Amazon Infrastructure Delivery Manager 

United States, Texas, Fort Worth 

999972865

Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. We are currently expanding our infrastructure management team within Amazon Web Services and are looking for a proven technology manager with experience in people management, robust technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability.Some high level responsibilities include:
· Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation.
· Manage inbound capacity from receiving through deployment stages
· Manage the installation network and cabling infrastructure in a data center environment
· Guide, train and educate staff on the best practices related to all service owner issues
· Manage tasks and deliverables across small to large-size projects
· Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
· Provide weekly report to the data center manager
· Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs.
· Recruit and train data technicians to ensure appropriate staffing levels
· Host weekly staff meetings
· Drive compliance to Amazon performance management requirements

- Bachelor's degree
- 2+ years of data center experience
- 3+ years of team management experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies

- 3+ years of data center engineering or operations experience
- Experience with network hardware: copper and optical fiber cabling, switches, routers
- Experience measuring key operational metrics (e.g., order cycle time, ship estimate accuracy, on-time and complete shipment, inventory record defect rate)
- Experience representing your team or technical area to senior management
- Experience contributing to the definition and implementation of automation opportunities within an operations environment
- Experience with Microsoft Office products and applications, or experience managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel