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Responsibilities:
Deepen existing client relationships by investing time getting to know your clients, transforming these learnings into meaningful recommendations, and staying connected beyond the point of sale while delivering remarkable client experience
Represent Citibank as a brand ambassador, an expert on Citi’s products and their benefits and an educator on digital innovations
Digitally savvy; comfortable adopting new technologies, explaining digital tools to clients, and interacting with clients across multiple channels (both in-person and virtual)
Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals
Recognize transaction needs of clients, educate clients on all service and digital channels and leverage technology/ marketing tools available to uncover opportunities, and present product offers/financial solutions
Understand and comply with Citibank policies, standards and procedures
Drive client satisfaction through delivery of exceptional client experience, acquire new relationships and deepen existing relationships through the presentation of relevant products and services
Understand and comply with Citibank policies, standards and procedures to ensure the security of the bank’s and clients’ assets
Qualifications
2-4 Years of relevant experience; banking/finance, retail, or sales experience preferred
High school diploma or equivalent required; Bachelor’s Degree preferred
Consistently demonstrates clear and concise written and verbal communication skills
Demonstrated ability to cultivate relationships and identify and execute on opportunities for growth
Excellent attention to detail
Strong integrity and professionalism
Proficient computer skills and banking technology skills
NMLS registration; Safe Act compliant
Monday thru Friday 8:30am-5:30pm
Consumer SalesBranch SalesFull timeSan Francisco California United States$61,280.00 - $85,520.00
Anticipated Posting Close Date:
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