המקום בו המומחים והחברות הטובות ביותר נפגשים
BMC Senior BHOM Consultant Saudi Arabia, Riyadh Region, Riyadh 993296916
11.07.2024
Description and Requirements
CareerArc Code
The Senior Consultant's primary responsibilities for the role are:
- Responsible for participating in small teams comprised of BMC, partner and customer resources at client sites to deliver required outcomes and produce additional business with BMC clients.
- Understand how to apply technology to improve the operational effectiveness or efficiency of specific functions or applications.
- Understand enterprise scale, integrated applications from a process/business perspective
- Implement, customize, and configure BMC products as part of a defined BMC Route to Value.
- Integrate BMC products to each other and third-party applications.
- Improve the quality and efficiency of the solutions delivered to BMC clients as a means to improve BMC business margins.
- Accountable to client for achieving specific outcomes by delivering services as directed by the project manager and technical lead.
- Propose and implement the design for the Service Management Solution.
Success Behaviours:
You will be able to demonstrate:
- Ability to work independently and provide quality output with minimal supervision/direction.
- Understands and can articulate how the BMC solutions align to the Customer's needs.
- Receives positive Customer feedback from BMC leadership, teams, peers, and sales groups.
- Cultivates satisfied, repeat Customers.
- Communicates and orchestrates actions effectively for project success (e.g. proactively mitigates risks before issues impact the project).
- Escalates appropriately for issues impacting project delivery or Customer satisfaction, following process and policy.
- Builds and maintains strong relationships with internal and external key stakeholders.
- Identifies new or emergent business opportunities with Customers and coordinates with BMC Account teams for follow up.
- Achieves utilization target.
- Executes projects in compliance with the processes and standards of BMC
- Excellence delivery methodology.
Qualifications /Experience/Certifications:
- Demonstrable experience in maintaining, designing and implementing Operations Managements solutions with BMC Helix Operations Management / TrueSight Operations Management.
- Programming/Scripting – Shell scripting, Batch programming, Python, JAVA etc
Qualifications/Experience/Certifications (Desirable)
- Understanding of different software development methodologies (Waterfall, Agile, etc.)
- Cloud Computing experience
- Exposure to and involvement with multiple simultaneous projects and cross team dependencies.
- Helix Operations Management (BHOM) / Truesight Operations Management (TSOM) product certification
- Microsoft Project
- Knowledge of effective use of SharePoint, Salesforce and OpenAir
Min salary
Mid point salary
Max salary
משרות נוספות שיכולות לעניין אותך
