Bachelor’s degree or equivalent practical experience.
5 years of experience in customer experience or customer-facing role.
Experience in Project or program management.
Preferred qualifications:
Experience in account/campaign management roles, technical troubleshooting or customer support, supported by strong communication skills and stakeholder management skills.
Experience in business analysis to conduct analytics, develop dashboards, and make recommendations.
Experience using Google Ads or other online advertising solutions and the media landscape.
Experience to develop perspectives on customer-focused solutions.
Ability to work well in a environment with people from all backgrounds, solve problems and think critically.