Amazon Customer Success Manager Fashion + Fitness 

United States, Washington, Seattle 

995795383

This role can be located in one of our approved corporate offices in Seattle, WA.
Key job responsibilities
• Partner with vendors to develop and execute strategic business plans across marketing, merchandising, and supply chain management • Analyze performance metrics and provide actionable recommendations to drive business growth and improve customer experience • Build and maintain collaborative relationships while serving as the primary point of contact for vendor needs • Guide vendors through Amazon's tools, policies, and growth opportunities while ensuring operational excellence • Contribute to process improvements and innovation initiatives that benefit the broader organizationA day in the life
• Collaborate with cross-functional teams to resolve vendor inquiries and implement solutions • Review and analyze performance data to identify growth opportunities • Develop and present strategic recommendations to vendors • Participate in team meetings and knowledge-sharing sessions • Manage multiple projects while maintaining high service standards

• Bachelor's degree • 3+ years of vendor or client facing experience in Account Management, Vendor Management and/or relevant experience in associated fields such as Buying, Planning or Merchandising • Demonstrated analytical and problem-solving capabilities • Experience with data analysis and presentation tools • Excellent written and verbal communication skills • Time management • Proficient in Microsoft Excel

• Experience in retail, e-commerce, or technology industries • Project management experience • Proficiency in data visualization tools • Experience managing multiple stakeholder relationships • Background in process improvement or operational excellence