EY Tax Services Senior Manager - FSO 

United States, New York, New York 

936444048

Tax Technology and Transformation offers services to companies in response to the impact of existing and emerging technology, including the growing data burden that many businesses face, driving efficiencies to create a cost-effective tax function and the need to understand how to make data an asset to establish a frictionless customer experience. The underlying objective of the combined offerings is to help businesses navigate the digital age of tax transparency alongside new trends in customer tax compliance and tax audit methods, as well as helping to solve the most pressing challenges that businesses face. Tax Technology and Transformation is composed of the following services

• Digital tax transformation
• Tax applications-as-a-service
• Tax data and improvement
• Tax analytics and reporting enhancement
• Emerging tax technology, including robotic process automation (RPA), artificial intelligence (AI), blockchain, cloud solutions, data lake development and business intelligence innovation
• Tax technology program mobilization
• Customer tax technology application design, development and deployment
• Tax technology strategy and road mapping
• Tax operating model transformation, including process improvement, risk and controls

Responsibilities include

• Understanding and high-level working knowledge of requirements of Information Reporting and Withholding (IRW)
• Direct the technology team and provide visibility to leadership on status, issues, or situations which need to be addressed
• Manage and monitor team's work, progress reporting, workload, quality and utilization/overtime distribution across the team
• Responsible for all escalation and resolution and provide visibility to leadership
• Evidencing performance and introducing efficiencies via the appropriate KRI's and KPI's for Management
• Design and implement automated IRW solutions
• Supporting the ongoing enhancements and maintenance of solutions focused on customer tax
• Supporting the implementation of global digital tax reporting solutions

Skills and attributes for success

Provide leadership (advising and providing direction) to others in financial areas of specialization while leading the coordination of daily work activities and review the most complex work of other teammates. This position requires a keen focus on the performance of multiple tax operations workstreams and coordination with both domestic and international delivery team leads. Employee may also regularly lead multiple engagements/workstreams. Employee works independently, with leadership guidance in only the most complex situations. Employee has the authority to make significant choices and decisions, without specific guidance or direction from leadership

To qualify for the role, you must have

• Undergraduate emphasis in accounting and approximately 10 years of related work experience in customer tax process improvement experience or equivalent experience in business or industry; or a master's degree and approximately 6 years of related work experience preferred
• Approved technical certification, CPA license or membership to state Bar or progress to attaining those mentioned
• Excellent managerial, leadership, organizational, and verbal/written communication skills
• Relevant experience in one or more of the following specialty areas:
  • indirect tax software products such as Vertex, ONESOURCE (fka, Sabrix), Avalara
  • ERP systems such as SAP, Oracle, etc., procurement systems such as Ariba, Coupa, etc.

• Change management, technology and process improvement experience

Ideally, you’ll also have

• Experience in designing and implementing scalable IRW solutions to serve a large institution or as a vendor that supports multiple solutions

Deep knowledge of the software development lifecycle