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Fortinet Systems Engineer 
Costa Rica 
493462259

27.03.2025

Responsibilities:

  • Assist in qualifying sales leads from an Engineering standpoint.
  • Serve as a trusted technical advisor to customers and sales teams.
  • Lead technically sales meetings with customers to understand their Cybersecurity challenges and requirements and align them to Fortinet solutions and services.
  • Be the main technical resource on sales meetings to answer and collaborate with? the customer around Fortinet solutions features, specifications, and functionalities.
  • Build cybersecurity solutions and Bill of Materials aligned to customers’ needs and requirements.
  • Conduct technical presentations of Fortinet products and solutions.
  • Lead the technical sales activities like assisting partners in the process of answering RFxs, demonstrations, Proof of Concepts, ensuring Fortinet’s solutions exceed customer expectations.
  • Act as the primary technical contact for customers and partners, collaborating closely with Account Managers, demonstrating Fortinet’s valued proposition.
  • Be able to clearly understand, articulate and deliver Fortinet’s value proposition, to customers and partners.
  • Be a presenter in internal or external meetings, like events, Executive Briefing Centers (EBCs), Marketing activities, or any market positioning activity.
  • Manage multiple opportunities effectively while maintaining exceptional customer experiences, with a great report within internal tools.
  • Proactively manage internal and external communications including calls, emails and chats based on the predefined SLAs.
  • Stay ahead of cybersecurity trends and Fortinet’s product offerings.

Required Skills and experience:

  • 5+ years of experience in Security Operations Teams (Blue Team, Red Team, SOC Manager, Senior SOC Analyst).
  • 2+ years in Network Security (LAN/WAN and WLAN Admin/Manager) with experience with NGFW/SDWAN technologies, Large Campus and Datacenter Networking solutions.
  • 2+ Years of experience in pre-sales engineering roles is a plus.
  • Deep understanding of enterprise network security architectures, industry cybersecurity frameworks, and regulations such as NIST, MITRE ATT&CK, COBIT, PCI-DSS, FERPA, HIPAA and Zero Trust.
  • Strong understanding of Enterprise Cybersecurity and Network Architectures. Knowledge of the following concepts: Network Security, Security Operations, Cloud Technologies, Secure Access Service Edge, Network Access Control.
  • Strong understanding in the following technologies and protocols: RADIUS, LDAP, PKI, IKE, Certificates, L2TP, VXLAN, IPSEC, 802.1Q, AES, SSH, TLS/SSL, SHA.
  • Understanding of Private and Public Cloud environments like VMWare, Hyper-V, Kubernetes, GCP, AWS, Azure, OCI, Nutanix.
  • Experience with modern encryption, authentication and IAM technologies
  • Strong understanding in the following solutions: SIEM, SOAR, EDR, EPP, PAM, DLP is a plus
  • Strong communication and interpersonal skills, with ability to work effectively with technical and non-technical teams.
  • Strong problem-solving and analytical skills.
  • Professional proficient in English, being able to effectively participate in technical discussions, internal and external meetings, and written communication.

Education and Certifications:

  • Bachelor's Degree or equivalent experience.
  • CISSP, CISM, CISA, CCSP, CEH, GSEC, OSCP, TOGAF or other professional level credentials/accreditations are a plus.
  • Fortinet Certifications (FCP, FCSS, FCX) are a plus
  • Strong Wireless technologies knowledge is a plus.
  • Cloud Certifications from a well-known vendor is a plus.