Contracting Support: Monitor upcoming contract queue, support Commercial team with operational aspects of the contract, perform contract verification, quality assurance and execution. Manage documentation and ensure contract metadata is captured accurately in proper internal systems
Contracting Management: Manage and coordinate all contract milestones are achieved on time, ensure the parties obligations are delivered. Track performance metrics related to contracts, orders, and delivery timelines, and provide insights into potential risks and opportunities
Order management: Process sales orders, and partner with Finance Ops in generating invoices/credit notes.
Delivery management: Partner with demand planning, production and logistics and Industrial Deployment team to coordinate Megapack and site level delivery. Monitor and mitigate delivery risk and support Accounting in any audit request
Data integrity: Take full ownership to ensure business transactional data integrity across all Tesla systems/applications. Generate weekly metrics and monitor the state of contracts, orders, and Megapack delivery
Customer Support: Problem-solve and address all requests from Customers, Sales, Logistics, Service, Finance, and other departments with minimal management guidance or supervision. Address issues with a keen sense of urgency
Process Improvement: Actively identify and submit business process improvement ideas, support the implementation of such process/system improvement. Work with IT and internal teams to develop system enhancements to improve contract management, order processing, and delivery tracking. Proactively identify areas for automation to streamline processes
What You’ll Bring
3+ years Sales Operations experience required
3+ years business analytics experience required
3+ year management experience and experience coaching staff required
Experience with executive reporting and working directly with senior executives required
Experience with six sigma methodology, lean manufacturing highly desired
Experience as Sales highly desired
B.S. degree in Information System, Engineering, or Operations Management required
M.S. degree in Information System, Business Administration, Operations Management preferred