Red hat Senior Technical Writer India, Karnataka 712141159
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What you will do?
Work closely with content strategists, DPMs, engineering teams, support teams, and other stakeholders to create and maintain accurate, high-quality documentation for desired audiences within the scheduled timeline.
Actively participate in feature meetings to stay on top of developments and to advocate for the user
Respond to customer feedback to address content gaps and promote continuous improvement of the documentation experience
Collaborate across various writing teams to help improve processes for content creation, delivery, and maintenance
Provide feedback and mentor other technical writers to improve the quality and consistency of our content
Keep up to date on changes to our toolchain, versioning systems, customer use cases, support issues, and business strategy
Devote time to research and increase your understanding of your product area, including related trends and topics in artificial intelligence (AI), machine learning (ML), and machine learning operations (MLOps)
What you will bring?
5+ years of experience as a Technical Writer
Experience with DITA
Ability to independently conduct research and collaborate with technical and subject matter experts to produce and improve documentation
Ability to understand and explain complex technical concepts concisely
Proficiency in modular authoring and version control systems
Experience with software and documentation development life cycles
Experience writing documentation to meet accessibility and usability requirements
Experience using a writing style guide
Familiarity with structured, topic-based authoring and information architecture
Knowledge of AI, ML, and MLOps concepts and technologies
The following are considered a plus:
Knowledge of open source philosophies and Red Hat products
Hands-on experience with Linux
Hands-on experience with Git
Experience with Search Engine Optimization (SEO) in the context of product documentation
Experience in leading cross-team initiatives and mentoring writers
Familiarity with agile methodology.
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