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KLA Technical Support Engineer w/m/d 
Germany, Saxony, Dresden 
993697879

31.07.2024

Responsibilities:

  • Exercise judgment within broadly defined practices and policies in selecting methods, and techniques for achieving results.
  • As the need arises, collaborate with specialists and other teams to craft an optimized plan of action to resolve the technical issues and recover equipment functionality to customer happiness.
  • Document solving processes and technical findings to generate service reports and presentations.
  • Assist field engineers in diagnosing, troubleshooting, and debugging sophisticatedoptical/electro/mechanicalequipment, computer systems, coupled with software solutions.
  • To collaborate with specialists and other teams to craft an optimized plan of action to resolve the technical issues and recover equipment functionality to customer satisfaction.
  • Ability to travel internationally around 20-30% of time
  • May be involved in tool installation, relocation, and upgrade of equipment.
  • Provide technical training support

Minimum Qualifications

Bachelor's Level Degree and work experience in a similar or relatable role