Facilitate New Hire and Continuous instructor-led and virtual technical training on electric vehicles equipped with complex automotive and electromechanical systems to enable employees to perform their role safely and to Tesla’s standards
Maintain expert knowledge of the most current product knowledge, systems, methods, techniques, and best practices of Tesla electric vehicles
Support the Content Development team with the creation, revising and/or reviewing training material, as needed
Support local apprentice programs as needed, including delivering training, supporting apprentice mentors, and reviewing training materials
Partner with Managers and Coaches to identify and train for skill gap development of employees
Serve, coach and mentor a network of Service Coaches to enhance core capabilities and ensure continuous process improvement
Support the cross training and upskilling of peer trainers
What You’ll Bring
Equivalent in experience and evidence of exceptional ability
Strong automotive system diagnosis and repair knowledge; with experience of electric vehicles preferred
Strong facilitation, coaching, stakeholder management and interpersonal communication skills required.
Excellent verbal and written communication skills, and demonstrated confidence and professionalism in working in a customer-facing role
Proactive, flexible, confident, professional, and self-directed in a fast-paced environment. Tech savvy – able to expertly use a full suite of office and learning technologies
Ability to travel at least 60% of the time, with a valid Driver’s License and a valid passport
Experience with Tesla’s infotainment and driver’s assistance systems strongly preferred