly) on operational activities.
• Provide frontline support to sales teams and analyze requirements to help achieve results.
• Maintain compliance with SOPs/DTPs and ensure completion of mandatory training.
• Own and update process documentation (SOPs, DTPs, process maps) for operational excellence.
• Foster open, two-way communication with internal and external stakeholders.
  

Your Experience:

• Bachelor’s degree required; Masters preferred
• > 5 years of Shared Services/Global Business Services experience in sales operation, master data, finance, supply Chain management operations. Service Delivery management, operational metrics and scorecards, and experience within a progressive global shared service operating model with be preferred.
• 1-2 Years of Team Handling Experience is preferred.
• Superior problem-solving skills, communication and team/interpersonal skills. Outstanding ability to diagnose problems which could be related to process, technology, strategy or people and put in place actions/measures.
• Preferred experience in driving projects for improvements.
• PC literacy: ability to quickly learn and productively use new software applications
• IT technical skills: Microsoft office tool, understand the underlying technical aspects of technology / system / applications.
• International experience – Self-awareness of communication styles and cultural / global differences