US Bank Product Owner - Digital Merchant Boarding Category 

Poland 

64287650

The main purpose of this role is to provide optimal value to our partners by accepting responsibility for:

• Overall ownership of your Products how those fit into the Digital Merchant Boarding Platform and being the subject matter expert, including deep technical understanding.
• Work as part of a team wider team to introduce new features and functions to the Elavon Digital Boarding Platform
• Full product lifecycle from inception, configuration test and support.
• Effectively manage your Product roadmap, prioritisation and backlog.
• Providing technical oversight within the organisation to ensure that functionality can be fully understood and maximised.
• Participation of Scrum events, understanding the wider Platform Product delivery commitments.
• Capture, document and relay partner requirements and product enhancements to internal or vendor development teams.
• Cooperating closely with vendor, internal, external and international development teams, with the focus on timely implementation of defined requirements.
• Cooperating closely with internal, external and vendor and development teams, with the focus on timely implementation of defined requirements.
• Conduct solution overviews and demonstrations to end users of the Digital Merchant Boarding Platform.
• Own documentation creation and distribution. Ensuring regular reviews to maintain optimal efficiency and effectiveness.
• Produce high quality internal and partner facing collateral, based on an user-friendly approach to ensure ease of implementation.
• Acting as the liaison between teams and stakeholders.

You may also be asked to:

• Undertake examinations of competitor solutions.
• Support and/or manage the technical aspect of Product implementation and integration projects within our Partner Network.
• Assist with business as usual, Production support and fault finding.
• Participate in testing and validation of code releases
• Facilitate regular meetings with partners and vendors.
• Work flexible hours to ensure a task is completed in line with deadlines.

Must have:

• Previous experience of Product Owner or similar role.
• A general understanding of the Payments Industry and specifically Payment Acquiring. Merchants, Payment Facilitators and Marketplace Partners.
• Experience of Merchant Digital Boarding.
• Agile project delivery and an understanding of SCRUM.
• Experience in Customer/Partner engagements which require the ability to work with our Partners to become a trusted advisor for service and quality.
• Ability to develop effective working relationships internally at a variety of levels. Working closely with commercial departments such as sales, operations.
• Good interpersonal, communications skills with excellent presentation skill and able to communicate with all levels of people.
• Ability to create clear, concise and if required detailed documentation, which on occasions will need to be highly technical.
• Strong time management, task prioritisation, and delegation skills with an ability to cope under pressure and prioritise work effectively.
• Comfortable delivering multiple work-streams in parallel.
• Work alone unsupervised.
• High sense of Service delivery and Service quality.
• Proficient in using, Microsoft Office Products, including SharePoint, Jira and Confluence.

Desirable:

• Experience in or understanding of technical integration projects.
• Experience in or understanding of using tools and software that support API integrations, such as Postman.
• Experience in or understanding of API integrations
• Experience in or understanding of JSON / JavaScript / YAML

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