Amazon Cross-Industry Technical Account Manager TAM AWS Aotearoa / New Zealand 

New Zealand, Wellington, Wellington 

287947195

Join us to help shape the future of AWS Aotearoa during an exciting period of growth, including the launch of our new AWS Region in 2025, expected to create 1,000 jobs and contribute NZ$10.8B to New Zealand's GDP over 15 years.TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.Key job responsibilities
Every day will bring new and exciting challenges on the job while you:
- You’ll build solutions, provide technical guidance and advocate for the Partner
- Ensure AWS environments remain operationally healthy whilst reducing cost and complexity- Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
- Consult with a range of partners from developers through to C-suite executives- With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
- Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
- Being part of a wider Enterprise Support team you’ll provide post-sales, consultative expertiseA day in the life
As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customer's adoption and use of AWS services.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 5+ years of technical engineering experience
- Experience with operational parameters and troubleshooting for two (2) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Bachelor's degree