Bank Of America Ops Sr Analyst 

United States, North Carolina, Charlotte 

451079269

This job is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures.

Responsibilities:

• Maintains accuracy of client portfolio using internal and external comparison tools
• Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling
• Explores methods to enhance processes, further reduce risks, and boost client experience
• Partners with colleagues on the trade and sales support teams, as well as external agents
• Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting
• Escalates potential risks and exposures to manager in a timely manner
• Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions

Required Skills:

• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Extensive work with data systems, databases and spreadsheets
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
• Knowledge of Cash Manager, Client Transaction Manager (CTM), Funds Processing System (FPS) and/or Asset Transfer Control System (ATCS) are desired.
• Ability to quickly learn new applications and payment platforms.

Desired Skills:

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Commitment to challenging the status quo and promoting positive change.
• Displays a high level of attention to detail.
• Self-motivated and understands the importance of managing risk.
• Communicates and partners well with others to accomplish goals.

Skills:

• Attention to Detail
• Critical Thinking
• Data Collection and Entry
• Recording/Organizing Information
• Research
• Fraud Management
• Interpret Relevant Laws, Rules, and Regulations
• Problem Solving
• Quality Assurance
• Risk Management
• Adaptability
• Customer and Client Focus
• Prioritization
• Result Orientation
• Written Communications

1st shift (United States of America)