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Apple Data Science Analytics Partner AppleCare Digital United States, Texas, Austin 640602782
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Coordinate across cross-functional areas to generate, handle and implement new initiatives, track status, and identify critical issues and their resolution. Partner with peers to build and prototype analyses pipelines that provide insights at scale. Evangelize adoption of standard methodologies and build greater awareness of common data analysis pitfalls.
- Advanced degree (MS / MBA / PhD) in a quantitative field such as Data Science, Statistics, Operations Research, Engineering, Computer Science, Information Technology, Mathematics, Physics, Finance, Economics or a similar quantitative field.
- 5+ years of industry experience in an Analytics/Data role. Ability to work hands-on with data.
- Experience navigating through complex organizational structures and influencing business partners and customers in decision making.
- Experience working in diverse cross-functional teams to drive results and providing expertise and direction on analytics, data science, experimental design, and measurement.
- Experience articulating and translating business questions and using analytics and data science techniques to answer those questions.
- Experience in producing powerful visualizations and dashboards that balance both art and science (using Tableau/D3, etc).
- 3+ years of experience in an internal or external Consulting or Strategy capacity
- Experience with Customer interaction systems and technologies such as IVR, Phone, Chat, Apps and other Digital Channels is highly preferred.
- Experience and familiarity with AI technology systems, and a deep understanding of the latest technology advancements in the GenAI space is preferred.
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