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Key job responsibilities
- Routinely review ticket queue for large events and address accordingly
- Coordinate change management resources
- Guide, train and educate data staff on the best practices related to all service owner issues
- Manage and deliver mid-size projects
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs- Provide weekly report to the Cluster Manager
- Maintain the on-call schedule coordinating absence and vacations
- Recruit and train decom technicians to ensure appropriate staffing levels
- Write and deliver performance reviews for staffA day in the life- Ability to work different shifts
- Work at heights and from ladders.
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch.
- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more
- Carry objects weighing up to 40 pounds for short distances.
- Work shifts longer than eight hours in duration.
- Respond to off hour emergency calls.
- Coordinate body movements when using tools or equipment
- Reach and stretch to position equipment and fixtures while maintaining balance
- Occasional bending or twisting of the body
- Perform physical tasks all day without becoming overly tired
- Use hands to manipulate small wires and objects
- Push or pull heavy objects into position
- Work in a noisy areas with hotter and colder temperatures than standard office environmental conditions.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.New Albany, OH, USA
- Requires 2+ years managing people in a technical environment with working knowledge of Data Centers.
- Bachelor's in related field or equivalent experience
- Project Management experience
- Networking experience and knowledge of cabling best practices
- In-depth hardware architectures knowledge and troubleshooting experience
- Experience with system management tools and client/server environments
- Highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to problems
- Greatly developed problem analysis and critical thinking experience.
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