In this role you will be facing different challenges such as:
- Out of the box thinking for resolving daily queries from our many stakeholders from the business, including clients as well!
- Performing daily analytical activities where you will put to practice your knowledge, skills and independent thinking;
- Strong partnership with key stakeholder, finding ways to collaborate together.
- Candidates must be able to provide and communicate solutions (in person, by phone, and by email) in a fast-paced, high-pressure environment.
And these are some of the activities you will be responsible for:.
- Creating your own relationship with the different teams that you interact with, partner with them on a day to day basis to perform more efficiently
- Speak Up! Come up with ideas on how to fix process and technology gaps and follow them through to completion
- Full operational support to financial instrument Foreign Exchange which is traded globally.
- Trade reconciliation and payment investigation.
- Ensuring timelines and client service delivery standards are continually achieved
- Drive continuous improvement efforts, while reducing risk across all touch-points in the trade path.
- Ensure the accurate and timely escalation and resolution of all inquiries
- Financial details confirmation
What do we ask for this position?
- Graduate or bachelor student;
- Advanced English;
- Portuguese knowledge highly appreciated;
- Team player and willingness to collaborate.
- Sense of accountability and ownership of issues until resolution;
- Relevant experience in related functions or businesses is a plus;
- In-depth knowledge of Excel;
- A team player who demonstrates work ethic and consistently demonstrates a high-level of professionalism;
- Attention to detail with superior written, verbal, and problem-solving skills;
- Excellent organizational and time management skills.
If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.
Your wellbeing is very important to us. Below you´ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:
- Generous vacation, exam and parental leave.
- Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and
- for you and your family, including domestic partners.
- which provides personal and confidential advisory on psychological, financial and legal matters
- Language classes, mentorship programs and customized trainings.
- Platform for employee discounts in Buenos Aires.
- Many others that will be presented to you if you join the team.
More info can be found here: