Get the tools to grow globally at . Follow: , , ,
Roles and Responsibilities:
- Support users with system problems.
- Responsible for helping DevOps set up systems.
- Monitors the support queue and assigns tickets.
- Monitors that the system is operating correctly.
- Responsible for change management execution.
- Responsible for stepping in if the system is not operating normally.
- Supports software developers in improving the operational environment.
- Help fix production issues and support the operations.
- Operates in compliance with security policy and security rules.