Job responsibilities
- Partners with business owners and partners to develop and document the business strategy and plans and leads projects, directing program planning and management, issue identification and resolution, risk management, analytical design and deliverable definition, manages change requests
- Develops and executes comprehensive project plans to achieve desired outcomes – including scope, schedule, budget, resources, solution quality, leveraging consistent methodology across all programs
- Supports centralized tracking of project plans and consolidated end to end integrated view for all program
- Keeps project timeline, risks, dependencies and deliverables on track. Enforce use of consistent standards, methodologies and best practices to ensure consistency and efficiency across programs
- Implements common, consistent routines, resources and tools to track and report status of key programs. Develop metrics, scorecard and dashboard reporting for tracking of key initiatives leveraging common frameworks
- Identifies and effectively communicates with key stakeholders throughout the project, understanding their needs and expectations
- Leads cross-functional project teams, fostering a collaborative work environment. Facilitate communication and collaboration across workstream members. Provide clear direction and support to team members
- Provides regular updates on project plans and progress. Prepare program updates for key forums, management updates and business reviews
- Identifies, assesses and manages issues with appropriate escalation. Support centralized tracking and reporting of key issues across programs
- Ensures decisions are brought forward to appropriate forums. Track key decisions and expected impacts / outcomes
- Leverages common tools to track, assess and mitigate risks associated with programs
Required qualifications, capabilities, and skills
- 6+ year program management and / or top tier consulting experience. Understanding of project management methodologies, tools and resources
- Ability to structure and scope complex problems and apply a range of analytical tools to develop solutions
- Excellent problem solving skills and ability to prioritize issues and analysis
- Strong interpersonal, influencing, and listening skills – ability to interact with colleagues at all levels and achieve goals without direct control over resources
- Outstanding ability to communicate effectively and confidently, develop relationships at all levels of the organization and to work well in cross-functional teams
Experienced in executive status reporting and managing multiple projects/priorities. Ability to tailor communication of plans (i.e., high level vs detailed level) based on the audience - Ability to identify and track project / program issues and drive their resolution
- Strong executive presence and meeting facilitation. Document and follow up on important actions and decisions from meetings
- Track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating leadership. Pro-active self-starter who can work with minimal supervision
- Strong planning and organization skills, business writing and attention to detail, develop effective presentations
- Promote a flexible team environment that can handle changes with agility due to change in direction or conflicting priorities while maintaining focus on managing deadlines, organizing and prioritizing work and delivering value to the business
- Advanced Word, Microsoft Excel and PowerPoint skills. Knowledge of Sharepoint and Jira
- Strong Communication Skills
Preferred qualifications, capabilities and skills
- AI Experience
- Experience setting up and working a part of a program management office
- Knowledge of Sharepoint and Jira
- Management consulting or internal experience within Banking and Financial services, and/or mortgage banking/home lending industry preferred
- Promote a flexible team environment that can handle changes with agility while maintaining focus on managing deadlines, organizing and prioritizing work and delivering value to the business
Internal Application Eligibility Requirements
Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.
Meets satisfactory performance standards as defined by the firm
Not under Performance Coaching (formerly known as PIP)
CORRECTIVE ACTION:
By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm’s HR Policies and Guidelines.
In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.