KLA Quality Engineer 

United Kingdom, Wales, Newport 

575000282

Purpose of the role

You will take ownership of supplier and customer facing issues, establishing root causes and implementing a range of improvements to prevent future issues for KLA-SPTS end customers, and enhance manufacturing efficiency, by minimising the impact of supplier issues. You will be responsible for implementing appropriate improvements as we drive to be better.

***SPTS, division of KLA, is proud to be an inclusive and diverse employer. To enhance our diverse workforce and business growth we offer a flexible working culture, please let us know how we can support your needs - full time, part time, job share, flexible hours***

Your day to day responsibilities will include:

Field and supplier quality issue management:

• Investigate and analyse customer-reported field issues, and manufacturing issues, including product defects, failures, and performance concerns.

Root Cause Analysis:

• Perform root cause analysis (RCA) to identify the underlying causes of issues, collaborating with engineering and product teams to implement corrective actions.

Data Analysis & Reporting:

• Collect, analyse, and interpret data from customer feedback, field reports, and test results. Generate and present detailed reports on trends and recurring issues.

Multi-functional Collaboration:

• Collaborate with Product Development, Manufacturing, and Service teams to provide technical guidance and ensure that corrective actions are implemented effectively.

Problem Resolution:

• Develop and implement corrective and preventive actions (CAPA) for identified quality issues. Follow up to ensure that solutions are sustained over time.

Quality Documentation:

• Maintain detailed documentation on issues, resolutions, and changes made to processes or products. Ensure that documentation adheres to quality standards and regulatory requirements.

Communication to customers:

• Provide clear communication to customers or manufacturing team regarding issues, progress, and resolutions.

Continuous Improvement:

• Work on continuous improvement initiatives to enhance the overall product quality and reduce future issues.

Quality systems activities

• Take part or lead in process mapping exercises and carry out internal and supplier audits

KLA is proud to be an equal opportunity employer. For this role we are looking for someone who:

• Related experience in a Quality role
• Identifying, defining and embedding new processes at both supplier and internally while working with the process owners
• Have strong verbal and written communication skills
• Work well within diverse groups of people
• Familiar with swim lane process mapping
• Have Internal/Supplier auditing experience
• Have strong IT Skills
• Have experience of ERP and MES systems (preferred)
• Can also ideally demonstrate 8D, Lean, 5 Why’s, Pareto Analysis, Six Sigma, FMEA experience
• Knowledge of ISO9001:2015 standard

Your qualifications:

• Ideally, degree qualified in an engineering or manufacturing subject or equivalent experience
• Ideally, qualified in six sigma to green belt level or higher

Annual leave starting at 25 days (plus bank holidays), contributory pension scheme, cash health plan, cycle to work scheme, global bonus plan, share scheme, rewards scheme, life assurance.