MSD Key Account Manager - Pulmonary Arterial Hypertension PAH 

Finland, Espoo 

991583288

Job Description

You report to the Managing Director (MD) in Finland and have a dotted line to the NoBa Cluster Franchise Lead, PAH.

Customer Engagement and Key Account Management

• Develop and execute customer engagement strategies and plans to drive sustained business growth, achieve revenue targets, and foster strong relationships with key external stakeholders.
• Utilize customer insights to identify and capitalize on commercial opportunities, ensuring continuous feedback with the cross-functional team.
• Gain deep expertise in the needs and considerations of hospitals and decision-makers by collaborating with customers to understand patient pathways and challenges.
• Create solutions that enhance the value of medicines and treatments based on insights from the hospital accounts, while providing scientifically and clinically approved disease and therapeutic information.
• Foster effective communication and dialogue with stakeholders by leveraging a deep understanding of therapeutic area, different treatment options, our and the competitor’s data, in addition to emerging trends in the field.
• Develop and implement launch strategies at clinic level to maximize market penetration and product adoption, collaborating effectively with internal and external stakeholders.
• Act as the account strategic manager to plan and oversee tactical implementation leveraging cross functional team expertise.
• Collaborate with key scientific leaders to co create and lead the implementation of educational events addressed to your main stakeholders.
• Ensure compliance with regulatory requirements throughout the launch process.
• In addition to accomplishing your quarterly goals, your success can be gauged by the level of quality engagement you establish with our customers, becoming a valued partner in addressing challenges within the healthcare sector.
  

Digital and Data:

• Strong understanding of the relevant therapeutic and clinical area, including both own and competitors' portfolio and clinical data. Possess the ability to effectively apply this knowledge to the local market, specific accounts, and patients.
• This revised version highlights the need for expertise in the specified therapeutic and clinical area, understanding of the market, and the ability to apply this knowledge to specific accounts and patients.
• Monitor market dynamics and adapt launch strategies as necessary, while tracking and optimizing launch performance through data analysis and continuous improvement initiatives. Utilize data, analytics, and agile approaches to enhance customer engagement and performance.

• Drive innovation in applying value-added services and across communication channels.
• Collaborate with the cross-functional team to adapt marketing materials and omnichannel initiatives for customers.
• Uphold company values and standards to ensure compliance at all levels within the local market. Possesses strong expertise in managing business and customer engagements in accordance with company compliance standards as well as the local pharma code.

Experience & Competence:

• 3-5 years of experience in a healthcare environment.
• Scientific and clinical background to provide disease and therapeutic information.
• Sales and negotiation skills to effectively promote our products and secure formulary positions within key accounts.
• Deep industry and product knowledge. A solid understanding of the pharmaceutical industry, market dynamics, and the specific products being promoted is essential with the ability to stay updated on industry trends, competitor products, and therapeutic areas to effectively engage with customers.
• Customer Relationship Management. Building and maintaining strong relationships with key accounts is critical. Strong interpersonal and communication skills to establish trust, understand customer challenges, and collaboratively find solutions.
• Strategic thinking and planning. Able to think strategically and develop account plans that align with organizational goals. This includes identifying growth opportunities, setting objectives, and implementing strategies to maximize account performance.
• Analytical and Problem-Solving Skills. Be proficient in analyzing market data, identifying trends, and interpreting customer insights. Possess strong problem-solving skills to address customer challenges and find innovative solutions.
• Cross-Functional Collaboration. Collaboration with various internal stakeholders, such as Marketing, Medical, External affairs teams, is crucial. Can work effectively with cross-functional teams to develop and execute account strategies.
• Adaptability and Resilience in a constantly evolving market. Adaptable to changes in the market, regulations, and customer needs. Possess resilience to handle challenges and setbacks in a high-pressure environment.
• Ethical and Regulatory Compliance. Compliance with ethical codes, legal regulations, and industry guidelines are essential. Have a strong understanding of compliance requirements and adhere to them in all interactions with customers.
• Fluent in Finnish and English, with excellent communication skills.

Current Contingent Workers apply

Not Applicable