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Honeywell Electrical Engineer II 
United States 
992874811

12.08.2024
JOB DESCRIPTION

The future is what youmake it.

Provide reliable technical assistance tointernal and external customers. You will provide professional coverage ofTechnical Support Helpdesk with a specific focus on PLC-controlled machines andsubsystems and control systems based on C/C++ programming languages. You willsupport focus on accuracy, timely feedback, and customer satisfaction. You willdrive timely identification, investigation, resolution, root cause analysis andreplication of technical issues. You will build internal relationships toexpedite complicated cases. You will develop broad understanding of customerneeds. You will support the knowledge-sharing mindset, methodology, and tools.You will help develop Technical Support processes. You will ensure properdocumenting and recording of all activity and communication. You will addresssystemic coordination issues.

KeyResponsibilities

  • Be part of a team that is solving complex technical problems for external customers
  • Troubleshoot issues related to proprietary software running sortation systems in distribution/fulfillment centers
  • Document details pertaining to issues being worked on
  • Create and provide training
  • Debug software defects and analyze software source code
  • Develop software improvements
  • Test and implement software changes
  • Create root cause analysis documents
  • This job requires <10% Domestic Travel

YOU MUST HAVE

  • Bachelor’s degree from an accredited institution in a technical discipline such as the sciences, technology, engineering or mathematics
  • Minimum 3 years experience troubleshooting electrical issues
  • Minimum 3 years experience reading, reviewing, and interpreting electrical schematics
  • Knowledge of PLC programming and/or programming with C/C++ programming languages

WE VALUE

  • Experience in the automation/material handling industry is preferred
  • Batchelor degree or Foreign equivalent
  • Experience troubleshooting electrical, network, and/or software issues is preferred
  • Experience programming and/or installing Allen-Bradley/Siemens/Modicon/Lenze PLCs
  • Experience programming and/or installing Panel View (HMI)
  • Experience with C/C++ programming languages
  • Experience with SQL, creating queries, and data analysis
  • Experience with programming and/or installing VFDs, electric motors, and sensing devices
  • Experience with installing and/or configuring industrial networks such as:
  • Ethernet/EtherCAT/Profibus/Modbus/ControlNet/DeviceNet
  • Customer facing experience
  • Demonstrated experience with Knowledge Management & Call Center Management
  • Ability to mentor/Educate engineers
  • Ability to focus on relevant information and identify and execute on key details
  • Ambitious and able to work with little supervision
  • Ability to consistently make and execute timely decisions even in the face of complexity
  • Ability to quickly analyze, incorporate, and apply new information and concepts
  • Excellent interpersonal, verbal, and written communication skills
  • Ability to communicate effectively with technical and non-technical audiences
  • Good administration skills
  • Ability to multitask
  • Ability to consistently make and execute timely decisions
Additional Information
  • JOB ID: HRD237046
  • Category: Engineering
  • Location: 7901 Innovation Way,Mason,Ohio,45040,United States
  • Exempt