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WHO YOU'LL WORK WITH
As the Manager, Marketplace Supply Chain for digital, you will use your leadership skills, cross-functional business knowledge, and supply-chain expertise to obsess the Nike consumer experience by transforming insights into action. You will partner with cross functional stakeholders in the NA Digital business and NA Supply chain teams to align on these actions.
WHAT YOU BRING
Bachelor's degree in Business or related field. Will accept any suitable combination of education, experience and training
Minimum 5 years of relevant professional experience with an emphasis on marketplace supply chain, digital operations and/or digital experience
Experience managing and coaching a team, with demonstrated interest in continuous learning and leadership development
Ability to effectively communicate, manage difficult conversations with stakeholders, and influence decision making
Experience, interest, and ability to work in a fast paced, ambiguous environment
Exceptional interpersonal and communication skills, and the ability to communicate complex concepts to senior business audiences
Understanding of Nike digital processes and/or digital consumer insights preferred
WHAT YOU'LL WORK ON
You and your team will a portfolio of initiatives focused on post-consumer purchase experiences and insights. You will partner with cross functional stakeholders in our NA Nike Direct Digital Operations and Supply Chain teams. The focus will be improving consumer experience that support a reduction of costs, increase of speed to our consumer while maximizing consumer satisfaction. You are responsible for coaching and developing a high-performing team.
You and your team are responsible for working with internal and external cross-functional partners to maintain a clear commercial story, drive optimal stores flow, and maintaining a clear point of view of the commercial landscape to be able to communicate to our supply chain team
You will manage consumer satisfaction results and work back with cross functional stakeholders to identify process improvement areas
You will work across marketplace supply chain teams to streamline best practices
You will build expertise in digital supply chain processes and capabilities and develop strategies to streamline efficient processes
You will be responsible for providing business & NA supply chain teams with monthly Nike Consumer Insights & Recommendations for future Enhancements
You will be responsible for external vendor management in support of competitive marketplace insights
Provide holistic view of competitive marketplace on monthly and quarterly basis with recommendations on lead time, shipping communication & unboxing.
Support our digital holiday offense by tracking Consumer Insights in real time to advice NA supply chain teams of impacts to overall experience by highlighting impact areas w/ downward trends
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