Amazon Senior Business Intelligence Engineer EU Hardlines CX IDQ & Marketing 

United Kingdom, England, London 

455129433

*Role is available in any of our core EU5 offices: London, Paris, Munich, Madrid, Milan*In this unique role, you'll investigate the full customer journey through deep-dive reports and comprehensive analysis. Working closely with product managers, you'll analyse everything from search patterns to product discovery behaviours, visualisation feature adoption, and detail page engagement. You'll build automated reporting solutions, design and analyse experiments that validate new ideas, and create sophisticated dashboards that drive decisions. Through your analytical rigor and clear documentation, you'll help ensure millions of customers can easily find and trust the product information they need.Key job responsibilities- Partner with EU Retail leadership to analyse and understand core strategic shopping missions, developing analytical frameworks that shape search and browse experiences for key retail segments
- Develop and implement detail page personalisation strategies, including context-based product recommendations- Drive improvements in product data quality by identifying gaps through automated monitoring and analytical deep dives
- Present complex analytical findings to senior leadership, influencing strategic decisions and prioritisation of CX/IDQ initiatives