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Tesla Sales Operations Analyst Energy EMEA Netherlands, North Holland, Amsterdam 331376825
06.04.2025
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What You’ll Do What You’ll Bring
- Contracting Support: Monitor upcoming contract queue, support Commercial team with operational aspects of the contract, perform contract verification, quality assurance and execution. Manage documentation and ensure contract metadata is captured accurately in proper internal systems
- Contracting Management: Manage and coordinate all contract milestones are achieved on time, ensure the parties obligations are delivered. Track performance metrics related to contracts, orders, and delivery timelines, and provide insights into potential risks and opportunities
- Order management: Process sales orders, and partner with Finance Ops in generating invoices/credit notes.
- Delivery management: Partner with demand planning, production and logistics and Industrial Deployment team to coordinate Megapack and site level delivery. Monitor and mitigate delivery risk and support Accounting in any audit request
- Data integrity: Take full ownership to ensure business transactional data integrity across all Tesla systems/applications. Generate weekly metrics and monitor the state of contracts, orders, and Megapack delivery
- Customer Support: Problem-solve and address all requests from Customers, Sales, Logistics, Service, Finance, and other departments with minimal management guidance or supervision. Address issues with a keen sense of urgency
- Process Improvement: Actively identify and submit business process improvement ideas, support the implementation of such process/system improvement. Work with IT and internal teams to develop system enhancements to improve contract management, order processing, and delivery tracking. Proactively identify areas for automation to streamline processes
- 3+ years Sales Operations experience required
- 3+ years business analytics experience required
- 3+ year management experience and experience coaching staff required
- Experience with executive reporting and working directly with senior executives required
- Experience with six sigma methodology, lean manufacturing highly desired
- Experience as Sales highly desired
- B.S. degree in Information System, Engineering, or Operations Management required
- M.S. degree in Information System, Business Administration, Operations Management preferred
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