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Airbnb Senior Market Manager Korea South Korea, Seoul 99673199
27.06.2024
A Typical Day
- Prospect and onboard new, high quality Hotel & Serviced apartment supply in your assigned market
- Build, manage and expand partner relationships with high quality Hotels and Serviced apartments in your territory, aiming to surpass quarterly sales targets
- Conduct regular visits and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service, including in-person support as needed
- Create and deploy scaled strategies to effectively manage & optimize the long-tail of hundreds of Traditional hospitality hosts in your region
- Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders
- Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources
- Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory
- Develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners
- Understand the technical aspects of software partnerships to offer comprehensive support, ensuring a seamless experience for hosts and guests
- Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success
- 8+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships
- 2+ years of hospitality/travel industry experience is a plus, highlighting the value of sector-specific knowledge
- Proven track record of being able to effectively work a leads pipeline and/or a book of business, demonstrating expertise in nurturing and converting potential opportunities
- Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work, emphasizing the importance of data-driven decision-making
- The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, highlighting adaptability and strategic foresight
- Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success
- Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, underscoring the importance of strong interpersonal skills
- Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritization skills, showcasing the initiative and organizational capabilities required for the role
- Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects - Salesforce experience is a plus, indicating the technical tools proficiency needed for effective relationship management
- Available to travel to assigned markets
- Fluency in both English and Korean is mandatory
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