Adidas FLOOR MANAGER 

United States, California, San Diego 

933044815

Contributes to store profitability by:

• Ensuring KPIs for a defined area within the store are met or exceeded
• Coordinating team members to balance service and operations, resulting in a leading shopping experience
• Supervising and coaching the team within a defined area of responsibility
• Assuming Assistant Store Manager responsibilities in their absence

• Allocate resources and organize processes to drive efficiency and productivity
• Understand and apply Retail KPIs to make commercial decisions
• Track performance data (e.g., best sellers, space allocation) and adjust accordingly

• Act as a role model for customer service using advanced sales techniques
• Ensure professional and confident management of store visits
• Supervise and coordinate team to deliver excellent customer service
• Understand customer expectations and coach team to exceed them
• Use category expertise and brand enthusiasm to drive sales and loyalty

• Guide and train team on core and seasonal product knowledge
• Support recruitment, onboarding, training, and development of store team
• Coach, motivate, and inspire team members to maximize performance
• Share best practices to improve team performance
• Demonstrate a desire to learn and seize development opportunities

• Create an appealing, easy-to-shop environment
• Ensure consistent execution of visual merchandising and housekeeping standards
• Maintain a safe shopping and working environment
• Maximize product availability by coordinating stockroom-to-floor delivery and replenishment

• Ensure accurate and quick processing of sales transactions
• Adhere to cash protection procedures
• Implement and monitor loss prevention procedures

• Actively engage team in fitness and sporting activities
• Execute campaigns and maintain high visual merchandising standards
• Collaborate with VM Champion for area-specific execution
• Improve customer interaction using Net Promoter Score insights

• Not Applicable

• Customers
• Peers and Supervisor
• In-Store Operations
• Visual Merchandising Manager

• Stepping into Management Competencies

• Minimum 12 months’ experience in a sports/fashion retail environment
• Advanced selling experience and comprehensive product, retail, and industry understanding
• First supervisory experience
• Intermediate numeracy and literacy
• Advanced verbal communication skills