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Gong Sales Engineer United States, Illinois, Chicago 415170227
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RESPONSIBILITIES
- Work alongside Sales and Customer Success as the ultimate product expert.
- Thoroughly understand all aspects of the Gong platform in order to explain and demo the technology to all types of users.
- Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology.
- Assist prospects and customers with Business Assessments (POCs, Pilots).
- Craft content to show customers how to leverage Gong for specific use cases.
- Solution complex business and technical requirements and explain them in simple terms.
- Assist with RFPs and questionnaires in the context of sales cycles.
- Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line.
- Contribute reusable assets to the Sales Engineering team and the company at-large.
- Collaborate closely with Product Marketing, Product Management, and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies.
- 2-4 years of customer facing experience in a sales engineering role (pre-sales) or other relevant work experience.
- Experience with sales technology: CRMs, cloud architecture, or telephony / web conference systems.
- Understanding of security and privacy pertaining to SaaS systems.
- Understanding of data flows, AI/ML concepts, analytics, APIs, JSON or webhooks is a plus.
- Understanding of essential sales personas and workflows (including Forecasting and Prospecting)
- Excellent verbal and written communication skills.
- Strong interpersonal and teamwork skills.
- Passion for technology and problem solving.
- Able to make the complex sound simple!
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
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