The essential duties of the Solutions Engineer shall be in offering CyberArk’s product solutions to customers and prospects, including:
- Technical pre-sales support
- Proactively seek out new sales opportunities by developing new and existing technical relationships within prospective accounts and current active customers
- Present CyberArk’s technical value proposition to customers and partners effectively
- Able to respond to functional and technical elements of RFIs/RFPs
- Conduct and Ensure success of customer proof-of-concepts (POCs)
- Documentation of client feature requests and issues in CRM system
- Support CyberArk and partner seminars and industry trade shows
- Able to convey customer requirements to Product Management teams
- Develop technical knowledge of CyberArk and associated technologies
- Assume the role of a mentor to other system engineers when appropriate
- Create training content for the SE organization when appropriate